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Chat Agent Jobs in Mobile, AL (NOW HIRING)

Better Talent

Guest Services Agent

Orange Beach, AL · On-site

$18 - $20/hr

Position Summary As a Hybrid Guest Relations Agent , you will play a vital role in both the ... Key Responsibilities * Assist guests with booking reservations by phone, email, chat, and text ...

Better Talent

Guest Services Agent

Orange Beach, AL · On-site

$18 - $20/hr

Position Summary As a Hybrid Guest Relations Agent , you will play a vital role in both the ... Key Responsibilities * Assist guests with booking reservations by phone, email, chat, and text ...

GAT Airline Ground Support

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers airport experience. Customer service positions encompass checking in and ticketing passengers ...

Alabama Credit Union

Member Care Agent

Foley, AL · On-site

$12.75 - $17/hr

The Member Care Agent is a call center representative position existing to provide an outstanding member service experience within the framework of the Alabama Credit Union Shared Values. Member Care ...

New

Alabama Credit Union

Member Care Agent

Foley, AL

$12.75 - $17/hr

The Member Care Agent is a call center representative position existing to provide an outstanding member service experience within the framework of the Alabama Credit Union Shared Values. Member Care ...

New

Arcan Capital

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

ARCAN Capital

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Arcan Capital

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

The Mires Agency

Life Insurance Sales Agent

Mobile, AL · On-site +1

$50K - $175K/yr

As a Sales Agent, you will be responsible for selling life insurance policies to clients and providing exceptional customer service. Working closely with our team of professionals who are here to ...

Promoted2

Remote Insurance Agent

Mobile, AL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

wearegat

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Customer Service Agent

Mobile, AL

$15.50 - $20.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Customer Service Agent

Mobile, AL

$15.50 - $20.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Customer Service Agent

Mobile, AL

$15.50 - $20.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

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Showing results 1-20

All JobsChat Agent JobsChat Agent Jobs in Mobile, AL

Chat Agent information

See Mobile, AL salary details

$5

$17

$24

How much do chat agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for chat agent in Mobile, AL is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.09 per hour, depending on experience, location, and employer.

How does a chat agent typically collaborate with other departments to resolve customer inquiries?

Chat Agents often act as the first point of contact for customers, but resolving certain inquiries may require close collaboration with other departments, such as technical support, billing, or sales. It's common for Chat Agents to escalate complex issues or coordinate with subject matter experts to ensure customers receive accurate and timely solutions. Effective communication and documentation are key, as agents must relay customer concerns clearly and follow up on the status of escalated cases. This collaborative environment helps build a supportive team culture and ensures high-quality customer service.

What is a chat agent?

Chat Agents are customer service professionals who assist customers through online chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve customer concerns in real time. Chat Agents typically work for businesses in industries like e-commerce, technology, and telecommunications. Their main goal is to ensure customer satisfaction by delivering quick and accurate responses through text-based communication.

What is the difference between Chat Agent vs Customer Service Representative?

AspectChat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOnline, remote or call center settings, primarily via chat platformsCall centers, retail stores, or office settings, via phone or in person
Industry UsageCommon in e-commerce, tech support, and online services

Chat Agents primarily handle customer inquiries through online chat platforms, focusing on quick, written communication. Customer Service Representatives may work via phone, in person, or chat, providing broader support. While both roles require strong communication skills, Chat Agents specialize in digital, text-based interactions, often in online environments, whereas Customer Service Reps may handle a wider range of customer issues across multiple channels.

What are the key skills and qualifications needed to thrive as a chat agent?

To thrive as a Chat Agent, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and typing proficiency are typically required. Patience, active listening, and adaptability help build rapport and efficiently address diverse customer concerns. These skills are crucial for delivering prompt, accurate, and positive customer experiences in a digital environment.

Are chat agent jobs legit?

Chat agent jobs are legitimate roles that involve providing customer support through online messaging platforms. They often require good communication skills, familiarity with chat software, and sometimes specific training or certifications. As with any job opportunity, it is important to verify the employer's credibility to avoid scams.

What does a chat agent do?

A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

More about Chat Agent jobs
What are the most commonly searched types of Chat Agent jobs in Mobile, AL? The most popular types of Chat Agent jobs in Mobile, AL are:
What are popular job titles related to Chat Agent jobs in Mobile, AL? For Chat Agent jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Chat Agent jobs in Mobile, AL look for? The top searched job categories for Chat Agent jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Chat Agent jobs? Cities near Mobile, AL with the most Chat Agent job openings:
Chat Agent jobs near you
Infographic showing various Chat Agent job openings in Mobile, AL as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $35,390 per year, or $17 per hour.

Guest Services Agent

Better Talent

Orange Beach, AL • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Company Overview
Begin a New Journey with Us at Liquid Life Vacation Rentals!
If you're passionate about delivering exceptional customer service, enjoy helping others, and thrive in a positive, team-oriented environment, Liquid Life Vacation Rentals may be the perfect fit for you.
We are a premier vacation rental and property management company, proudly managing over 750 luxury properties throughout Orange Beach, Gulf Shores, Fort Morgan, and Perdido Key. Since our founding in 2012, we've been dedicated to providing the Gulf Coast's most upscale and memorable vacation experiences.
At Liquid Life, we take pride in our close-knit, supportive team culture-one where collaboration, growth, and continuous improvement are encouraged. We value our property owners as trusted partners and welcome every guest as a valued member of our growing Liquid Life family.
If you're ready to dive into a refreshing work culture that prioritizes professional development, teamwork, and a healthy work-life balance, we invite you to explore your future with Liquid Life.
Position Summary
As a Hybrid Guest Relations Agent, you will play a vital role in both the Reservations and Guest Services experience. This position combines sales-focused reservation support with hospitality-driven guest care, making it ideal for someone who enjoys building relationships, solving problems, and creating memorable vacation experiences from booking through checkout.
In this role, you will assist guests with booking their vacation, answering questions about properties and amenities, modifying reservations, and providing support throughout their stay. You will work closely with multiple departments, including Housekeeping, Maintenance, and Operations, to ensure guests receive exceptional service at every stage of their experience.
This full-time, on-site position is perfect for someone who thrives in a fast-paced environment, communicates confidently, multitasks effectively, and enjoys balancing hospitality with sales and service.
At Liquid Life, we believe exceptional guest experiences begin with happy, supported employees, and we're proud to offer a collaborative, positive workplace where your contributions truly matter.
Key Responsibilities
  • Assist guests with booking reservations by phone, email, chat, and text messaging
  • Answer questions regarding property features, amenities, rates, policies, and local area information
  • Modify, extend, move, or cancel reservations accurately while following company policies and procedures
  • Communicate with guests prior to arrival to confirm reservation details and deliver a seamless check-in experience
  • Serve as a primary point of contact for guests throughout their stay, providing prompt, professional, and hospitality-driven communication
  • Coordinate with Housekeeping and Maintenance teams to ensure properties are guest-ready and guest concerns are resolved quickly
  • Handle guest concerns, complaints, and service recovery situations with professionalism and empathy
  • Maintain accurate reservation notes, guest records, and follow-up communication
  • Deliver excellent customer service to both guests and property owners
  • Assist with special requests, guest amenities, and celebratory experiences when needed
  • Collaborate with team members across departments to ensure a smooth and consistent guest experience
  • Meet productivity, quality assurance, and communication standards established by leadership
Required Qualifications
  • Previous experience in hospitality, guest services, reservations, customer service, or vacation rentals preferred
  • High school diploma or equivalent required
  • Strong written and verbal communication skills
  • Comfortable using apps, software systems, phones, and computers daily
  • Strong multitasking, organizational, and problem-solving abilities
  • Self-motivated with strong attention to detail and follow-through
  • Ability to remain professional and calm in high-pressure situations
  • Reliable transportation and valid driver's license required
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
Compensation, Benefits, & Schedule
Hourly Pay: $18- 20(based on experience)
Benefits Include:
  • Paid time off (PTO) and Sick Days
  • Health, Dental, and Vision insurance
  • 401(k) with company match

Schedule: Must be available on weekdays, weekends, and some holidays. Hours of operations are 8:00 am - 5:00 pm

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