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Chargeback Manager Jobs in Portland, OR (NOW HIRING)

OnPoint Community CU

Dispute Specialist I

Portland, OR · On-site

Working knowledge of chargeback rules and card network regulations * Strong analytical and problem-solving skills * Excellent attention to detail and time management abilities * Effective written and ...

Onpoint

Dispute Specialist I

Portland, OR · On-site

Working knowledge of chargeback rules and card network regulations * Strong analytical and problem-solving skills * Excellent attention to detail and time management abilities * Effective written and ...

Burlington

Operations/Service Manager

Hillsboro, OR

$23.20 - $30.95/hr

Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...

New

CCH

Community Manager

Gresham, OR · On-site

$25.50 - $33.73/hr

Our Mission CCH builds and manages quality, affordable housing in caring communities. Vision To ... orders and maintenance chargebacks to residents. * Other duties as assigned. Reporting ...

Slalom Consulting

General Information

Portland, OR · On-site

$91K - $115K/yr

Support AI-specific FinOps use cases, including model usage tracking, token and inference cost analysis, GPU and accelerator cost management, experimentation controls, chargeback/showback, and AI ...

Collaborative Vision LLC

Be Seen First

Sales Operations Specialist

Wilsonville, OR · On-site

$60K - $80K/yr

Manage purchase orders, open orders, inventory levels, and shipment status * Communicate backorders and follow up with retail partners * Track and resolve credits, chargebacks, deductions, and claims

All JobsChargeback JobsChargeback Manager JobsChargeback Manager Jobs in Portland, OR

Chargeback Manager information

See Portland, OR salary details

$39.8K

$79.1K

$119.3K

How much do chargeback manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for chargeback manager in Portland, OR is $79,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $92,800.00 per year, depending on experience, location, and employer.

What is a chargeback manager?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What does a chargeback manager do?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What skills and qualifications are needed to be a chargeback manager?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

What are popular job titles related to Chargeback Manager jobs in Portland, OR?

For Chargeback Manager jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Chargeback Manager jobs in Portland, OR look for?

The top searched job categories for Chargeback Manager jobs in Portland, OR are:

Chargeback Manager jobs near you
Infographic showing various Chargeback Manager job openings in Portland, OR as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $79,125 per year, or $38 per hour.

Dispute Specialist I

Portland, OR • On-site

OnPoint Community CU
See more jobs at OnPoint Community CUexternal

Other

Posted 7 days ago

Job description

Job Summary:
The Dispute Specialist I is a contributing member of the Fraud - Disputes team, supporting our charter to balance fraud prevention with member service, recovering funds when possible, while operating within regulatory compliance and applying the appropriate guidelines for liability on disputes. This position will also support the team through prevention and mitigation of card level fraud, and assisting partners in Contact Center and Branches to educate and inform members regarding disputes and losses. Dispute Specialists effectively utilize resources to consistently provide the very highest level of service to members, branches, and other departments, and work effectively in a team environment with a curious mind, embracing problem-solving.
Key Responsibilities:
  • Review and investigate credit card transaction disputes, including fraud, non-receipt, billing errors, and authorization issues
  • Analyze transaction data, supporting documentation, and customer claims to determine dispute liability.
  • Process chargebacks and representment cases in compliance with card network rules (Visa).
  • Communicate with members, merchants, and internal teams regarding dispute status and outcomes.
  • Assist in de-escalation of member discussions and resolve calls while providing guidance and education.
  • Ensure disputes are handled within required timeframes and regulatory guidelines
  • Maintain accurate records and documentation for audit and compliance purposes
  • Identify trends or recurring issues and recommend process improvements
  • Adhere to all internal controls, policies, and regulatory requirements
Knowledge, Skills & Competencies:
  • Strong interpersonal and communication skills
  • Ability to motivate and support a team effectively
  • Excellent organizational and time-management skills
  • Ability to handle sensitive information with confidentiality
  • Problem-solving and decision-making abilities
  • Willingness to work within an environment that is not easily defined within codified process and procedures, an eagerness to build a cumulative knowledge about risk and fraud across products and services, and looking for continuous improvement for the team and our members.
Qualifications:
  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
  • 1-3 years of experience in credit card disputes, chargebacks, fraud operations, or financial services.
  • Working knowledge of chargeback rules and card network regulations
  • Strong analytical and problem-solving skills
  • Excellent attention to detail and time management abilities
  • Effective written and verbal communication skills
  • Proficiency with Microsoft Office applications
  • Experience with Visa Claims Resolution (VCR), Mastercard Ethoca, or similar platforms
  • Familiarity with Regulation E, Regulation Z, and consumer protection laws

At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

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