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Chat Agent Jobs in Reno, NV (NOW HIRING)

Acara Solutions

Engineering Technician

Sparks, NV · On-site

$29 - $31/hr

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are ...

Unifi

Airport Customer Service Agent (DL) - RNO PT

Reno, NV · On-site

$15.50 - $20.75/hr

Airport Customer Service Agent (DL) - RNO PT Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to ...

The McCrimmon Agency

Life Insurance Sales Agent

Reno, NV · On-site +1

$30K - $160K/yr

Licensing costs are the responsibility of the Sales Agent, but we provide support and guidance throughout the process. * Must be comfortable with a commission-based role This may be a great fit if ...

Unifi

Airport Customer Service Agent (DL) - RNO PT

Reno, NV · On-site

$15.50 - $20.75/hr

General information Job Title Airport Customer Service Agent (DL) - RNO PT Date Thursday, July 30, 2026 Entity Unifi Aviation, LLC State Nevada City Reno Base Pay Rate: $ 17.50 Full/Part Time ...

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Showing results 21-40

All JobsChat Agent JobsChat Agent Jobs in Reno, NV

Chat Agent information

See Reno, NV salary details

$5

$17

$24

How much do chat agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for chat agent in Reno, NV is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.18 per hour, depending on experience, location, and employer.

What is a chat agent?

Chat Agents are customer service professionals who assist customers through online chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve customer concerns in real time. Chat Agents typically work for businesses in industries like e-commerce, technology, and telecommunications. Their main goal is to ensure customer satisfaction by delivering quick and accurate responses through text-based communication.

What does a chat agent do?

A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

What are the key skills and qualifications needed to thrive as a chat agent?

To thrive as a Chat Agent, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and typing proficiency are typically required. Patience, active listening, and adaptability help build rapport and efficiently address diverse customer concerns. These skills are crucial for delivering prompt, accurate, and positive customer experiences in a digital environment.

How does a chat agent typically collaborate with other departments to resolve customer inquiries?

Chat Agents often act as the first point of contact for customers, but resolving certain inquiries may require close collaboration with other departments, such as technical support, billing, or sales. It's common for Chat Agents to escalate complex issues or coordinate with subject matter experts to ensure customers receive accurate and timely solutions. Effective communication and documentation are key, as agents must relay customer concerns clearly and follow up on the status of escalated cases. This collaborative environment helps build a supportive team culture and ensures high-quality customer service.

What is the difference between Chat Agent vs Customer Service Representative?

AspectChat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOnline, remote or call center settings, primarily via chat platformsCall centers, retail stores, or office settings, via phone or in person
Industry UsageCommon in e-commerce, tech support, and online services

Chat Agents primarily handle customer inquiries through online chat platforms, focusing on quick, written communication. Customer Service Representatives may work via phone, in person, or chat, providing broader support. While both roles require strong communication skills, Chat Agents specialize in digital, text-based interactions, often in online environments, whereas Customer Service Reps may handle a wider range of customer issues across multiple channels.

How do you become a chat agent?

To become a chat agent, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer after hiring.
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Chat Agent jobs near you
Infographic showing various Chat Agent job openings in Reno, NV as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $35,560 per year, or $17.1 per hour.

Engineering Technician

Acara Solutions

Sparks, NV • On-site

$29 - $31/hr

Full-time

Posted 8 days ago

Job description

Job Title: Engineering Technician
Location: Sparks, NV
Employment Type: Contract to direct
Industry: Semiconductor Manufacturing
Compensation: $29-31/hour
Schedule: Mon-Fri, 8 AM-5 PM
  • There will be an opportunity to work overtime on weekdays depending on business needs. This is not a requirement.

About the Opportunity:
Our semiconductor manufacturing client has an immediate opening for a Sr R&D Engineering Technician that is reporting to the Engineering Manager, this on-site role in Sparks, NV supports R&D by running advanced metrology/testing, building and calibrating prototypes, and partnering with engineers to troubleshoot and document results.

What You'll Do:
  • Operate advanced gas metrology systems and coordinate efficiently managed test schedules
  • Write control sequences and code for automated testing
  • Collect data and perform preliminary analysis on data quality
  • Research concepts and approaches for the resolution of complex technical problems
  • Operate manufacturing, test, development, or diagnostic equipment
  • Resolve problems and make routine recommendations
  • Build, test, and calibrate prototypes
  • Assist engineers in trouble shooting and modifications
  • Write test plans and reports for engineering staff analysis
  • Setup test stations and decide on test priorities
  • Write test procedures and generate test result reports
  • Work independently under general supervision

Why You'll Love Working Here:
  • Supportive, team-driven culture that values collaboration, transparency, and accountability
  • Opportunity to grow your career with a global workforce solutions leader serving multiple industries
  • People-first environment that encourages employees to bring their authentic selves to work
  • Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting:
This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions
Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit? Apply today!

What You'll Bring:
  • High School Diploma or GED
  • Minimum of 4 years of experience as an Engineering Technician or Electrical Technician

What Sets You Apart:
  • General mechanical aptitude
  • Semiconductor industry experience
  • Experience applying engineering technology theories
  • Ability to operate manufacturing, test, development or diagnostic equipment and adhere to safety policies
  • Capacity to function effectively in a cross-disciplinary research and development environment
  • Familiarity with gas delivery products and principles
  • Strong verbal and written communication skills
  • Soldering and basic electrical test bench skills
  • Able to exercise discretion and independent judgment for extemporary decisions
  • Advanced troubleshooting and problem-solving skills

Additional Information:
  • Upon offer of employment, the individual will be subject to a background check and a drug screen
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
  • Physical requirements: This role is a physical role and does not involve desk work. It requires sitting, standing, walking, bending, and lifting up to 25 lb.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.