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Charter Tech Jobs (NOW HIRING)

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$90K - $100K/yr

At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate ...

Systems Engineer

Troy, MI ยท On-site

$50K/yr

At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate ...

OR

$170K - $190K/yr

At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate ...

$170K - $190K/yr

At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate ...

OR

$110K - $130K/yr

Summary Cyber74, a New Charter Technologies operating company, is building a new practice focused on AI security - and we are looking for a Security / AI Cloud Engineer to help launch it. In this ...

... technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring ...

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... technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring ...

At PennComp, a New Charter Technologies Company, we solve the IT problems of today with an eye on the technology needs of tomorrow. For more than thirty years, PennComp, a New Charter Technologies ...

... technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring ...

Apply Early

... technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring ...

Apply Early

Business Administrator

Houston, TX ยท On-site

$55K - $70K/yr

At PennComp, a New Charter Technologies Company, we solve the IT problems of today with an eye on the technology needs of tomorrow. For more than thirty years, PennComp, a New Charter Technologies ...

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Showing results 1-20

Charter Tech information

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$26K

$54.6K

$93K

How much do charter tech jobs pay per year?

As of Jul 3, 2026, the average yearly pay for charter tech in the United States is $54,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a Charter Tech?

A Charter Tech, or Charter Technician, is a professional who supports the technical operations of charter services, such as charter airlines, buses, or boats. Their responsibilities often include maintaining equipment, ensuring safety compliance, conducting inspections, and providing technical support during trips. Charter Techs work closely with operation managers and crew members to ensure all vehicles or vessels are in optimal condition for each chartered journey. The exact duties can vary depending on the type of charter service and the specific company.

What are the key skills and qualifications needed to thrive as a Charter Tech, and why are they important?

To thrive as a Charter Tech, you need a solid understanding of telecommunications systems, networking principles, and customer service, typically supported by a relevant technical certification or associate degree. Familiarity with diagnostic tools, cable testing equipment, and software for troubleshooting network issues is essential. Strong problem-solving abilities, effective communication, and attention to detail are standout soft skills in this role. These skills and qualities are crucial for ensuring reliable service delivery, resolving technical issues efficiently, and maintaining high customer satisfaction.

What are some typical challenges Charter Technicians face when working with customers in the field?

Charter Technicians often encounter challenges such as troubleshooting complex connectivity issues, managing tight schedules, and addressing customer concerns on-site. They need to adapt quickly to different environments, as every home or business setup can present unique wiring or equipment obstacles. Effective communication and patience are essential, as explaining technical solutions to non-technical customers is a regular part of the job. Technicians also collaborate closely with dispatchers and other team members to ensure service quality and timely resolutions.
More about Charter Tech jobs
What states have the most Charter Tech jobs? States with the most job openings for Charter Tech jobs include:
Infographic showing various Charter Tech job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 23% Full Time, 38% Part Time, 1% Temporary, 34% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,605 per year, or $26.3 per hour.
Client Support Representative

Client Support Representative

New Charter Technologies LLC

Chattanooga, TN โ€ข On-site

$15 - $19.75/hr

Other

Posted 23 days ago


Job description

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.
The Customer Support Representative will report to the Director of Customer Support and will be responsible for coordinating service for their designated accounts and ensure that all aspects are handled efficiently and effectively with superior levels of customer service. In addition, the Customer Support Representative will work with multiple departments including technicians, warehouse personnel, inventory, and sales to ensure that all customer service issues are addressed.
Primary Responsibilities
  • Maintain excellent customer service responsiveness in all areas and ensure follow through.
  • Actively support customer service team to ensure all tasks are handled promptly.
  • Ensure that customers are contacted within service level expectations.
  • Make sure all SLA's are met or exceeded for contracted customers.
  • Constantly look at ways to improve processes to provide the highest level of customer satisfaction.
  • Ensure that all old calls are followed up on and processed timely.
  • Make certain information is clearly communicated to technicians through the ticketing system.
  • Validate the warehouse is processing all shipments in a given day and that they have all the information correct to handle service calls correctly.
  • Communicate with Director of Customer Support and other departments any pertinent information to their accounts to keep them involved when needed in service-related issues.
  • Process all assigned account invoices and ensure that calls are closed/billed correctly.
  • Develop relationships with customers and follow through on all issues until resolved to complete satisfaction.
Preferred Skills & Experience
  • Effective Planning, Organization, Documentation, and Communication Skills
  • Ability to use a personal computer and proficient in various software packages including all Microsoft Office Products & Adobe
  • Strong Written and Verbal Communication Skills
  • Willingness to accept ownership and be held accountable
  • Must be a team player and be able to provide direction and support to other team members
  • Establish priorities, work independently, and proceed with objectives with little supervision.
  • Handle and resolve recurring problems
  • Bachelor's Degree preferred or equivalent work experience
Preferred Attributes
  • Highly organized and process driven.
  • Affinity for technology.
  • Strong integrity with the ability to work in a highly confidential manner.
  • Collaborative and flexible with a consultative mindset.
  • Precise and detailed, delivering consistently high-quality results.
  • Comfortable in a balance of tactical and strategic focus.
  • Servant hearted with a focus on improving the lives of our customers in every action and interaction.

Who We are:
At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)
Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.
Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are!
We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.
New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.