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Remote Text Chat Jobs in Delaware (NOW HIRING)

Surety/Bond Insurance Producer

Wilmington, DE · On-site +1

$43K - $58K/yr

This hybrid role offers the flexibility of both remote and in-office work, focusing on expanding ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Remote Text Chat information

See Delaware salary details

$9

$26

$61

How much do remote text chat jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote text chat in Delaware is $26.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.13 and $31.83 per hour, depending on experience, location, and employer.

What is a Remote Text Chat job?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What are the key skills and qualifications needed to thrive as a Remote Text Chat Support Agent, and why are they important?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.
What are popular job titles related to Remote Text Chat jobs in Delaware? For Remote Text Chat jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat jobs in Delaware look for? The top searched job categories for Remote Text Chat jobs in Delaware are:
What cities in Delaware are hiring for Remote Text Chat jobs? Cities in Delaware with the most Remote Text Chat job openings:
Infographic showing various Remote Text Chat job openings in Delaware as of July 2026, with employment types broken down into 79% Full Time, 12% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,211 per year, or $26.5 per hour.

Surety/Bond Insurance Producer

Trucordia

Wilmington, DE • On-site, Remote

$43K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Company Description

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

Trucordia Values

  1. We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
  2. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
  3. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
  4. We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
  5. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.
Job Description

We are seeking a dynamic and results-driven Commercial Insurance Producer to join our team in Philadelphia, United States. This hybrid role offers the flexibility of both remote and in-office work, focusing on expanding our commercial insurance business in the Pennsylvania market.

  • Develop and execute sales strategies to acquire new commercial insurance clients in the PA market
  • Cultivate and maintain strong relationships with existing clients to ensure retention and growth
  • Conduct thorough risk assessments and recommend appropriate insurance solutions to meet clients' needs
  • Collaborate with clients and prospects to design customized insurance programs
  • Stay current with industry trends, regulatory changes, and emerging risks in the commercial insurance sector
  • Represent the company at industry events, networking functions, and client meetings
  • Achieve and exceed sales targets and performance goals
  • Utilize CRM software to manage client information and track sales activities
  • Participate in ongoing training and professional development to enhance product knowledge and sales skills
Qualifications
  • Property and Casualty (P&C) insurance license required
  • Bachelor's degree in Business, Finance, or related field preferred
  • Proven track record of success in commercial insurance sales, with a minimum of 3-5 years of experience
  • Strong knowledge of commercial insurance products, risk management, and the Pennsylvania insurance market
  • Excellent communication, interpersonal, and negotiation skills
  • Demonstrated ability to build and maintain client relationships
  • Proficiency in CRM software and Microsoft Office suite
  • Self-motivated with a results-oriented approach to achieving sales targets
  • Ability to analyze complex risks and develop tailored insurance solutions
  • Strong time management and organizational skills
  • Additional insurance certifications such as CPCU or CIC are a plus
  • Willingness to travel within the Pennsylvania market as needed
  • Adaptability to work in a hybrid environment, balancing remote and in-office responsibilities

Additional Information

Please see our company Benefits:

  • Medical, Dental, Vision
  • Life Insurance and AD&D
  • FSA / HSA
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Supplemental Health Insurance
  • EAP
  • Pet Insurance
  • 11 Paid Holidays
  • Flexible PTO
  • 401K

Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”)  is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.  Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.