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Virtual Chat Jobs in Atlanta, GA (NOW HIRING)

Insight Global

AR Follow Up

Atlanta, GA · On-site

$21/hr

Collaborate closely with the billing team using chat, calls, and virtual meetings * Actively manage claims and accounts while ensuring insurance data accuracy

Navtech, Inc.

Google Contact Center AI

Alpharetta, GA · On-site

$15.75 - $21.50/hr

Implementation of chat virtual agent * Implementation of voice virtual agent * Integrating agents with third-party applications, data sources, API, etc * Deep knowledge of options for storing ...

XO Health Inc.

Healthcare Support Advocate

Alpharetta, GA · Remote

$55K - $75K/yr

... virtual contact center. This role serves as a primary point of contact for members and providers through an omni-channel environment (phone, email, chat). This position requires a strong service ...

TONI SINCLAIRE LLC

Be Seen First

Sales Associate

Atlanta, GA · On-site

$20 - $25/hr

... virtual audience. As a live show host, you will sell on live video streams, showcase inventory ... Build real-time rapport with the audience, answer chat questions, and continue building a rapidly ...

TONI SINCLAIRE LLC

Be Seen First

Sales Associate

Atlanta, GA · On-site

$20 - $25/hr

... virtual audience. As a live show host, you will sell on live video streams, showcase inventory ... Build real-time rapport with the audience, answer chat questions, and continue building a rapidly ...

VillageMD

Family Medicine Physician

Locust Grove, GA · On-site

An intuitive, optimized EMR system with full telehealth capabilities, including access to a virtual ... Our organization does not utilize chat rooms for job searches or communications. We will never ...

Shm

Primary Care Physician

Locust Grove, GA

Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...

VillageMD

Family Medicine Physician

Locust Grove, GA · On-site

An intuitive, optimized EMR system with full telehealth capabilities, including access to a virtual ... Our organization does not utilize chat rooms for job searches or communications. We will never ...

Shm

Primary Care Physician

Stockbridge, GA · On-site

Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...

VillageMD

Family Medicine Physician

Locust Grove, GA · On-site

An intuitive, optimized EMR system with full telehealth capabilities, including access to a virtual ... Our organization does not utilize chat rooms for job searches or communications. We will never ...

Shm

Primary Care Physician - Georgia

Atlanta, GA · On-site

Easy to use, optimized EMR with full telehealth capability including access to a virtual scribe via ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...

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Showing results 21-40

All JobsChat JobsVirtual Chat JobsVirtual Chat Jobs in Atlanta, GA

Virtual Chat information

See Atlanta, GA salary details

$11

$23

$32

How much do virtual chat jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual chat in Atlanta, GA is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.35 per hour, depending on experience, location, and employer.

What is a virtual chat?

Virtual chat jobs involve providing customer service, technical support, or sales assistance through online chat platforms instead of phone or in-person interactions. Employees communicate with customers in real time, answering questions, resolving issues, or offering information via text-based chat systems. These roles are often remote and require strong typing, communication, and problem-solving skills. Some companies may require previous customer service experience, but many offer on-the-job training for new hires.

What skills and qualifications are needed to thrive as a virtual chat support agent?

To thrive as a Virtual Chat Support Agent, you need excellent written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving, patience, and the ability to multitask help agents stand out in this remote role. These skills ensure efficient, high-quality customer service and build positive brand experiences in a digital environment.

What are common challenges faced by virtual chat agents, and how can they be addressed?

Virtual Chat Agents often encounter challenges such as handling multiple conversations simultaneously, resolving complex customer issues without face-to-face interaction, and maintaining a fast response time. To address these challenges, it's helpful to become highly familiar with company resources and FAQs, use templates and shortcuts judiciously, and develop strong written communication skills. Regular training and feedback from team leads can also improve efficiency and customer satisfaction, making it easier to manage workload and deliver quality service.

What are the most commonly searched types of Chat jobs in Atlanta, GA?

The most popular types of Chat jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Virtual Chat jobs?

Cities near Atlanta, GA with the most Virtual Chat job openings:

Virtual Chat jobs near you
Infographic showing various Virtual Chat job openings in Atlanta, GA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Contract, and 1% Nights. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $48,803 per year, or $23.5 per hour.

Dynamics Contact Center Architect

KAIZEN TECHNOLOGIES INC

Atlanta, GA • On-site

Full-time

Re-posted 15 days ago

Job description

Title: Dynamics Contact Center Architect
Location : Atlanta, GA
 
Skills Mandate – Dynamics 365, Power Apps, Contact center like Call center,  Copilot 365,  should be in Architect role
Digital Contact Center Transformation Architect 
 
We are looking for a senior, hands-on Digital Contact Center Transformation Architect to own the technical direction and outcomes of a modern, digital contact center platform (the new MS Dynamics 365 Contact Center). This role is focused on driving measurable performance across digital channels (chat, messaging, email), leveraging AI, Copilot, and automation, and serving as a trusted onsite advisor to business and technology stakeholders.
This is not more than a pure Dynamics architect role. While Microsoft Dynamics 365 and the Power Platform are key enablers, success in this role is defined by helping drive business outcomes such as digital containment, customer experience, operational efficiency, and platform strategy.
What You’ll Do
  • Own Digital Contact Center Outcomes end to end (chat, messaging, and email)
  • Lead AI, Copilot, and Automation Strategy 
  • Architect and Evolve the Digital Contact Center Platform
  • Serve as a Trusted Onsite Advisor to Clients
  • Integration & Enterprise Enablement
Qualifications for Success:
  • 5+ years designing or leading digital contact center solutions. 
  • Direct ownership of MS Dynamics 365 chat, messaging, and email channel platform
  • Proven delivery against AHT, containment/deflection, CSAT, and cost per interaction 
  • Hands-on experience implementing conversational AI, Copilot, or virtual agents. 
  • Experience with digital deflection strategies (self-service, bots, automation) 
  • Microsoft ecosystem experience including Dynamics 365 Customer Service / Omnichannel and Power Platform (Power Automate, Power Apps, Power BI)
  • Copilot Studio experience preferred.