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Virtual Chat Jobs in Atlanta, GA (NOW HIRING)

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Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

OkWhen

Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

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Virtual Chat information

See Atlanta, GA salary details

$11

$23

$32

How much do virtual chat jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for virtual chat in Atlanta, GA is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.35 per hour, depending on experience, location, and employer.

What is a virtual chat?

Virtual chat jobs involve providing customer service, technical support, or sales assistance through online chat platforms instead of phone or in-person interactions. Employees communicate with customers in real time, answering questions, resolving issues, or offering information via text-based chat systems. These roles are often remote and require strong typing, communication, and problem-solving skills. Some companies may require previous customer service experience, but many offer on-the-job training for new hires.

What skills and qualifications are needed to thrive as a virtual chat support agent?

To thrive as a Virtual Chat Support Agent, you need excellent written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving, patience, and the ability to multitask help agents stand out in this remote role. These skills ensure efficient, high-quality customer service and build positive brand experiences in a digital environment.

What are common challenges faced by virtual chat agents, and how can they be addressed?

Virtual Chat Agents often encounter challenges such as handling multiple conversations simultaneously, resolving complex customer issues without face-to-face interaction, and maintaining a fast response time. To address these challenges, it's helpful to become highly familiar with company resources and FAQs, use templates and shortcuts judiciously, and develop strong written communication skills. Regular training and feedback from team leads can also improve efficiency and customer satisfaction, making it easier to manage workload and deliver quality service.

What are the most commonly searched types of Chat jobs in Atlanta, GA?

The most popular types of Chat jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Virtual Chat jobs?

Cities near Atlanta, GA with the most Virtual Chat job openings:

Virtual Chat jobs near you
Infographic showing various Virtual Chat job openings in Atlanta, GA as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 49% Physical, 2% Hybrid, and 49% Remote job distribution, with an average salary of $48,803 per year, or $23.5 per hour.

Project Manager - Mobile Technology

CoServe Global Solutions

Dunwoody, GA • On-site

Contractor

Re-posted 6 days ago

Job description

Company Description
To us, CoServe means that "we're in it together" with our business partners. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together.
Our vision is to help discover the very best talent on the planet. And then help those people find their ideal work opportunity.
CoServe's specific focus is IT and Telecommunication. As serving others has always been our M.O., we have built deep, lasting relationships over the last few decades. These relationships are what make the difference in finding the exact right person at exactly the right time.
Job Description
Your role as Project Manager will be to oversee and Manage Global Sales and Marketing programs and projects related to mobile guest experience, virtual chat, live chat, and guest satisfaction. You will serve as main point of contact for the mobile team in regards to the business unit. Other duties are:
  • Work with resource managers to set and drive key deliverable dates that are achievable and necessary to the successful execution of each project.
  • Proactively leading and driving the project and have full awareness of status of all components at all times.
  • Tactical and focused project manager who has strong functional skills and can work in a collaborative environment.
  • Lead the project team through issues/problems discovered during the course of project execution and communicates them properly to management and key stakeholders.
  • Provide and articulate clear direction for and information about all team activity to the project team, key stakeholders and higher levels of management
  • Consistently communicate with project team members to ensure project remains on track

Qualifications
• 5+ years web/digital project management experience
• 1+ years of experience with Mobile Projects (desired)
• Experience managing project in the mobile area desired and will work on the business side of the company but will liaison with the Technical project manager as well
Additional Information
This is an immediate need, apply today!
If you don't have any web/digital Project experience you will not be considered.
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About CoServe

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2012

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