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Chat Agent Jobs in Rialto, CA (NOW HIRING)

SAC Health

Message Center, Call Agent

San Bernardino, CA · On-site

$23.47 - $28.16/hr

The agent will follow "scripts and prompts" to gather and document appropriate information to route to assigned message center staff/in baskets. The agent will handle different topics, identifying ...

Wesley Finance Group

Life Insurance Sales Agent

Fontana, CA · On-site +1

$104K - $135K/yr

Join our team as a Sales Agent and enjoy the autonomy, robust support, and substantial earning potential that comes with it. Thrive professionally from the comfort of your home office with our ...

Larsen Life Group

Life Insurance Sales Agent

Riverside, CA · On-site

$30K - $160K/yr

Take control of your future and launch your agent career today. Unsure of joining the insurance industry? Our agents have transitioned from careers in teaching, nursing, social work, real estate, and ...

Reolink

After-sale service

City Of Industry, CA

$1 - $2/hr

Communicate with global customers in English via email, live chat, and phone to maintain and ... Provide on-site technical support and agent assistance to the overseas call center team, resolving ...

Unifi

Customer Service Agent - ONT

Ontario, CA · On-site

$15.75 - $21/hr

General information Job Title Customer Service Agent - ONT Date Wednesday, May 13, 2026 Entity Unifi Aviation, LLC State California City Ontario Base Pay Rate: $ 17.00 Full/Part Time Part Time Exempt ...

Unifi

Customer Service Agent - ONT

Ontario, CA · On-site

$15.75 - $21/hr

General information Job Title Customer Service Agent - ONT Date Tuesday, March 30, 2027 Entity Unifi Aviation, LLC State California City Ontario Base Pay Rate: $ 17.00 Full/Part Time Part Time Exempt ...

Unifi

Customer Service Agent Lead - ONT

Ontario, CA · On-site

$15.75 - $21/hr

General information Job Title Customer Service Agent Lead - ONT Date Wednesday, September 10, 2025 Entity Unifi Aviation, LLC State California City Ontario Base Pay Rate: $ 18.50 Full/Part Time ...

SAC Health

Appointment Center Agent

San Bernardino, CA · On-site

$23.25 - $27.90/hr

... Agent is primarily responsible for answering inbound calls for all of SAC Health departments in a positive, timely, and professional manner. Schedule, confirm, cancel, and amend appointments as well ...

SAC Health

Appointment Center Agent

San Bernardino, CA

$15.50 - $20.25/hr

... Agent is primarily responsible for answering inbound calls for all of SAC Health departments in a positive, timely, and professional manner. Schedule, confirm, cancel, and amend appointments as well ...

SAC Health

Appointment Center Agent

San Bernardino, CA

$15.50 - $20.25/hr

... Agent is primarily responsible for answering inbound calls for all of SAC Health departments in a positive, timely, and professional manner. Schedule, confirm, cancel, and amend appointments as well ...

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All JobsChat Agent JobsChat Agent Jobs in Rialto, CA

Chat Agent information

See Rialto, CA salary details

$5

$17

$24

How much do chat agent jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for chat agent in Rialto, CA is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.28 per hour, depending on experience, location, and employer.

How does a Chat Agent typically collaborate with other departments to resolve customer inquiries?

Chat Agents often act as the first point of contact for customers, but resolving certain inquiries may require close collaboration with other departments, such as technical support, billing, or sales. It's common for Chat Agents to escalate complex issues or coordinate with subject matter experts to ensure customers receive accurate and timely solutions. Effective communication and documentation are key, as agents must relay customer concerns clearly and follow up on the status of escalated cases. This collaborative environment helps build a supportive team culture and ensures high-quality customer service.

What are Chat Agents?

Chat Agents are customer service professionals who assist customers through online chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve customer concerns in real time. Chat Agents typically work for businesses in industries like e-commerce, technology, and telecommunications. Their main goal is to ensure customer satisfaction by delivering quick and accurate responses through text-based communication.

What is the difference between Chat Agent vs Customer Service Representative?

AspectChat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOnline, remote or call center settings, primarily via chat platformsCall centers, retail stores, or office settings, via phone or in person
Industry UsageCommon in e-commerce, tech support, and online services

Chat Agents primarily handle customer inquiries through online chat platforms, focusing on quick, written communication. Customer Service Representatives may work via phone, in person, or chat, providing broader support. While both roles require strong communication skills, Chat Agents specialize in digital, text-based interactions, often in online environments, whereas Customer Service Reps may handle a wider range of customer issues across multiple channels.

What job makes $10,000 a month without a degree?

A chat agent can potentially earn $10,000 a month through high-volume customer support roles, especially in specialized industries or with experience and performance bonuses. Success often depends on skills, efficiency, and the company’s pay structure, with some remote positions offering competitive compensation without requiring a degree.

How can I make 2000 a week working from home?

A chat agent can potentially earn $2,000 a week by working full-time, handling a high volume of customer interactions, and gaining experience in specialized industries. Achieving this income may require advanced communication skills, efficient use of chat platforms, and possibly working for companies that offer higher pay rates or performance bonuses.

How do I become an online chat agent?

To become an online chat agent, you typically need good communication skills, basic computer literacy, and sometimes customer service experience. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or tools. Having a quiet work environment and being able to work flexible hours can also be beneficial.

What are the key skills and qualifications needed to thrive as a Chat Agent, and why are they important?

To thrive as a Chat Agent, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and typing proficiency are typically required. Patience, active listening, and adaptability help build rapport and efficiently address diverse customer concerns. These skills are crucial for delivering prompt, accurate, and positive customer experiences in a digital environment.

Are chat agent jobs legit?

Chat agent jobs are legitimate positions where individuals handle customer inquiries via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers.

What Does a Chat Agent Do?

A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

More about Chat Agent jobs
What are the most commonly searched types of Chat Agent jobs in Rialto, CA? The most popular types of Chat Agent jobs in Rialto, CA are:
What are popular job titles related to Chat Agent jobs in Rialto, CA? For Chat Agent jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Chat Agent jobs in Rialto, CA look for? The top searched job categories for Chat Agent jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Chat Agent jobs? Cities near Rialto, CA with the most Chat Agent job openings:
Chat Agent jobs near you
Infographic showing various Chat Agent job openings in Rialto, CA as of June 2026, with employment types broken down into 78% Full Time, 16% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,763 per year, or $17.2 per hour.

Customer Service Representative - State Farm Agent Team Member

Vanessa Vargas - State Farm Agent

Chino Hills, CA

$45K - $60K/yr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Job description

Benefits:
  • License Paid by Agency
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Vanessa Vargas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.