Experience with IT financial management, chargeback/showback models * Experience developing vendor market intelligence and benchmarking * MBA or equivalent graduate degree Why Join DT-US? DT-US ...
Experience with IT financial management, chargeback/showback models * Experience developing vendor market intelligence and benchmarking * MBA or equivalent graduate degree Why Join DT-US? DT-US ...
Healthcare Technical Consulting Manager - IT Strategy & Operations
Hillsboro, OR · On-site
$103K - $126K/yr
Oversee IT financial analyses (budget, chargeback/showback, TCO, ROI) and vendor/contract assessments to support client recommendations * Facilitate client workshops, steering committee meetings, and ...
Healthcare Technical Consulting Manager - IT Strategy & Operations
Hillsboro, OR · On-site
$103K - $126K/yr
Oversee IT financial analyses (budget, chargeback/showback, TCO, ROI) and vendor/contract assessments to support client recommendations * Facilitate client workshops, steering committee meetings, and ...
Community Manager
$25.50 - $33.73/hr
Perform annual or more frequent inspections of units and follow up with housekeeping letters, preparation of work orders and maintenance chargebacks to residents. * Other duties as assigned.
Community Manager
$25.50 - $33.73/hr
Perform annual or more frequent inspections of units and follow up with housekeeping letters, preparation of work orders and maintenance chargebacks to residents. * Other duties as assigned.
Chargeback information
See Portland, OR salary details
$15.30 - $16.71
17% of jobs
$17.81 is the 25th percentile. Wages below this are outliers.
$16.71 - $18.12
10% of jobs
$18.12 - $19.54
4% of jobs
The median wage is $20.22 / hr.
$19.54 - $20.95
38% of jobs
$20.95 - $22.36
3% of jobs
$22.36 - $23.78
1% of jobs
$23.78 - $25.19
0% of jobs
$25.66 is the 75th percentile. Wages above this are outliers.
$25.19 - $26.61
3% of jobs
$26.61 - $28.02
7% of jobs
$28.02 - $29.43
4% of jobs
$29.43 - $30.85
12% of jobs
$15
$22
$30
How much do chargeback jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for chargeback in Portland, OR is $22.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.03 per hour, depending on experience, location, and employer.
What is a chargeback?
A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.
What are the common challenges faced in a chargeback role, and how are they handled?
One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.
What are the key skills and qualifications needed to thrive in the chargeback position, and why are they important?
To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.
What are the most commonly searched types of Chargeback jobs in Portland, OR? The most popular types of Chargeback jobs in Portland, OR are:
What are popular job titles related to Chargeback jobs in Portland, OR? For Chargeback jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Chargeback jobs in Portland, OR look for? The top searched job categories for Chargeback jobs in Portland, OR are:
What cities near Portland, OR are hiring for Chargeback jobs? Cities near Portland, OR with the most Chargeback job openings:
Full-time
Re-posted yesterday
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
Overview
Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Senior Manager to lead the Vendor Management Office (VMO). This role serves as a strategic leader responsible for defining and executing the enterprise vendor management strategy across Deloitte's technology ecosystem.
You will lead a high-performing VMO function that drives vendor governance, financial optimization, performance management, and risk alignment across a complex portfolio of strategic technology partners. This role operates at the intersection of technology, finance, procurement, and risk, ensuring Deloitte maximizes value from its vendor investments while enabling innovation, scalability, and operational excellence.
As a VMO leader, you will shape the future of vendor management through ServiceNow-enabled automation, AI-driven insights, and continuous capability evolution, aligning vendor strategy with enterprise priorities.
Recruiting for this role ends on September 30, 2026
Work You'll Do
- Lead the enterprise vendor management strategy across DT-US.
- Establish and evolve governance frameworks, operating models, policies, and standards across the vendor lifecycle.
- Advise the CIO, COO, and senior business leaders on vendor strategy, selection, and portfolio governance.
- Drive alignment across U.S. and Global VMO priorities and strategies.
- Build, lead, and develop a multidisciplinary VMO team spanning vendor governance, performance, financial management, and risk.
- Oversee end-to-end vendor lifecycle management, from onboarding through renewal or exit, while ensuring alignment with architecture, security, compliance, and risk requirements.
- Lead vendor portfolio strategy through major transformation efforts, including large-scale technology initiatives, mergers and acquisitions, and divestitures.
- Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation.
- Lead the enterprise VMO technology roadmap in ServiceNow, including Supplier Lifecycle Operations and Contract Management Pro, to advance automation, standardization, analytics, and AI-enabled capabilities.
- Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
Qualifications Required
- Bachelor's degree
- 10+ years of experience in IT vendor management, supplier governance, strategic sourcing, or enterprise technology operations
- 2+ years experience leading or transforming a Vendor Management Office or similar governance function in addition to working on the budgeting, forecasting and cost optimizations of VMOs
- 8+ years vendor lifecycle management, performance governance, and financial management
- 1+ years recently working with ServiceNow Supplier Lifecycle Operations (SLO) and Contract Management Pro as core VMO platform modules
- Bachelor's degree in Business, Finance, Information Systems, or equivalent
- Limited immigration sponsorship may be available
- Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office
Preferred
- Proven ability to lead teams and influence senior stakeholders
- Strong strategic, analytical, and problem-solving skills
- Executive communication and presentation skills
- Experience in large-scale enterprise IT environments
- Experience leveraging AI, predictive analytics, or automation in vendor management
- Familiarity with third-party risk management frameworks (TPRM)
- Experience with IT financial management, chargeback/showback models
- Experience developing vendor market intelligence and benchmarking
- MBA or equivalent graduate degree
Why Join DT-US?
DT-US powers the technology ecosystem behind Deloitte's U.S. businesses. You will join a forward-looking organization focused on innovation, operational excellence, and scalable governance models that enable enterprise transformation.
This is an opportunity to lead and shape a critical enterprise capability, driving measurable impact across vendor strategy, financial performance, and technology delivery.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $208,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
EA_ExpHire
#LH-1
EA_ITS_ExpHire
Qualifications:Overview
Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Senior Manager to lead the Vendor Management Office (VMO). This role serves as a strategic leader responsible for defining and executing the enterprise vendor management strategy across Deloitte's technology ecosystem.
You will lead a high-performing VMO function that drives vendor governance, financial optimization, performance management, and risk alignment across a complex portfolio of strategic technology partners. This role operates at the intersection of technology, finance, procurement, and risk, ensuring Deloitte maximizes value from its vendor investments while enabling innovation, scalability, and operational excellence.
As a VMO leader, you will shape the future of vendor management through ServiceNow-enabled automation, AI-driven insights, and continuous capability evolution, aligning vendor strategy with enterprise priorities.
Recruiting for this role ends on September 30, 2026
Work You'll Do
- Lead the enterprise vendor management strategy across DT-US.
- Establish and evolve governance frameworks, operating models, policies, and standards across the vendor lifecycle.
- Advise the CIO, COO, and senior business leaders on vendor strategy, selection, and portfolio governance.
- Drive alignment across U.S. and Global VMO priorities and strategies.
- Build, lead, and develop a multidisciplinary VMO team spanning vendor governance, performance, financial management, and risk.
- Oversee end-to-end vendor lifecycle management, from onboarding through renewal or exit, while ensuring alignment with architecture, security, compliance, and risk requirements.
- Lead vendor portfolio strategy through major transformation efforts, including large-scale technology initiatives, mergers and acquisitions, and divestitures.
- Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation.
- Lead the enterprise VMO technology roadmap in ServiceNow, including Supplier Lifecycle Operations and Contract Management Pro, to advance automation, standardization, analytics, and AI-enabled capabilities.
- Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
Qualifications Required
- Bachelor's degree
- 10+ years of experience in IT vendor management, supplier governance, strategic sourcing, or enterprise technology operations
- 2+ years experience leading or transforming a Vendor Management Office or similar governance function in addition to working on the budgeting, forecasting and cost optimizations of VMOs
- 8+ years vendor lifecycle management, performance governance, and financial management
- 1+ years recently working with ServiceNow Supplier Lifecycle Operations (SLO) and Contract Management Pro as core VMO platform modules
- Bachelor's degree in Business, Finance, Information Systems, or equivalent
- Limited immigration sponsorship may be available
- Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office
Preferred
- Proven ability to lead teams and influence senior stakeholders
- Strong strategic, analytical, and problem-solving skills
- Executive communication and presentation skills
- Experience in large-scale enterprise IT environments
- Experience leveraging AI, predictive analytics, or automation in vendor management
- Familiarity with third-party risk management frameworks (TPRM)
- Experience with IT financial management, chargeback/showback models
- Experience developing vendor market intelligence and benchmarking
- MBA or equivalent graduate degree
Why Join DT-US?
DT-US powers the technology ecosystem behind Deloitte's U.S. businesses. You will join a forward-looking organization focused on innovation, operational excellence, and scalable governance models that enable enterprise transformation.
This is an opportunity to lead and shape a critical enterprise capability, driving measurable impact across vendor strategy, financial performance, and technology delivery.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $208,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
EA_ExpHire
#LH-1
EA_ITS_ExpHire
Education:Bachelor's DegreeEmployment Type: