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Chargeback Jobs in Portland, OR (NOW HIRING)

OnPoint Community CU

Dispute Specialist I

Portland, OR · On-site

Process chargebacks and representment cases in compliance with card network rules (Visa). * Communicate with members, merchants, and internal teams regarding dispute status and outcomes. * Assist in ...

New

Onpoint

Dispute Specialist I

Portland, OR · On-site

Process chargebacks and representment cases in compliance with card network rules (Visa). * Communicate with members, merchants, and internal teams regarding dispute status and outcomes. * Assist in ...

Consumer Cellular

Billing Administrator

Portland, OR · On-site

Be the expert in everything related to a chargeback. * Assist with customer inquiries and complaints via phone or email. * Evaluate all disputed claims to determine action needed and validity.

Slalom Consulting

General Information

Portland, OR · On-site

$91K - $115K/yr

Support AI-specific FinOps use cases, including model usage tracking, token and inference cost analysis, GPU and accelerator cost management, experimentation controls, chargeback/showback, and AI ...

Collaborative Vision LLC

Be Seen First

Sales Operations Specialist

Wilsonville, OR · On-site

$60K - $80K/yr

Track and resolve credits, chargebacks, deductions, and claims * Coordinate with sales, finance, manufacturing, and retail partners to keep orders moving * Manage samples, promotional products, demo ...

CCH

Community Manager

Gresham, OR

$25.50 - $33.73/hr

Perform annual or more frequent inspections of units and follow up with housekeeping letters, preparation of work orders and maintenance chargebacks to residents. * Other duties as assigned.

All JobsChargeback JobsChargeback Jobs in Portland, OR

Chargeback information

See Portland, OR salary details

$15

$22

$30

How much do chargeback jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for chargeback in Portland, OR is $22.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.03 per hour, depending on experience, location, and employer.

What is a chargeback?

A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive in the chargeback position, and why are they important?

To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.

What are the common challenges faced in a chargeback role, and how are they handled?

One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.

How to become a chargeback analyst?

To become a chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools. Gaining experience in fraud prevention, customer service, or financial analysis can also improve job prospects.

What are the most commonly searched types of Chargeback jobs in Portland, OR?

The most popular types of Chargeback jobs in Portland, OR are:

What are popular job titles related to Chargeback jobs in Portland, OR?

For Chargeback jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Chargeback jobs in Portland, OR look for?

The top searched job categories for Chargeback jobs in Portland, OR are:

What cities near Portland, OR are hiring for Chargeback jobs?

Cities near Portland, OR with the most Chargeback job openings:

Chargeback jobs near you
Infographic showing various Chargeback job openings in Portland, OR as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution, with an average salary of $46,747 per year, or $22.5 per hour.

Dispute Specialist I

OnPoint Community CU

Portland, OR • On-site

Other

Posted 3 days ago

New

Job description

Job Summary:
The Dispute Specialist I is a contributing member of the Fraud - Disputes team, supporting our charter to balance fraud prevention with member service, recovering funds when possible, while operating within regulatory compliance and applying the appropriate guidelines for liability on disputes. This position will also support the team through prevention and mitigation of card level fraud, and assisting partners in Contact Center and Branches to educate and inform members regarding disputes and losses. Dispute Specialists effectively utilize resources to consistently provide the very highest level of service to members, branches, and other departments, and work effectively in a team environment with a curious mind, embracing problem-solving.
Key Responsibilities:
  • Review and investigate credit card transaction disputes, including fraud, non-receipt, billing errors, and authorization issues
  • Analyze transaction data, supporting documentation, and customer claims to determine dispute liability.
  • Process chargebacks and representment cases in compliance with card network rules (Visa).
  • Communicate with members, merchants, and internal teams regarding dispute status and outcomes.
  • Assist in de-escalation of member discussions and resolve calls while providing guidance and education.
  • Ensure disputes are handled within required timeframes and regulatory guidelines
  • Maintain accurate records and documentation for audit and compliance purposes
  • Identify trends or recurring issues and recommend process improvements
  • Adhere to all internal controls, policies, and regulatory requirements
Knowledge, Skills & Competencies:
  • Strong interpersonal and communication skills
  • Ability to motivate and support a team effectively
  • Excellent organizational and time-management skills
  • Ability to handle sensitive information with confidentiality
  • Problem-solving and decision-making abilities
  • Willingness to work within an environment that is not easily defined within codified process and procedures, an eagerness to build a cumulative knowledge about risk and fraud across products and services, and looking for continuous improvement for the team and our members.
Qualifications:
  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
  • 1-3 years of experience in credit card disputes, chargebacks, fraud operations, or financial services.
  • Working knowledge of chargeback rules and card network regulations
  • Strong analytical and problem-solving skills
  • Excellent attention to detail and time management abilities
  • Effective written and verbal communication skills
  • Proficiency with Microsoft Office applications
  • Experience with Visa Claims Resolution (VCR), Mastercard Ethoca, or similar platforms
  • Familiarity with Regulation E, Regulation Z, and consumer protection laws

At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

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