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Dispute Analyst Jobs in Washington (NOW HIRING)

AvantGarde, LLC

Program Analyst

Washington, DC · Hybrid

... and workplace dispute resolution. • Assist with disciplinary and adverse action case reviews, documentation analysis, and case strategy support. • Support matters involving third-party ...

Hitachi, Ltd.

Accounts Receivable Analyst

Washington, DC · On-site

$27.25 - $34.50/hr

No Accounts Receivable Analyst Job Profile: FIN.09.004.P20 - Accounts Receivable Experienced ... Communicate with customers regarding invoice payments and/or dispute. * Review customer statements.

AvantGarde, LLC

Program Analyst

Washington, DC · On-site

... and workplace dispute resolution. • Assist with disciplinary and adverse action case reviews, documentation analysis, and case strategy support. • Support matters involving third-party ...

iNovex Information Systems

Signals Analyst 2

Annapolis, MD · On-site

$118K - $163K/yr

We are looking for a true Signals Analyst proficient in RF signals analysis and understanding signal characteristics to determine signal structure, define parameters, and model signal behavior. You ...

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How much do dispute analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for dispute analyst in Washington is $31.61, according to ZipRecruiter salary data. Most workers in this role earn between $26.15 and $38.65 per hour, depending on experience, location, and employer.

What is a dispute analyst?

A Dispute Analyst is responsible for investigating and resolving transaction disputes, typically in banking, finance, or e-commerce industries. They review chargebacks, claims, and payment discrepancies to determine validity and ensure compliance with company policies and regulations. The role involves analyzing data, communicating with customers or financial institutions, and documenting findings. A strong attention to detail and problem-solving skills are essential for success in this position.

What are the typical daily responsibilities of a dispute analyst?

As a Dispute Analyst, your typical day involves reviewing and investigating customer or client disputes related to financial transactions or accounts. You’ll gather and analyze documentation, correspond with involved parties to clarify details, and use internal systems to track case progress. Collaboration with colleagues in compliance, fraud prevention, and customer service is common, helping to resolve cases promptly and accurately. This role requires balancing investigative work with ongoing communication, making it both dynamic and rewarding for those who enjoy problem-solving in a team environment.

What are the key skills and qualifications needed to thrive in the dispute analyst position, and why are they important?

To thrive as a Dispute Analyst, you need strong analytical abilities, detail orientation, and a background in finance, accounting, or a related field. Familiarity with case management software, payment processing systems, and spreadsheets such as Excel are often required, and certifications like Certified Fraud Examiner (CFE) can be advantageous. Excellent communication, negotiation, and problem-solving skills are essential for interacting with clients and resolving conflicts efficiently. These skills are crucial for efficiently investigating disputes, ensuring compliance, and maintaining positive client relationships within a fast-paced environment.

What are the most commonly searched types of Dispute Analyst jobs in Washington?

The most popular types of Dispute Analyst jobs in Washington are:

What are popular job titles related to Dispute Analyst jobs in Washington?

For Dispute Analyst jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Dispute Analyst jobs in Washington look for?

The top searched job categories for Dispute Analyst jobs in Washington are:

Dispute Analyst jobs near you
Infographic showing various Dispute Analyst job openings in Washington as of August 2026, with employment types broken down into 85% Full Time, 4% Part Time, 2% Temporary, and 9% Contract. Highlights an 77% Physical, 8% Hybrid, and 15% Remote job distribution, with an average salary of $65,742 per year, or $31.6 per hour.

Dispute Resolution Planner

Software Guidance & Assistance

Rockville, MD • On-site

Other

Posted 2 days ago

New

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Dispute Resolution Planner for a CONTRACT assignment with one of our premier Regulatory clients in the DMV area.
The Dispute Resolution Planner manages end-to-end scheduling, venue sourcing, and logistical coordination for arbitrations. This role serves as the primary point of contact for hearing logistics, working closely with case administrators, coordinators, and external vendors to ensure efficient and cost-effective execution of dispute resolution proceedings. The Dispute Resolution Planner is responsible for evaluating hearing requests, securing appropriate venues across multiple formats (hybrid and in-person), negotiating favorable contract terms, and managing budgets to support the operational needs of the Dispute Resolution Services (DRS) department.
Responsibilities :
  • Identifies and secures appropriate venues, including hotels and offices, to accommodate hearing requirements and party needs.
  • Schedules arbitrations based on hearing request forms from case administrators; coordinates all logistical requirements across hybrid and in-person formats.
  • Liaises with DRS staff to ensure seamless execution of proceedings.
  • Serves as liaison between parties and venues to address last-minute changes, technical requirements, or special accommodations needed for proceedings.
  • Negotiates competitive pricing and favorable contract terms with venues and service providers, including flexible cancellation policies to minimize costs for rescheduled or cancelled hearings.
  • Monitors and manages scheduling-related expenses to ensure cost-effective operations.
Required Skills :
  • Bachelor's degree in business administration, hospitality, or related field; or equivalent combination of education and experience
  • 3-5 years of experience in scheduling coordination, legal operations, or vendor management
  • Strong organizational and multitasking abilities with exceptional attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently and problem-solve in a fast-paced environment
  • Strong negotiation and vendor management capabilities
  • Proficiency with Microsoft Office Suite and Adobe
Preferred Skills :
  • Experience working in legal services, dispute resolution, arbitration, or regulatory environments
  • Knowledge of the hospitality, financial services, and/or securities industry
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By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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