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Chargeback Manager Jobs in Nebraska (NOW HIRING)

Fiserv, Inc.

Fraud & Disputes Manager

Omaha, NE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage daily fraud and dispute operations across intake, investigation, chargeback processing, representment, and case resolutions to meet service level and quality targets * Establish, monitor, and ...

PenFed Credit Union

Card Dispute Specialist

Omaha, NE · Hybrid

$16.82 - $28.92/hr

... chargebacks. They must also be proficient with working in PenFed's case management CRM (Salesforce) and Fiserv's First Disputes, EASE and STAR Station exception case management applications. The ...

Tesoro Group

Community Manager

Omaha, NE

$26.45/hr

  • PTO

Tesoro Group is seeking an experienced Community Manager to join one of our client's teams at (1) ... Reviews move out charges to maximize chargebacks and compares this to the move-out checklist.

Compana Pet Brands

Order Management Specialist

Omaha, NE · On-site

$18.75 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Title: Order Management Specialist Location: Omaha, NE Hybrid: Tues-Thurs in office Compana Pet ... chargebacks, and compliance fines according to company policy. What you need to succeed: * High ...

HDR

Senior IT Asset Analyst - ITFM

Omaha, NE

$88K - $114K/yr

Experience implementing and supporting showback and chargeback models. Demonstrated success ... Knowledge of financial governance, cost management practices, and audit readiness requirements.

HDR

Senior IT Asset Analyst - ITFM

Omaha, NE · On-site

$88K - $114K/yr

... manage budgets, monitor spend, and drive accountability across cost center • Analyze cost and ... showback/chargeback models to increase visibility and ownership of technology spend • Identify ...

Compana Pet Brands

Order Management Specialist

Omaha, NE · Hybrid

$18.75 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Order Management Specialist ID: 1866 Location: Omaha, NE Department: S&OP and Customer Service ... chargebacks, and compliance fines according to company policy. What you need to succeed: * High ...

Monitise

Product Manager, Payment Optimization

Omaha, NE

$100K - $165K/yr

The Product Manager, Payment Optimization will hold responsibility for driving market requirements ... Proven ability to develop, define and track KPIs such as approval rates, capture rates, chargeback ...

New

HDR

VCF Platform Engineer Manager

Omaha, NE · On-site

... chargeback, or cost optimization practices. • Familiarity with hybrid cloud operating models and ... management tools such as PowerCLI, Terraform, Ansible, vRealize/Aria, or similar orchestration ...

HDR

VCF Platform Engineer Manager

Omaha, NE · On-site

Experience with FinOps, cost modeling, infrastructure unit economics, showback/chargeback, or cost ... Experience with service catalog management, self-service provisioning, and standard service ...

HDR

VCF Platform Engineer Manager

Omaha, NE

Experience with FinOps, cost modeling, infrastructure unit economics, showback/chargeback, or cost ... Experience with service catalog management, self-service provisioning, and standard service ...

Walgreens

Specialty Billing Technician

Omaha, NE · On-site

$16.50 - $21.25/hr

Manage and collect patient balances prior to prescription dispensing, or in accordance with company ... Review, research and resolve all third party chargebacks in a timely manner. * Assist with any ...

pla

Bank Card Services Assistant I

Scottsbluff, NE · On-site

... Card Services Manager in all aspects of daily operations, including customer service and card ... chargebacks k. Other duties as assigned. REQUIREMENTS: Minimum Qualifications: 1. High school ...

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All JobsChargeback JobsChargeback Manager JobsChargeback Manager Jobs in Nebraska

Chargeback Manager information

See Nebraska salary details

$35.8K

$71.1K

$107.3K

How much do chargeback manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for chargeback manager in Nebraska is $71,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $83,400.00 per year, depending on experience, location, and employer.

What does a chargeback manager do?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What is a chargeback manager?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What skills and qualifications are needed to be a chargeback manager?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

What are popular job titles related to Chargeback Manager jobs in Nebraska?

For Chargeback Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Chargeback Manager jobs in Nebraska look for?

The top searched job categories for Chargeback Manager jobs in Nebraska are:

Chargeback Manager jobs near you

Fraud & Disputes Manager

Fiserv, Inc.

Omaha, NE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Fiserv rating

7.7

Company rating: 7.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

106th of 150 rated financial services

Job description

Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Fraud & Disputes Manager
What does a successful Fraud and Disputes Manager do?
As a Fraud and Disputes Manager, you will lead a team responsible for transaction dispute resolution and payment fraud case management across the full case lifecycle. You will partner with risk, operations, compliance, and vendor teams to improve workflow performance, reduce chargeback losses, support incident reporting, and deliver accurate, timely resolutions for cardholders and clients using Quavo and related payment processes.
In this role, you will develop and implement strategies that strengthen service delivery, support team effectiveness, and advance key operational priorities. You will work across teams to resolve issues, improve processes and controls, and deliver outcomes that build client trust and create value for the business.
What you'll do:
  • Lead, coach, and develop a team of fraud analysts and dispute specialists, including setting performance expectations, providing feedback, and supporting career development
  • Manage daily fraud and dispute operations across intake, investigation, chargeback processing, representment, and case resolutions to meet service level and quality targets
  • Establish, monitor, and report on key performance indicators including turnaround times, case quality, productivity, and loss trends to improve team performance and operational outcomes
  • Forecast dispute and fraud case volumes, align staffing to workload demands, and adjust team priorities to support coverage during peak periods
  • Review and resolve complex or high-value escalations involving cardholder disputes, fraud claims, and network timeframes in accordance with internal policy and regulatory requirements
  • Optimize Quavo Fraud & Disputes workflows by identifying automation opportunities, refining routing logic, and partnering with vendor teams on platform updates and configuration changes
  • Partner with risk management, compliance, and payments stakeholders to identify fraud trends, support rule changes, and maintain adherence to Regulation E, Regulation Z, and card network dispute requirements
  • Responsibilities listed are not intended to be all-inclusive and may be modified as necessary

Experience you'll need to have:
  • 6+ years of experience in card payments, banking operations, fraud mitigation, dispute processing, or chargeback management within a financial services environment
  • 2+ years of experience managing and developing teams in financial operations, payments operations, fraud operations, or contact center environments
  • 6+ years of experience using case management platforms and operational workflows to investigate, route, and resolve transaction disputes, including experience with Quavo Fraud & Disputes (QFD®) or similar dispute management platforms
  • 6+ years of experience applying Regulation E, Regulation Z, and card network chargeback and arbitration rules in dispute or fraud operations
  • Experience analyzing operational metrics, case volumes, and quality results to improve service delivery, reduce losses, and support process improvements
  • Bachelor's degree or higher in Finance, Business Administration, Operations, or related field or equivalent combination of education, related experience and/or military experience

Experience that would be great to have:
  • Experience partnering with vendor account teams to implement system enhancements, workflow changes, or custom platform configurations
  • Experience supporting fraud strategy updates through rule tuning, trend analysis, or collaboration with risk management teams
  • Experience in debit card, credit card, or consumer banking dispute environments
  • Experience leading process improvement initiatives in highly regulated payments operations

How you'll work:
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
  • Due to the nature of work performed in this position, candidates must provide documentation verifying U.S. citizenship or lawful permanent resident status and successfully complete an FBI fingerprint-based background investigation.

Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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