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Chat Assistant Jobs in Delaware (NOW HIRING)

Utility Operator

Newark, DE · On-site

$20.48/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. All US-based ...

Machine Operator I

Houston, DE · On-site

$24.61/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. All US-based ...

Showing results 41-48

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Delaware?

The most popular types of Chat jobs in Delaware are:

What are popular job titles related to Chat Assistant jobs in Delaware?

For Chat Assistant jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Chat Assistant jobs?

Cities in Delaware with the most Chat Assistant job openings:

Infographic showing various Chat Assistant job openings in Delaware as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Utility Operator

3M

Newark, DE • On-site

$20.48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


3M rating

7.8

Company rating: 7.8 out of 10

Based on 249 frontline employees who took The Breakroom Quiz

170th of 545 rated manufacturers


Job description

Job Description:

JOB TITLE: Utility Operator

LOCATION: 3m/Aearo Technologies Newark Delaware

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it is equally important for you to know that the company that you choose to work for, and its leaders, will support and guide you. With global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

3M is seeking a candidate for 3m Aearo Technologies Newark Delaware

  • Full- time
  • Starting Rate: $20.48
  • New hires start with 3 weeks' paid vacation.
  • Health, vision and dental start day one
  • Employee stock discount
  • 401K Match of 5%

Job Description:

The person hired for the position of Utility Operator will work at our 3M Aearo Technologies Newark, Delaware plant site.

As a Utility Operator you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world.


Here, you will make an impact by:

Your Skills and Expertise:

  • Pulling, packing and labeling orders per established procedures & customer requirements.
  • Process orders and inventory paperwork according to established procedures.

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications.

Required: (Basic Qualifications):

  • Possess a High School Diploma / GED or higher (completed prior to start)

Additional qualifications that could help you succeed even further in this role include:

(Preferred Qualifications)

  • 2 years of experience in a production, packaging, or manufacturing environment.
  • Ability to read and interpret measuring devices in metric format such as a ruler, tape measure, and drop gauge.

Applicants who meet the basic qualifications above will be required to take and pass 3M elected testing as a part of the selection process.

Please note that applicants must be at least 18 years old to be considered for employment with 3M.

Work Location: 3M Aearo Technologies Newark Delaware

Travel: None

Relocation Assistance: N/A

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Pay Transparency:

The starting rate of pay for this position is $20.48 This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences, and Retirement Benefits, etc.). Additional information is available at:https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/

Travel: 0%

Relocation Assistance: Is not authorized.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.

All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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