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Chat Agent Jobs in Rialto, CA (NOW HIRING)

A.D.S.

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Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

A.D.S.

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Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Stoneledge Furniture, LLC

Customer Care Agent

Colton, CA · On-site

$16.90/hr

... Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Vylla Home

Real Estate Agent Team Lead

Rancho Cucamonga, CA · Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ...

Vylla Home

Real Estate Agent Team Lead

Pomona, CA · Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ...

Vylla Home

Real Estate Agent Team Lead

Ontario, CA · Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ...

Vylla Home

Real Estate Agent Team Lead

Pomona, CA · Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ...

Vylla Home

Real Estate Agent Team Lead

Rancho Cucamonga, CA · Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ...

Vylla Home

Real Estate Agent Team Lead

Ontario, CA · Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ...

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All JobsChat Agent JobsChat Agent Jobs in Rialto, CA

Chat Agent information

See Rialto, CA salary details

$5

$17

$24

How much do chat agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for chat agent in Rialto, CA is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.28 per hour, depending on experience, location, and employer.

How does a Chat Agent typically collaborate with other departments to resolve customer inquiries?

Chat Agents often act as the first point of contact for customers, but resolving certain inquiries may require close collaboration with other departments, such as technical support, billing, or sales. It's common for Chat Agents to escalate complex issues or coordinate with subject matter experts to ensure customers receive accurate and timely solutions. Effective communication and documentation are key, as agents must relay customer concerns clearly and follow up on the status of escalated cases. This collaborative environment helps build a supportive team culture and ensures high-quality customer service.

What are Chat Agents?

Chat Agents are customer service professionals who assist customers through online chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve customer concerns in real time. Chat Agents typically work for businesses in industries like e-commerce, technology, and telecommunications. Their main goal is to ensure customer satisfaction by delivering quick and accurate responses through text-based communication.

What is the difference between Chat Agent vs Customer Service Representative?

AspectChat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOnline, remote or call center settings, primarily via chat platformsCall centers, retail stores, or office settings, via phone or in person
Industry UsageCommon in e-commerce, tech support, and online services

Chat Agents primarily handle customer inquiries through online chat platforms, focusing on quick, written communication. Customer Service Representatives may work via phone, in person, or chat, providing broader support. While both roles require strong communication skills, Chat Agents specialize in digital, text-based interactions, often in online environments, whereas Customer Service Reps may handle a wider range of customer issues across multiple channels.

What are the key skills and qualifications needed to thrive as a Chat Agent, and why are they important?

To thrive as a Chat Agent, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and typing proficiency are typically required. Patience, active listening, and adaptability help build rapport and efficiently address diverse customer concerns. These skills are crucial for delivering prompt, accurate, and positive customer experiences in a digital environment.

What Does a Chat Agent Do?

A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

More about Chat Agent jobs
What are the most commonly searched types of Chat Agent jobs in Rialto, CA? The most popular types of Chat Agent jobs in Rialto, CA are:
What are popular job titles related to Chat Agent jobs in Rialto, CA? For Chat Agent jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Chat Agent jobs in Rialto, CA look for? The top searched job categories for Chat Agent jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Chat Agent jobs? Cities near Rialto, CA with the most Chat Agent job openings:
Chat Agent jobs near you
Infographic showing various Chat Agent job openings in Rialto, CA as of May 2026, with employment types broken down into 82% Full Time, 11% Part Time, and 7% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $35,763 per year, or $17.2 per hour.

Call Center Agent

A.D.S.

San Bernardino, CA

$17 - $20/hr

Full-time

Posted 7 days ago

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Job description

Pay: $17.00 - $20.00 per hour

Call Center Agent

As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email.

--Job Description:

Your responsibilities will include utilizing various software tools to access customer accounts, researching policies, and delivering effective solutions.

Experience in customer service, retail, or sales is preferred, along with the ability to multitask in a fast-paced environment. A positive attitude and patience in customer interactions are essential, as is the ability to handle confidential information sensitively.

--Qualifications:

Ideal candidates will possess strong public speaking skills, an outgoing and friendly demeanor, and the ability to connect with people from diverse backgrounds. Being bilingual is advantageous.

--Additional Information:

This hourly position offers a starting wage of $17.00 or higher, with no weekend shifts (Monday to Friday). Additionally, there are monthly and weekly incentives, as well as opportunities for advancement within the company.

Job Types: Full-time, Part-time

Physical Setting:

  • Call center
  • Office

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Bonus opportunities

Ability to Commute:

  • Colton, CA 92324 (Required)

Work Location: In person