ZipRecruiter

Log In

1

Chat Based Jobs in Indiana (NOW HIRING)

NSC Staffing

Recruiter

Indianapolis, IN · On-site

... chat, or in person to provide support and information on services.Fields customer questions and complaintsIdentifies and implements efficient and effective recruiting methods and strategies based on ...

Ed Martin Acura

Service BDC Representative

Indianapolis, IN · On-site

$14.25 - $19/hr

Ideal candidates will have prior experience in a sales/quota-based role and a track record of ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

Ed Martin Acura

Service BDC Representative

Indianapolis, IN · On-site

$14.25 - $19/hr

Ideal candidates will have prior experience in a sales/quota-based role and a track record of ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

Ed Martin Acura

Service BDC Representative

Indianapolis, IN · On-site

$14.25 - $19/hr

Ideal candidates will have prior experience in a sales/quota-based role and a track record of ... Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

Cargill

General Laborer

Lafayette, IN

$26.46/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... S. that is not based solely on possession of a student visa or a visa sponsored by a third-party ...

Posted today

previous page

Showing results 41-60

All JobsChat Based JobsChat Based Jobs in Indiana

Chat Based information

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What are popular job titles related to Chat Based jobs in Indiana?

For Chat Based jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Chat Based jobs in Indiana look for?

The top searched job categories for Chat Based jobs in Indiana are:

What cities in Indiana are hiring for Chat Based jobs?

Cities in Indiana with the most Chat Based job openings:

Chat Based jobs near you
Infographic showing various Chat Based job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution.

Recruiter

Indianapolis, IN • On-site

NSC Staffing
201 - 500 employees
Learn more about NSC Staffingexternal

Full-time

Re-posted 17 days ago

Job description

Position Purpose:Attract and find quality applicants to fill specific roles according to requirements. Ensure high-quality candidates, who are culturally fit and work toward shared organizational goals and vision. Manage the process from start to finish, with regular check-ins before and after. Key ResponsibilitiesInteracts with customers via telephone, email, online chat, or in person to provide support and information on services.Fields customer questions and complaintsIdentifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.Assists with job postings and advertisement processes.Screens applications and selects qualified candidates.Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.Collaborates with the hiring manager and or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates and pertinent details.Ensures compliance with federal, state and local employment laws and regulations and company policies.Minimum Experience Requirements1 year of recruiting, sales, or call center experienceHighschool Diploma or Equivalate