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Chat Assistant Jobs in Minnesota (NOW HIRING)

Sonju Superstore

Sales Assistant

Duluth, MN · On-site

$18.50 - $24.25/hr

... video, messenger, chat and email. The best part is that you are rewarded every step of the way ... customers. - Assist sales staff in scheduling and following up with existing and potential ...

Sonju Superstore

Sales Assistant

Two Harbors, MN

$20.75 - $27/hr

... video, messenger, chat and email. The best part is that you are rewarded every step of the way ... customers. - Assist sales staff in scheduling and following up with existing and potential ...

David's Bridal, LLC.

Assistant Store Manager

Richfield, MN · On-site

$18.50 - $24.99/hr

As a member of the management team, you will assist in building and retaining a high performing ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

Cargill

QA Assistant

Albert Lea, MN · On-site

$25.64/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

Cargill

QA Assistant

Albert Lea, MN · On-site

$25.64/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Want to build a stronger, more sustainable future ...

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Showing results 21-40

All JobsChat JobsChat Assistant JobsChat Assistant Jobs in Minnesota

Chat Assistant information

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

What are the most commonly searched types of Chat jobs in Minnesota? The most popular types of Chat jobs in Minnesota are:
What are popular job titles related to Chat Assistant jobs in Minnesota? For Chat Assistant jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Chat Assistant jobs in Minnesota look for? The top searched job categories for Chat Assistant jobs in Minnesota are:
What cities in Minnesota are hiring for Chat Assistant jobs? Cities in Minnesota with the most Chat Assistant job openings:
Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Sales Assistant

Sonju Superstore

Duluth, MN • On-site

$18.50 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Sonju is experiencing growth and we need you! We are in need of motivated high energy people to help initiate contact and set appointments for our sales staff. You will be constantly communicating with potential and existing customers through text, phone, video, messenger, chat and email. The best part is that you are rewarded every step of the way. This job is the first step to being part of our highly successful sales team with tons of advancement opportunity!

Responsibilities:
- Provide exceptional customer service to all existing and potential customers.
- Assist sales staff in scheduling and following up with existing and potential customers.
- Send communications in a variety of ways to current and potential customers
- Use of APPS and various forms of electronic technology
- Seek out and develop customer networks through out the local community

Qualifications:
- Valid Driver's License
- Proficient in phone etiquette and customer service principles
- Familiarity with computers, cell phones and internet based applications
- Aggressive personality with high energy

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
  • Life Insurance
  • Short/Long Term Disability

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day/Evening shift
  • 5 day work week
  • Saturday shift

Store Hours:

  • M-TH 9am-7pm
  • F 9am-6pm
  • S 9am-5pm
  • Closed Sundays

Ability to Commute:

  • Two Harbors, MN 55616 (Required)
  • Must work in person.

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