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Chat Assistant Jobs in Athens, GA (NOW HIRING)

Ulta Beauty

Lead Cashier

Commerce, GA · On-site

$14.75 - $18/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Commerce, GA

$14.75 - $18/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Commerce, GA

$14.75 - $18/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

TNAA

Cath Lab (Cath) Registered Nurse RN

Athens, GA

$57.33/hr

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... Learn complex technologies effectively. * Assist physicians with cardiac catheterization as a way ...

Iron Grid Networks

Be Seen First

Service Desk Tier 1

Jefferson, GA · On-site

$35K - $45K/yr

You will assist users in resolving IT issues, troubleshooting hardware and software problems, and ... Respond to incoming IT service requests and incidents via phone, email, or chat in a timely and ...

New

Iron Grid Networks

Be Seen First

Service Desk Tier 1

Jefferson, GA · On-site

$35K - $45K/yr

You will assist users in resolving IT issues, troubleshooting hardware and software problems, and ... Respond to incoming IT service requests and incidents via phone, email, or chat in a timely and ...

New

Metabo

Customer Service Manager

Braselton, GA · On-site

Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex ... chat, social media) Proficient in MS Office Applications, especially EXCEL Sounds like what you are ...

KOKI Group

Customer Service Manager

Braselton, GA · On-site

Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex ... chat, social media) Proficient in MS Office Applications, especially EXCEL Sounds like what you are ...

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Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Athens, GA?

The most popular types of Chat jobs in Athens, GA are:

What are popular job titles related to Chat Assistant jobs in Athens, GA?

For Chat Assistant jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Athens, GA look for?

The top searched job categories for Chat Assistant jobs in Athens, GA are:

What cities near Athens, GA are hiring for Chat Assistant jobs?

Cities near Athens, GA with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Athens, GA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Lead Cashier

Commerce, GA • On-site

Ulta Beauty
Retail • 10K+ employees

6.1

Company rating: 6.1 out of 10

Based on 1,012 frontline employees who took The Breakroom Quiz

12th of 24 rated health and beauty retailers

People enjoy working here

Recommended by students

Respectful managers

Learn more about Ulta Beautyexternal

$14.75 - $18/hr

Full-time

Posted 14 days ago

Job description

OVERVIEW
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The LC is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
  • Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
  • Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
  • Courteously handle sales, refunds, and exchanges.
  • Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
  • Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
  • Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
  • Maintain prompt, regular attendance.

People
  • Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
  • Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.
  • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
  • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals.
  • Assist in the training of new cashiers, and cross-training other associates in cashiering.
  • Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance.
  • Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty's systems' prompts.
  • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
  • Collaborate with managers and associates throughout the store to help grow the business.

Process
  • Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
  • Adhere to Ulta Beauty's dress code.
  • Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.
  • Complete select register open and close functions as directed by the manager on duty.
  • Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area.
  • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
  • Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
  • High school diploma is preferred

Experience
  • 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
  • Proven ability to delegate, multi-task, and problem-solve
  • Demonstrated knowledge and passion for guest service and a competency for selling
  • Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
  • Demonstrated experience in exceeding sales goals and training new hires

Skills
  • Proficient with basic technology (e.g., Point of Sale system and Apple devices)
  • Excellent written and verbal communication
  • Strong collaboration and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to build and maintain strong customer relationships
  • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

SPECIAL POSITION REQUIREMENTS
  • Work a flexible schedule to include days, evenings, weekends, and holidays
  • The role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age.

WORKING CONDITIONS
  • Continuous mobility throughout the store during shift, including twisting
  • Frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift
  • Frequent lifting and/or moving up to 25 lbs. during shift
  • Continuous coordination and manipulation of objects during shift

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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