ZipRecruiter

Log In

1

Google It Certificate Jobs (NOW HIRING)

Iron Bow Technologies

Tier 1 Help Desk Technician

Herndon, VA · On-site

$20.50 - $27.75/hr

IT certifications: HDI CSR and MCP (or Google IT, or an existing MS MD 100) - if not currently held, commitment to obtain within 60 days of start. * US Citizenship is required - must be able to ...

Iron Bow Technologies

Tier 1 Help Desk Technician

Herndon, VA · On-site

$20.50 - $27.75/hr

IT certifications: HDI CSR and MCP (or Google IT, or an existing MS MD 100) - if not currently held, commitment to obtain within 60 days of start. * US Citizenship is required - must be able to ...

next page

Showing results 1-20

All JobsGoogle It Certificate Jobs

Google It Certificate information

See salary details

$15

$25

$31

How much do google it certificate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for google it certificate in the United States is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $27.40 per hour, depending on experience, location, and employer.

What can I do with a Google It Certificate?

A Google IT Certificate prepares individuals for entry-level IT support roles such as help desk technician or technical support specialist. It covers skills like troubleshooting, customer service, and using tools like operating systems and networking fundamentals, making graduates eligible for jobs in IT departments or tech support environments.

Can I get a job with a Google IT Certificate?

A Google IT Certificate can help you qualify for entry-level IT support roles such as help desk technician or technical support specialist. Employers value the skills gained, including troubleshooting, networking, and system administration, but additional experience or certifications may be needed for more advanced positions.

What are the key skills and qualifications needed to thrive in the Google IT Certificate position, and why are they important?

To excel after earning a Google IT Certificate, you need a solid understanding of computer networks, system administration, troubleshooting, and security concepts, typically backed by successful completion of the certificate coursework. Familiarity with tools such as Linux command line, ticketing systems, and remote assistance software is highly valuable. Strong problem-solving skills, attention to detail, and the ability to communicate technical concepts clearly are key soft skills in this field. These abilities ensure you can effectively support end users, resolve IT issues efficiently, and contribute positively to any IT support team.

What is a Google IT Certificate?

A Google IT Certificate job refers to roles in IT support, networking, or cybersecurity that align with skills taught in the Google IT Support or other Google Career Certificates. These jobs include positions like IT Support Specialist, Help Desk Technician, or Systems Analyst. Employers recognize the certificate as a credential demonstrating foundational IT skills, making it a valuable entry point into the tech industry.

What types of entry-level roles can I pursue after obtaining a Google IT Certificate?

After earning a Google IT Certificate, you can apply for a variety of entry-level IT positions, such as IT Support Specialist, Help Desk Technician, or Technical Support Analyst. These roles typically involve tasks like troubleshooting user issues, maintaining hardware and software systems, and assisting with network support. Many employers value the practical, hands-on skills and foundational knowledge that this certificate demonstrates. Additionally, these positions can provide a strong career pathway into more advanced roles like System Administrator or Network Engineer with experience and continued education.

More about Google It Certificate jobs

What cities are hiring for Google It Certificate jobs?

Cities with the most Google It Certificate job openings:

What are the most commonly searched types of Google It Certificate jobs?

The most popular types of Google It Certificate jobs are:

What states have the most Google It Certificate jobs?

States with the most job openings for Google It Certificate jobs include:

What job categories do people searching Google It Certificate jobs look for?

The top searched job categories for Google It Certificate jobs are:

Google It Certificate jobs near you
Infographic showing various Google It Certificate job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,785 per year, or $25.9 per hour.

Tier 1 Help Desk Technician

Iron Bow Technologies

Herndon, VA • On-site

$20.50 - $27.75/hr

Other

Re-posted 22 days ago

Job description

Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters!"
We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges.
Whether we team with clients, colleagues, or partners, we put each other first. It's The Iron Bow Way.
2+ Years HDI-CSR or Google IT Secret 20% local
THE OPPORTUNITY
The IT Help Desk Support Technician Tier 1 role entails responding to users in a professional and friendly manner, ensuring all responses given are accurate and documented. You consistently maintain a calm composure and be customer-focused while troubleshooting and solving issues with sometimes frustrated end-users that may have a limited understanding of technology. Our candidate strives to deliver end-user satisfaction that results in positive customer feedback. This position supports one of our long-time Federal Government customers, the Department of Justice (DOJ). We are seeking someone who is passionate about customer service. We have a great Team of Technicians who support a Help Desk that provides support for DOJ customers 7 days a week.
HOW YOU'LL MAKE AN IMPACT
  • Have a "customer first" voice when communicating with the customers - engage with customers to gain insight and understanding of their issue, conduct initial triage to help diagnose the problem, investigate cause, and provide a solution.
  • Bring ambition to join a team of professionals who welcome opportunities to learn and professionally grow.
  • Strive to provide customer responsiveness that supports a goal of point-of-call resolution - while some support requests will need to be escalated to other teams, you bring ambition to assist customers in the most expeditious way possible and perform timely escalation of incidents and requests that cannot be completed at Tier 1.
  • You look forward to getting involved with multiple areas of customer support, including providing suggestions and input that consistently help to improve customer support, identifying anomalies and suggested improvements for existing documented solutions.
  • You're welcoming for opportunities to get involved with customer reporting, and with the Call Center Manager support and guidance, you have interest in understanding trends and sharing suggestions that continually have a positive impact on the entire team.
  • You bring a consistent "can do" enthusiasm and not afraid to jump in and help when and where needed.
  • Available to support a Monday-Friday work schedule (we have 1st and 2nd shift schedules) - added pluses if you're flexible to support weekend shifts as well.
  • You welcome an opportunity to be part of an existing Team of Technicians who consistently strive for favorable customer experiences that result in personal and teamwide successes.
  • You're available for onsite work shifts at our DOJ-dedicated Customer Call Center in Herndon, VA.
  • You welcome opportunities to occasionally provide support at the customer site in DC, where you will get exposure to other areas to program that may open options for growth opportunities.
  • Other Help Desk / Customer Support duties assigned.

SKILLS THAT DRIVE SUCCESS
  • You have 2+ years of experience in a Help Desk / IT Support role where you have been customer-focused and service-oriented, where attentive to details, successfully multi-tasked, and always acted with professionalism.
  • Have excellent phone etiquette, clear and concise verbal and written communications, and stellar data entry skills.
  • You've been responsible for creating, updating, and resolving customer requests with detailed break-fix steps and resolution actions in a formal ITSM, such as Cherwell or ServiceNow, or similar ticketing systems, according to defined ticket compliance requirements.
  • Have Knowledge of MS Office (Outlook, Word, PowerPoint, Excel), Exchange, Active Directory, and mobile devices (IOS).

WHAT SETS YOU APART
  • Dependability and dedication to meet position requirements, including reliability for on-time arrival, and being part of a team that strives to meet service level agreement goals.
  • It will be helpful if you have prior experience supporting customer inquiries using a formal ACD.
  • You welcome opportunities to excel, to gain knowledge and experiences that will help with your professional growth goals.
  • A HS diploma. Higher education is a plus, but a minimum of the HS diploma is required.
  • IT certifications: HDI CSR and MCP (or Google IT, or an existing MS MD 100) - if not currently held, commitment to obtain within 60 days of start.
  • US Citizenship is required - must be able to obtain and maintain a Secret Clearance issued by the DOJ.

TRAVEL REQUIREMENTS
This position requires candidates to be onsite at our Herndon VA office, and able to support local travel, Washington DC, up to 20%.
WHY YOU'LL LOVE IT
  • You will be part of a mission-critical team that directly impacts our ability to deliver competitive, compliant and innovative solutions to our customers.
  • You will be a key contributor to Iron Bow's transformational shift in how we deliver value to both customers and employees.
  • You will have the pleasure of working with passionate professionals in a culture that fosters a workplace where everyone feels respected, supported and empowered to succeed.

Compensation and Benefit Information:
The salary range for this position is $20.00 - $24.00/hr. This range reflects the anticipated base pay for the position and is not a guarantee of final compensation. Actual compensation will be determined based on factors including experience, skills, education, location, contract requirements, and business needs.
Iron Bow Technologies reserves the right to fill this role at a different level, depending on qualifications and organizational priorities. This range represents only one component of Iron Bow's total compensation package. An overview of our benefits is available on our careers page.
#LI-PD1
__PRESENT
OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT
Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.

Apply