ZipRecruiter

Log In

1

Chat Assistant Jobs in High Point, NC (NOW HIRING)

Ulta Beauty

Lead Cashier

Asheboro, NC · On-site

$14.50 - $17.75/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Asheboro, NC · On-site

$14.50 - $17.75/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Asheboro, NC · On-site

$14.50 - $17.75/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

TNAA

Cath Lab (Cath) Registered Nurse RN

High Point, NC

$78.10/hr

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... Learn complex technologies effectively. * Assist physicians with cardiac catheterization as a way ...

New

TNAA

Cath Lab (Cath) Registered Nurse RN

High Point, NC

$78.10/hr

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... Learn complex technologies effectively. * Assist physicians with cardiac catheterization as a way ...

New

TNAA

Cath Lab (Cath) Registered Nurse RN

High Point, NC

$78.10/hr

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... Learn complex technologies effectively. * Assist physicians with cardiac catheterization as a way ...

New

JetZero

Workplace Experience Specialist

Greensboro, NC · On-site

... administrative assistant or People operations administration * Bachelor's degree preferred ... Our First Chat: During this first conversation, you'll meet with a recruiter or hiring team member ...

previous pagenext page

Showing results 21-40

All JobsChat JobsChat Assistant JobsChat Assistant Jobs in High Point, NC

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in High Point, NC?

The most popular types of Chat jobs in High Point, NC are:

What are popular job titles related to Chat Assistant jobs in High Point, NC?

For Chat Assistant jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in High Point, NC look for?

The top searched job categories for Chat Assistant jobs in High Point, NC are:

What cities near High Point, NC are hiring for Chat Assistant jobs?

Cities near High Point, NC with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in High Point, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution.

Entry Level Customer Service Rep

Smart Stack Impact

Greensboro, NC

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Description

Job Overview:   Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction. 
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly

Key Responsibilities
  • Handle customer inquiries via phone, email, and chat
  • Resolve customer issues and escalate when necessary
  • Maintain customer records and update account information
  • Provide product and service information to customers
  • Assist with order processing and tracking

Skills, Knowledge and Expertise
  • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
  • Strong communication and problem-solving skills
  • Proficiency in customer service software
  • Ability to work in a fast-paced environment

Benefits
  • Competitive salary range: $38.500- $49.500 yearly
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development opportunities