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Chat Assistant Jobs in Atlanta, GA (NOW HIRING)

SEI Group, LLC

Be Seen First

Sales Administration Assistant

Atlanta, GA · On-site

$80K - $90K/yr

Three, handle incoming inquiries via phone, email, or chat, providing excellent support. Four ... Seven, assist in preparing sales presentations and reports for management. Eight, collaborate with ...

MS International

Sales Director

Atlanta, GA

Im Mira, MSIs Intelligent Recruiting Assistant. You can ask me anything about our business, culture, team, and more. You can also ask me about open jobs. Id love to help you apply now! Click the Chat ...

MS International

Board Maker

Atlanta, GA · On-site

Im Mira, MSIs Intelligent Recruiting Assistant. You can ask me anything about our business, culture, team, and more. You can also ask me about open jobs. Id love to help you apply now! Click the Chat ...

MS International

Digital Marketing Coordinator

Atlanta, GA · On-site

$42K - $56K/yr

Im Mira, MSIs Intelligent Recruiting Assistant. You can ask me anything about our business, culture, team, and more. You can also ask me about open jobs. Id love to help you apply now! Click the Chat ...

MS International

Design/Trend Specialist

Atlanta, GA

Im Mira, MSIs Intelligent Recruiting Assistant. You can ask me anything about our business, culture, team, and more. You can also ask me about open jobs. Id love to help you apply now! Click the Chat ...

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Showing results 21-40

All JobsChat JobsChat Assistant JobsChat Assistant Jobs in Atlanta, GA

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Atlanta, GA?

The most popular types of Chat jobs in Atlanta, GA are:

What are popular job titles related to Chat Assistant jobs in Atlanta, GA?

For Chat Assistant jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Atlanta, GA look for?

The top searched job categories for Chat Assistant jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Chat Assistant jobs?

Cities near Atlanta, GA with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Atlanta, GA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 89% In-person, and 11% Remote job distribution.

Sales Administration Assistant

SEI Group, LLC

Atlanta, GA • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

We are seeking a detail-oriented Sales Administrator to support our sales team with administrative tasks, order processing, and customer service to drive revenue growth. Key Responsibilities: One, process customer orders, invoices, and payments accurately and timely. Two, maintain customer records, databases, and sales reports using CRM software like Salesforce. Three, handle incoming inquiries via phone, email, or chat, providing excellent support. Four, coordinate with logistics for shipping, track deliveries, and resolve issues. Five, prepare sales quotes, proposals, and pricing documentation. Six, monitor inventory levels and reorder stock as needed. Seven, assist in preparing sales presentations and reports for management. Eight, collaborate with the sales team to ensure smooth operations and meet targets. Requirements: High school diploma required; associate’s or bachelor’s in business preferred. Two plus years in sales admin, customer service, or related role. Proficiency in Microsoft Office, CRM systems, and data entry. Strong organizational, communication, and multitasking skills. Ability to handle confidential information. What We Offer: Competitive salary, benefits, and growth opportunities.

Company Description

A leading installation company is seeking a dynamic individual to become a part of our team. Our company provides installation of several trades within the new construction industry, for both single family and multifamily projects. We have 47+ locations throughout the United States As a leading company in the industry, we pride ourselves on quality and strive to offer our customers the highest level of service and products in the industry.