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Chargeback Jobs in Washington (NOW HIRING)

Koniag, Inc.

FinOps Specialist (REMOTE)

Washington, DC · On-site +1

Develop, maintain, and execute chargeback and showback models that accurately allocate cloud costs to appropriate business units, programs, systems, or cost centers. * Build, maintain, and deliver bi ...

Ztek Consulting INC

Cards SME

Hanover, MD · On-site

... Chargebacks disputes Interchange and fees Technical Understanding Not heavy coding API integration basics ISO 8583 messaging important Payment gateways switch systems Data analysis SQL logs nice to ...

Associa

Bookkeeping & Admin Clerk

Chantilly, VA · On-site

$16 - $17/hr

Process of NSF chargebacks and letters to homeowners * Adjusts accounts based on late fees and misapplied payments * Batch A/R and Miscellaneous Deposits * Reimbursable back to CMC * All copies ...

Connexus Hub

Real Estate Financial Analyst

Washington, DC · On-site

$100K/yr

Experience with cost recovery or chargeback models in a shared facility. Additional Information * This position is based on site in Washington, DC during core business hours of 8:00 a.m. to 5:00 p.m ...

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Chargeback information

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$16

$24

$32

How much do chargeback jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for chargeback in Washington is $24.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $29.95 per hour, depending on experience, location, and employer.

What is a chargeback?

A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive in the chargeback position, and why are they important?

To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.

What are the common challenges faced in a chargeback role, and how are they handled?

One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.

How to become a chargeback analyst?

To become a chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools. Gaining experience in fraud prevention, customer service, or financial analysis can also improve job prospects.

What are the most commonly searched types of Chargeback jobs in Washington?

The most popular types of Chargeback jobs in Washington are:

What are popular job titles related to Chargeback jobs in Washington?

For Chargeback jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Chargeback jobs in Washington look for?

The top searched job categories for Chargeback jobs in Washington are:

Chargeback jobs near you
Infographic showing various Chargeback job openings in Washington as of August 2026, with employment types broken down into 93% Full Time, 3% Part Time, and 4% Contract. Highlights an 77% Physical, 7% Hybrid, and 16% Remote job distribution, with an average salary of $49,925 per year, or $24 per hour.

FinOps Specialist (REMOTE)

Koniag, Inc.

Washington, DC • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Koniag Data Solutions, LLC, a Koniag Government Services company, is seeking a FinOps Specialist to support KDS and our government customer. The position is remote. This position requires the candidate to be able to obtain a Public Trust.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag Data Solutions, LLC (KDS), a Koniag Government Services company, is seeking an experienced FinOps Specialist to support cloud-financial management operations for the Administration for Children and Families (ACF), a U.S. Department of Health and Human Services component. The ideal candidate is a detail-oriented financial and technical professional with strong analytical skills, a practical understanding of cloud pricing models, and a commitment to financial accountability, transparency, and cost optimization.
The FinOps Specialist will perform a key technical role supporting ACF cloud modernization, cybersecurity, operational resilience, and mission delivery.
Principal responsibilities include, but are not limited to:
  • Perform ongoing cloud-cost analysis across one or more cloud service providers, including AWS, Azure, and GCP, to identify spending trends, anomalies, optimization opportunities, and risks.
  • Develop, maintain, and execute chargeback and showback models that accurately allocate cloud costs to appropriate business units, programs, systems, or cost centers.
  • Build, maintain, and deliver biweekly dashboards and reports reflecting cloud-spend trends, budget variances, utilization, forecast changes, material issues, and risks.
  • Monitor cloud budgets, forecast future spend, and provide timely reporting and actionable variance analysis to leadership, program management, and finance stakeholders.
  • Collaborate with engineering, cloud architecture, and DevOps teams to identify and implement cost-saving recommendations, including right-sizing, savings plans, reserved instances, resource scheduling, storage optimization, and tagging improvements.
  • Support the development and enforcement of cloud cost-governance policies, tagging standards, allocation rules, budget controls, and financial-management best practices.
  • Partner with procurement and vendor-management teams to evaluate cloud pricing agreements, enterprise discount programs, consumption commitments, and contract terms.
  • Support project budget adherence by identifying emerging cost pressures, reporting risks and variances, and coordinating recommended corrective actions with program stakeholders.
  • Support documentation, tracking, and validation of Other Direct Cost (ODC) expenditures by maintaining accurate cost records, confirming that required supporting documentation is available, and tracking written Contracting Officer Representative (COR) pre-approval status before costs are incurred. This role does not approve ODC expenditures.
  • Assess and document whether proposed ODC expenditures appear fair and reasonable based on available pricing, estimates, or comparable cost information; elevate findings to the appropriate program, contracts, procurement, or COR authority for review and disposition.
  • Participate in Agile or program-management ceremonies, including sprint planning and backlog refinement, as they relate to FinOps priorities and cost-optimization activities.
  • Maintain current documentation of chargeback methodologies, cost-allocation models, dashboard logic, forecasts, optimization findings, ODC support records, and governance decisions.
  • Serve as a subject matter resource on FinOps principles, helping technical, financial, and program stakeholders understand cloud-financial-management practices and decision tradeoffs.

Education and Experience:
  • Evaluate and implement state-of-the-art AI frameworks and tooling, enabling automation, anomaly detection, threat modeling, decision support, and large-scale data analysis.
  • Optimize AI models for performance, reliability, and cost efficiency across on-prem and cloud environments (Azure/AWS).
  • Establish and enforce AI development best practices, including MLOps, version control, reproducibility, testing, and continuous integration/continuous deployment.
  • Conduct research and prototype emerging AI techniques, transforming complex technical concepts into actionable engineering solutions.
  • Support the creation and maintenance of AI governance artifacts, including model documentation, performance baselines, risk assessments, and lifecycle management.
  • Mentor engineering teams and contribute to technical decision-making, ensuring solutions align with enterprise architecture and long-term AI strategy.

Required:
  • Bachelor's degree in Finance, Accounting, Computer Science, Information Systems, Business Administration, or a related field from an accredited college or university.
  • 3+ years of experience in cloud financial management, FinOps, IT finance, or a related discipline.
  • Demonstrated experience with cloud-cost-management tools, such as AWS Cost Explorer, Azure Cost Management, GCP Billing, CloudHealth, Apptio Cloudability, or similar platforms.
  • Demonstrated experience developing and managing chargeback or showback models in a multi-team or enterprise environment.

Preferred:
  • 5+ years of experience in FinOps, cloud financial operations, or IT financial management.
  • Experience supporting federal government or public-sector cloud environments.

Required Skills and Competencies:
  • Strong understanding of cloud-pricing models, billing structures, and cost-optimization strategies across one or more major cloud providers.
  • Proficiency in developing and managing chargeback and showback frameworks for accurate cost allocation across business units, systems, programs, or cost centers.
  • Experience building financial reports, dashboards, and visualizations that communicate cloud spend, trends, variances, risks, and forecasts to technical and non-technical audiences.
  • Ability to perform cloud-cost forecasting and variance analysis, identify deviations from budget, and recommend corrective actions.
  • Experience delivering regular recurring reporting, including biweekly financial and operational dashboards.
  • Familiarity with cloud resource-tagging strategies and governance policies that support cost attribution, accountability, and data quality.
  • Experience documenting, tracking, or validating costs, approvals, and supporting records in a program, contract, procurement, or financial-control environment.
  • Strong analytical and problem-solving skills with high attention to detail.
  • Exceptional written and oral communication skills in English, with the ability to present financial data clearly to executive, finance, program, and technical audiences.
  • Ability to work collaboratively in a cross-functional team environment with engineering, finance, procurement, contracts, and program-management stakeholders.
  • Proficiency in Microsoft Excel or Google Sheets for financial modeling, data analysis, and reconciliation.

Security Requirement:
  • Ability to obtain a Public Trust Clearance.

Desired Skills and Competencies:
  • FinOps Certified Practitioner (FinOps Foundation) or equivalent certification.
  • Experience with cloud-management platforms such as CloudHealth, Apptio Cloudability, Spot.io, or similar tools.
  • Knowledge of IaC concepts and how cloud resources are provisioned and managed, such as Terraform or CloudFormation.
  • Experience working in a federal government IT or cloud environment.
  • Familiarity with Agile development methodologies, especially Scrum.
  • Experience with data-visualization tools such as Power BI, Tableau, or Looker.
  • AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals (AZ-900), or equivalent cloud-provider certification.
  • Understanding of ITIL or IT Service Management (ITSM) frameworks as they relate to cloud-financial operations.
  • Experience supporting ODC documentation, COR pre-approval tracking, or federal contract cost-control processes.

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
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About Koniag

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

501 - 1,000 Employees

Headquarters location

Kodiak, AK, US

Year founded

1972

Social media

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