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Chargeback Supervisor Jobs (NOW HIRING)

... chargeback modeling, and the implementation of a major annual chargeback center. The position ... Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing ...

Coordinate and conduct thorough investigations into suspicious activities, including chargebacks ... Previous supervisory or team lead experience is preferred. * Ability to work independently and as ...

Gather data promptly to dispute and resolve customer chargeback What You'll Need to Succeed: * Previous Supervisory experience, Tasks coordination or Project management * Transportation, Routing and ...

... chargebacks, BIN and card profile configuration, tokenization, and network message flows (ISO 8583 ... Supervisory Responsibilities: * Provide technical leadership and day-to-day guidance to Tier 1 and ...

Mail Services Manager

Philadelphia, PA ยท On-site

$75K - $85K/yr

Report costs for postage and accounting chargebacks. * Perform other related duties as appropriately assigned. Qualifications: * At least 3 years of supervisory experience * HS Diploma or equivalent ...

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Chargeback Supervisor information

See salary details

$37.5K

$74.6K

$112.5K

How much do chargeback supervisor jobs pay per year?

As of Jun 8, 2026, the average yearly pay for chargeback supervisor in the United States is $74,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $87,500.00 per year, depending on experience, location, and employer.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $60,000 annually, depending on experience, location, and the size of the employer. Salaries can vary based on certifications, such as Certified Fraud Examiner (CFE), and the complexity of the chargeback processes they handle.

What are the key skills and qualifications needed to thrive as a Chargeback Supervisor, and why are they important?

To thrive as a Chargeback Supervisor, you need in-depth knowledge of payment processing, chargeback regulations, and dispute resolution, typically complemented by experience in banking or finance. Familiarity with chargeback management platforms, fraud detection systems, and card network rules (such as Visa and Mastercard) is essential. Strong leadership, analytical thinking, and effective communication skills help in managing teams and resolving conflicts. These skills ensure accurate, timely dispute handling and minimize financial losses while maintaining compliance and customer satisfaction.

What are some common challenges a Chargeback Supervisor faces when managing a team, and how can they be addressed?

One common challenge for Chargeback Supervisors is balancing high-volume workflows while maintaining accuracy and compliance with industry regulations. Supervisors must ensure their team stays current on evolving rules from credit card networks and that cases are processed within strict deadlines. Effective solutions include implementing regular training sessions, leveraging automation tools to streamline repetitive tasks, and fostering open communication to quickly resolve complex disputes. By cultivating a collaborative environment and providing ongoing support, supervisors can help their teams stay motivated and reduce errors.

What are Chargeback Supervisors?

Chargeback Supervisors are professionals who oversee and manage the chargeback process within financial institutions or merchant services. Their key responsibilities include supervising a team that investigates, processes, and resolves disputed transactions between customers, merchants, and banks. They ensure compliance with industry regulations, monitor chargeback trends, and implement strategies to reduce fraud and financial losses. Chargeback Supervisors also provide training and support to their staff and work to improve the efficiency of dispute resolution processes.

What is the difference between Chargeback Supervisor vs Chargeback Analyst?

AspectChargeback SupervisorChargeback Analyst
ResponsibilitiesOversees chargeback processes, manages team, develops strategies to reduce disputesAnalyzes chargeback data, investigates disputes, prepares reports
CredentialsTypically requires experience in payments, certifications like PCI or CTP helpfulRequires knowledge of payment processing, analytical skills, relevant certifications
Work EnvironmentSupervisory role in finance or payments department, often in corporate officesAnalytical role within finance or payments teams, often in similar settings

The Chargeback Supervisor focuses on managing the chargeback process and leading a team, while the Chargeback Analyst handles data analysis and dispute investigations. Both roles require payment industry knowledge and relevant certifications, but the supervisor has additional managerial responsibilities.

More about Chargeback Supervisor jobs
What job categories do people searching Chargeback Supervisor jobs look for? The top searched job categories for Chargeback Supervisor jobs are:
Infographic showing various Chargeback Supervisor job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $74,611 per year, or $35.9 per hour.

Senior Director, Revenue Accounting

Pacira Pharmaceuticals, Inc.

Brisbane, CA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago


Job description

Overview
At Pacira, innovation meets purpose.
Pacira BioSciences, Inc. is a pioneer in non-opioid pain management and regenerative health solutions. Today, we're building on that legacy with next-generation innovations for chronic, postsurgical, and musculoskeletal pain. Our culture is built on collaboration, innovation, and a shared commitment to helping patients recover faster. We are redefining what's possible in pain management-and we can't do it without talented people like you.
Why Join Us?
At Pacira, every career is more than a job. Our mission drives us, and every day, we challenge ourselves to achieve the extraordinary. Integrity is at the core of who we are. We value diverse perspectives and the collective strength of a unified team. Join the team in making better possible for patients everywhere.
Summary:
The Senior Director, Revenue Accounting will lead the revenue accounting activities for all products and related accounts, including accounts receivable, payor rebates, commercial chargebacks, returns reserve, royalty revenue, Medicaid, 340B discounts/chargebacks, GPO fees and all other contractual fees and expenses related to revenue. This position oversees complex revenue arrangements, Gross-to-Net (GTN) accounting, including payor contract rebates and chargeback processing and analysis. This position will participate, and support forecasting and budgeting processes specifically focused on understanding of Gross to Net estimates for existing and future products.
The Senior Director, Revenue Accounting is a leadership position within the Corporate Accounting Department. The ideal candidate possesses technical competence and experience in product revenue accounting and analytics, in-depth knowledge of chargebacks, payor and general rebates and commercial discounts programs accounting and operation, contract compliance and operational experience and team management expertise.
Responsibilities
Essential Duties & Responsibilities:
The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned.
  • Lead and oversee the revenue accounting function, including oversight of all product revenue and related gross to net accounting (discounts, service fees, returns, rebates, and chargebacks) and all related revenue accounts, including accounts receivables and royalties.
  • Manage monthly and quarterly close process to ensure accuracy of internal and external financial reporting ensuring timeliness and accuracy including:
    • Reviewing month end entries and reconciliations for revenue, gross to net accruals, allocation of product sales by production site and sales region and all other revenue related accounts
    • Manage the consolidation and distribution of the monthly revenue flash report and other ad-hoc reports.
  • Collaborate with internal teams (Market Access, Sales, Commercial Analytics) to ensure reporting accuracy and support internal business requests for product performance analytics.
  • Oversee Medicaid and 340b monthly, quarterly, and annual submissions to the appropriate government agencies for all products.
  • Establish and lead a structured cross-functional review process for gross-to-net estimates, partnering with departments such as Market Access, FP&A and Commercial Analytics to ensure payor contract terms are accurately interpreted and appropriately reflected in gross-to-net assumptions and financial forecasts.
  • Lead periodic cross-functional reviews of payor contract assumptions to improve gross-to-net estimate accuracy and reduce forecasting variances.
  • Serve as a subject matter expert and provide guidance as we launch product offerings and expand our customer base and support forecasting and budgeting processes specifically focused on understanding Gross to Net estimates.
  • Serve as a key member and subject matter expert on the Sub-Pricing Committee, providing financial and accounting guidance on proposed pricing strategies, payer agreements, and contracting structures.
  • Drive continuous development of tools to drive efficiency and promote scalability as it relates to issue identification and resolution in day-to-day operations such as chargebacks processing.
  • Review contracts for revenue accounting implications (e.g., renewals, contract modifications, and variable consideration)
  • Collaborate closely with external auditors to drive timely accounting conclusions for revenue recognition. Function as a primary point of contact throughout the audit process for external/internal auditors and consultants on technical revenue matters.
  • Lead and mentor a team of revenue accounting professionals, fostering a collaborative, high-performing culture, and a continuous improvement mindset.
  • Work to maximize process efficiencies, ensure processes have effective internal controls and meet business needs.

Supervisory Responsibilities:
This position manages a team of five.
Interaction:
The incumbent reports to the Corporate Controller and works closely with Finance, Sales, Market Access, Commercial Analytics, National Accounts, Legal, customers, internal and external auditors, and vendors.
Qualifications
Education and Experience:
  • BS/BA degree from an accredited college/university required; Accounting, Finance, or Mathematics/Statistics concentration preferred.
  • CPA or MBA preferred.
  • Minimum 10 years of accounting experience, experience with complex revenue recognition transactions and Gross-to-Net accounting required with prior experience in the Pharmaceutical Industry preferred.
  • 5+ years of direct management experience leading accounting operations
  • Advanced Microsoft Excel experience required with Power BI preferred.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills, and Abilities:
  • Deep knowledge of corporate accounting and revenue accounting requirements, preferably in the pharmaceutical industry
  • Ability to develop, maintain and evaluate models for calculating and forecasting gross-to-net deductions.
  • Demonstrated excellent analytical abilities and effective oral and written communication skills.
  • Experience working in a fast-paced environment with multi-project and multi-product manufacturing organization.
  • Exceptional communication and stakeholder management skills with the ability to effectively collaborate with cross-functional teams to drive business process transformation.
  • High proficiency in using Microsoft Excel, Word, and PowerPoint
  • Proven ability to manage multiple projects, set priorities and meet deadlines.

Benefits
  • Medical, Prescription, Dental, Vision Coverage
  • Flexible Spending Account & Health Savings Account with Company match
  • Employee Assistance Program
  • Mental Health Resources
  • Disability Coverage
  • Life insurance
  • Critical Illness and Accident Insurance
  • Legal and Identity Theft Protection
  • Pet Insurance
  • Fertility and Maternity Assistance
  • 401(k) with company match
  • Flexible Time Off (FTO) and 11 paid holidays
  • Paid Parental Leave

Pay Transparency
The base pay range for this role is $224,000 to $305,000 per year. The range is what we reasonably expect to pay for this role. The range considers a wide range of factors that are considered in making compensation decisions, including but not limited to: geographic markets, business or organizational needs, skill sets, experience, training, licensure, and certifications. Depending on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered.
EEO Statement
EEO Statement: Pacira is proud to be an Equal Opportunity Employer and does not discriminate against applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), veteran status, disability or genetic information, or any other characteristic protected under applicable federal, state, or local law. At Pacira we are committed to intentionally cultivating a culture of inclusion where all feel welcomed and valued for their background, perspectives, and experiences. We hold one another accountable to promote trust and transparency in support of our communities and collective purpose.
Agency Disclaimer: Pacira Biosciences, Inc. (Hereafter, Pacira) does not accept unsolicited resumes from recruiters or employment agencies in response to the Pacira Careers page or a Pacira social media post. Pacira will not consider or agree to payment of any referral compensation or recruiter fee relating to unsolicited resumes. Pacira explicitly reserves the right to hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Pacira.