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Chartspan Jobs (NOW HIRING)

ChartSpan

Patient Care Associate

$17/hr

About ChartSpan ChartSpan is a leading provider of Chronic Care Management (CCM) services, driven by the mission to improve patients' quality of life through personalized preventive care programs ...

ChartSpan

NY License: LPN Personal Care Coordinator I

$18.25/hr

ChartSpan is the largest chronic care management (CCM) service provider in the US. CCM programs focus on patients who have multiple (two or more) chronic conditions that are expected to last at least ...

ChartSpan

CA License: LPN Personal Care Coordinator I

$18.25/hr

ChartSpan is the largest chronic care management (CCM) service provider in the US. CCM programs focus on patients who have multiple (two or more) chronic conditions that are expected to last at least ...

ChartSpan

LPN Inbound Care Coordinator I

$20.50/hr

ChartSpan is the largest chronic care management (CCM) service provider in the US. CCM programs focus on patients who have multiple (two or more) chronic conditions that are expected to last at least ...

ChartSpan

IL License: LPN Personal Care Coordinator I

$18.25/hr

ChartSpan is the largest chronic care management (CCM) service provider in the US. CCM programs focus on patients who have multiple (two or more) chronic conditions that are expected to last at least ...

ChartSpan

LPN Inbound Care Coordinator I

$20.50/hr

ChartSpan is the largest chronic care management (CCM) service provider in the US. CCM programs focus on patients who have multiple (two or more) chronic conditions that are expected to last at least ...

ChartSpan

Personal Care Coordinator I

$18.25/hr

ChartSpan is the largest chronic care management (CCM) service provider in the US. CCM programs focus on patients who have multiple (two or more) chronic conditions that are expected to last at least ...

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Chartspan information

What are the key skills and qualifications needed to thrive as a ChartSpan Care Coordinator, and why are they important?

To thrive as a ChartSpan Care Coordinator, you need a background in healthcare support, knowledge of chronic care management, and typically a high school diploma or higher. Familiarity with electronic health record (EHR) platforms, care management systems, and HIPAA compliance is important for daily tasks. Excellent communication, active listening, and empathy help build rapport with patients and support their ongoing care. These skills ensure effective care coordination, regulatory compliance, and strong patient engagement in managing chronic conditions.

What is a ChartSpan and what do they do?

ChartSpan is a healthcare technology company specializing in chronic care management (CCM) and preventive care coordination services. Their main role is to work with healthcare providers to improve patient outcomes by managing patient care between office visits, conducting regular check-ins, and ensuring patients follow care plans. ChartSpan uses technology and a team of care coordinators to help track patient health, schedule appointments, and assist with medication adherence. This service aims to reduce hospitalizations, improve quality scores, and increase revenue for medical practices by supporting patients outside the clinic.

What are some common challenges faced by healthcare professionals working in ChartSpan's remote care management roles?

Healthcare professionals at ChartSpan in remote care management roles often navigate challenges such as maintaining consistent patient engagement over the phone, adapting to rapidly changing healthcare technologies, and ensuring HIPAA-compliant documentation in a virtual environment. Collaboration with physicians and other care team members is essential, requiring strong communication skills and the ability to coordinate care remotely. Despite these challenges, team members benefit from supportive leadership, ongoing training, and clear protocols designed to help them succeed in a dynamic telehealth setting.

What is the difference between Chartspan vs Medical Coder?

AspectChartspanMedical Coder
Primary RoleManaging and coordinating patient health data and recordsAnalyzing and coding medical diagnoses and procedures for billing
Required CredentialsHealth information management certifications, experience with EHR systemsCertification such as CPC, CCS, or RHIT
Work EnvironmentHealthcare facilities, remote options, health information departmentsHospitals, clinics, billing companies, remote work
Industry UsageHealth information management, patient data coordinationMedical billing, coding, insurance claims processing

While Chartspan focuses on managing patient health data and coordinating records, Medical Coders specialize in translating medical information into standardized codes for billing and insurance. Both roles are essential in healthcare but serve different functions within the industry.

More about Chartspan jobs
What cities are hiring for Chartspan jobs? Cities with the most Chartspan job openings:
What are the most commonly searched types of Chartspan jobs? The most popular types of Chartspan jobs are:
What states have the most Chartspan jobs? States with the most job openings for Chartspan jobs include:
What job categories do people searching Chartspan jobs look for? The top searched job categories for Chartspan jobs are:
Chartspan jobs near you
Infographic showing various Chartspan job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 10% Physical, and 90% Remote job distribution.

Patient Care Associate

ChartSpan

Remote

$17/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About ChartSpan
ChartSpan is a leading provider of Chronic Care Management (CCM) services, driven by
the mission to improve patients' quality of life through personalized preventive care
programs, one patient at a time. Through a blend of collaboration and innovation, we
deliver healthcare solutions that promote self-management, facilitate resource access,
and nurture strong patient-provider relationships. By joining our team, you become part
of a mission-oriented culture dedicated to bridging the gap in value-based care and
providing the highest quality of support to patients between their doctor's visits.
Position Overview
The Patient Care Associate (PCA) plays a key role in supporting patients enrolled in
ChartSpan's care management programs. This role focuses on delivering compassionate,
efficient, and accurate assistance through inbound and outbound calls, helping patients
navigate their care, manage appointments, understand instructions, and access needed
resources. The PCA works closely with the clinical team and dedicated nurses to ensure
seamless coordination and a positive patient experience.
Requirements
Responsibilities May Include:
  • Communicates resources and services available to patients through the
  • continuum of care.
  • Maintain patient chart compliance through proper documentation and updates of:
  • medical history, medication, immunizations, allergies, surgical history, and family
  • history.
  • Assist patients with understanding care instructions, navigating services, and
  • addressing non-clinical questions
  • Answer inbound patient calls with professionalism, empathy, and clarity
  • Conduct outbound calls for follow-ups, appointment reminders, wellness checks,
  • or care coordination
  • Maintain patient confidentiality and adhere to HIPAA standards
  • Follow call scripts, workflows, and escalation pathways
  • Meet performance metrics such as call quality, accuracy, and responsiveness

Requirements:
  • Active and unencumbered certification from an accredited regulatory body such as AAMA, NHT, NHA, NCCT, Pharmacy Technician registries, and State Nurse Aide registries.

Accepted certifications include:
  • Certified Nursing Assistant (CNA)
  • Certified Clinical Medical Assistant (CCMA)
  • Certified Pharmacy Technician(CPhT)
  • Patient Care Technician (CPCT/A)
  • Emergency Medical Technician (EMT)
  • Licensed Respiratory Therapist (RT or CRT)

Salary Description
17.00/hr

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