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Chat Based Jobs in Indiana (NOW HIRING)

Please reach out and let's chat about your career goals and how this could be a great practice to achieve them! Excellent compensation based on experience. Please reach out to me at gwen ...

Please reach out and let's chat about your career goals and how this could be a great practice to achieve them! Excellent compensation based on experience. Please reach out to me at gwen ...

... based leadership, for front of house and alterations combined. * Monitors inventory management ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

Customer Care Specialist I 8-5

South Bend, IN ยท On-site

$16.75 - $22/hr

Respond to incoming customer calls, emails, and chat inquiries in a professional and timely manner ... Occasional Saturdays and Sundays may be required based on business needs. Work Hours * Regular ...

New

... live chat, phone, email, and customer portal. * Diagnostic Collaboration: Work directly with ... Contribute to documentation and process improvement initiatives based on common trends you observe ...

Showing results 41-60

Chat Based information

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What are popular job titles related to Chat Based jobs in Indiana?

For Chat Based jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Chat Based jobs?

Cities in Indiana with the most Chat Based job openings:

Infographic showing various Chat Based job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Inside Sales Representative (Remote) - Travel Insurance

Seven Corners Inc

Carmel, IN โ€ข On-site

$90K/yr

Full-time

Posted 3 days ago

New


Job description

Description:

Job Title: Sales Agent

About Us:

We were founded in 1993 on the simple belief that we can save the world from our competition by solving the insurance industry’s most challenging problems with innovative solutions and extraordinary service. We have proven it.

As one of the leading international travel insurance and specialty benefit management companies in the world, we service over 800,000 customers each year including international travelers, US government agencies, corporations, foreign governments, and insurance companies.

With a diverse and growing global workforce of the best and brightest talent, Seven Corners is a fast-paced, innovative company with no plans to slow down soon.

Our values drive each decision we make and each action we take. They are our guide to how we treat each other and our customers. These beliefs are the heart of the company culture and define what it means to work at Seven Corners.

Our Culture

Our culture is what makes us “us” it is the unique vibe you feel when you walk through our doors, the passion we bring to creating innovative solutions and the extra mile we go to put our customers first. It is a way of feeling and behaving toward each other and our customers. It is the values we hold to be true. It is in every decision we make and every action we take.

Our Values:

Customers come first

We innovate

We do the right thing

We own the solution

We are precise

Are you someone who loves helping people make confident decisions, especially when they’re planning something exciting like travel? At Seven Corners, our Inside Sales team supports travelers and group clients by listening, asking great questions, and guiding them to the right coverage for their needs.

This role is a mix of inbound interest and proactive follow-up, with a team behind you to help you grow fast.

Compensation: On-target earnings are approximately $90,000, with the opportunity to exceed $100,000 based on achievement of performance metrics.

What You’ll Do

  • Hit sales goals set by the VP of Sales and Inside Sales Manager by delivering a strong customer experience and closing business with direct consumers and direct groups
  • Handle inbound sales inquiries by asking smart qualifying questions and confidently guiding prospects to take the next step
  • Follow up on leads through outbound calls, email, chat, and text to qualify opportunities, present the right product, and close the sale
  • Identify upsell opportunities and additional services based on customer needs and travel plans
  • Provide a confident, professional phone presence while managing multiple channels (phone, email, live chat)
  • Serve as a creative problem solver—helping customers navigate questions, concerns, and unique situations
  • Partner across departments to resolve issues and ensure customers get the right solution
  • Maintain consistent inbound/outbound activity to drive revenue and results
  • Participate in training and coaching to continuously improve conversion and performance
  • Use Salesforce to document leads, track follow-up, and manage your pipeline effectively

What We’re Looking For

Ideally, you have:

  • Bachelor’s degree or equivalent experience
  • Strong verbal communication skills and a confident phone presence
  • Excellent listening skills with the ability to present options clearly and simply
  • A customer-first mindset and a strong understanding of sales fundamentals
  • Comfort multitasking across calls, email, and live chat

Why Seven Corners

We hire for culture and potential as much as experience. If you bring the right attitude, drive, and curiosity, we’ll help you build the skills—through training, mentoring, and growth opportunities alongside a team of high performers.

Requirements:

Ideally You Have:

Bachelor’s degree or equivalent experience

P&C License (or the ability to pass the examination within 30 days of employment)

Strong phone presence with excellent verbal communication skills

Strong listening and presentation skills

In-depth understanding of sales principles and customer service practices

Seven Corners hires culture fit over technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star employees.

Learn more at https://www.sevencorners.com/corp/careers

Seven Corners, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.