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Chargeback Coordinator Jobs in Decatur, GA (NOW HIRING)

Weezie

Key Account Executive

Atlanta, GA · On-site

... coordinating execution across Operations, Merchandising, Brand, and Finance. * Own EDI and retailer compliance for your accounts, and drive chargebacks and compliance penalties toward zero. * Oversee ...

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Chargeback Coordinator information

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$14

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$29

How much do chargeback coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for chargeback coordinator in Decatur, GA is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $24.18 per hour, depending on experience, location, and employer.

What does a chargeback coordinator do?

A Chargeback Coordinator is responsible for managing and resolving chargeback cases for a business, typically in the payment processing or retail industry. They investigate disputed transactions, gather supporting documentation, and communicate with banks, credit card companies, and customers to resolve issues. Their goal is to minimize financial losses due to chargebacks and ensure compliance with relevant regulations. Chargeback Coordinators also analyze trends to help prevent future disputes and may work closely with fraud prevention teams.

How does a chargeback coordinator typically collaborate with other departments to resolve disputes efficiently?

A Chargeback Coordinator regularly works with teams such as customer service, sales, and finance to investigate and resolve disputed transactions. They gather and verify transaction details, communicate findings, and ensure required documentation is submitted promptly. This collaboration helps streamline the resolution process, reduce financial losses, and improve customer satisfaction. Being proactive and detail-oriented is essential for building effective cross-functional relationships in this role.

What are the key skills and qualifications needed to thrive as a chargeback coordinator, and why are they important?

To thrive as a Chargeback Coordinator, you need strong analytical skills, attention to detail, and experience with payment processing or financial operations, often supported by a degree in business, finance, or a related field. Familiarity with chargeback management systems, payment platforms, and industry-specific software like Visa Resolve Online (VROL) or MasterCom is typically required. Excellent communication, problem-solving abilities, and organizational skills help in effectively handling disputes and collaborating with internal teams or external partners. These competencies are crucial to efficiently manage chargeback processes, minimize financial losses, and maintain positive client relationships.

What is the difference between Chargeback Coordinator vs Accounts Receivable Specialist?

AspectChargeback CoordinatorAccounts Receivable Specialist
CredentialsFinancial certifications often preferredAccounting or finance certifications common
Work EnvironmentFinancial institutions, payment processing companiesCorporate finance, retail, or service industries
Employer & IndustryPayment processors, banks, credit card companiesBusinesses with invoicing and billing needs
Search & Comparison IntentFocus on dispute resolution and chargeback processesFocus on receivables management and collections

While both roles involve financial processes, a Chargeback Coordinator primarily handles disputes related to card transactions and chargebacks, whereas an Accounts Receivable Specialist manages invoicing, collections, and overall receivables. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What skills do you need to be a chargeback coordinator?

A chargeback coordinator needs strong attention to detail, excellent communication skills, and knowledge of payment processing systems and dispute resolution procedures. Familiarity with industry tools like fraud detection software and understanding of card network rules are also important. Analytical skills and the ability to work under pressure are essential for managing disputes effectively.

What job categories do people searching Chargeback Coordinator jobs in Decatur, GA look for?

The top searched job categories for Chargeback Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Chargeback Coordinator jobs?

Cities near Decatur, GA with the most Chargeback Coordinator job openings:

Chargeback Coordinator jobs near you
Infographic showing various Chargeback Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,307 per year, or $21.8 per hour.

Key Account Executive

Weezie

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Key responsibilities

  • Own and manage a portfolio of national retail accounts, building and maintaining relationships with buyers, planners, and stakeholders.

  • Develop and execute account-specific growth strategies, monitor sales performance, and collaborate on product launches, reorders, and promotional activities.

  • Lead onboarding, operational readiness, and compliance for new retail accounts, ensuring order accuracy and driving operational processes.

Job description

Weezie is a fast-growing, design-forward luxury home brand on a mission to elevate the everyday. What started in 2018 as an idea between two friends has grown into a nationally recognized brand with ambitions to become a category leader in luxury home goods. We've been recognized as one of the fastest-growing companies in the U.S. (Inc. 5000) and are proud to be a female-founded and led brand building something truly differentiated.

Wholesale is our fastest-growing channel, up over 150% year to date, and our national retail partnerships are the newest and most important part of that story. Every one of these accounts has launched within the last twelve months.

We are seeking a Key Account Executive to own and grow a portfolio of national retail partners, including Dillard's, Bloomingdale's, Nordstrom, Anthropologie, and Shopbop. This role reports to our Director of Business Development. 

What You'll Do

Own Strategic Retail Accounts

  • Serve as the primary relationship owner for a portfolio of national retail partners, building trusted relationships with buyers, planners, and cross-functional stakeholders.
  • Develop account-specific growth strategies that expand distribution and strengthen long-term partnerships.
  • Represent Weezie at market weeks, trade shows, and line presentations, owning prep, assortment storytelling, and follow-through.
  • Uphold distribution and MAP guardrails so growth never comes at the expense of the brand.

Drive Account Growth

  • Move pilot accounts to programmatic: consistent seasonal reorders, expanded door count, and a real assortment strategy at each.
  • Monitor sell-through, inventory, and door productivity to identify risks and opportunities, and turn that analysis into recommendations buyers act on.
  • Partner with buyers on seasonal line reviews, assortment planning, product launches, reorders, and promotional opportunities.
  • Own account-level demand forecasts and partner with Demand Planning so inventory is positioned to support the plan.
  • Partnering with the Director of Business Development and SVP of Merchandising to recommend and negotiate account terms, markdown support, and promotional investment.

Lead Account Execution

  • Lead onboarding and operational readiness for new retail accounts, coordinating execution across Operations, Merchandising, Brand, and Finance.
  • Own EDI and retailer compliance for your accounts, and drive chargebacks and compliance penalties toward zero.
  • Oversee order flow accuracy from PO through delivery, partnering with Sales Operations on execution and owning escalation when something is at risk.
  • Build the operating rhythm this business doesn't have yet: a forecasting cadence Demand Planning can rely on, a line review calendar we drive rather than react to, and account reporting that informs decisions instead of just recapping them.

Support Channel Expansion

  • Own dropship and marketplace performance for your accounts, including content, availability, and conversion.
  • Support the launch of new strategic retail and marketplace partnerships, building scalable processes as we go.
KPIs
  • Key Account Net Revenue
  • Key Account Gross Margin %
  • Sell-Through Performance
  • Reorder Rate
  • Dropship & Marketplace Revenue
Who You Are
  • 5+ years in wholesale, account management, merchandising, or retail partnerships, with proven success managing national retail accounts. You've built an account from launch to scale, not just maintained one.
  • A natural relationship-builder who genuinely enjoys the people side of the business. Buyers remember you, pick up your calls, and give you the benefit of the doubt when something goes sideways — because you’ve invested in the relationship, not just the transaction.
  • Strong command of retail math, inventory management, and sell-through analysis, with advanced Excel skills.
  • Experience with EDI retailers and account compliance requirements. Shopify or similar ecommerce platform experience preferred.
  • A high sense of accountability and follow-through. You take real ownership of your accounts, including the parts that aren't your fault, and things don't fall through the cracks.
  • Excellent time management and prioritization. You can hold a lot at once, know what actually moves the needle, and stay effective when the pace picks up.
  • A proactive problem solver who fixes broken processes rather than working around them, which matters in a wholesale business we're still building.
  • A collaborative team player who builds trust with buyers and internal teams alike, communicates clearly, and is comfortable with healthy debate.
  • Exceptional attention to detail and a service mindset that matches the quality of the product.
What You Can Expect
  • Hybrid work environment (Atlanta-based; in-office Tuesday through Thursday)
  • Approximately 20% of your time will be travel for trade shows, retailer visits, key account meetings, and other strategic business initiatives.
  • A team that works hard but knows how to #enjoythestay
  • Unlimited PTO, plus remote work during the week of July 4 and an office closure the week after Christmas
  • Anniversary benefits program, including a Summer Fridays (1pm summer close) after 1 year of service, $3,000 travel credit after 3 years of service and a 5-week paid sabbatical after 5 years of service
  • Medical, Dental, and Vision insurance
  • 401(k) plan
  • Generous Weezie product gifts and discounts for you, your friends, and family
  • Paid Parental Leave

Weezie is an Equal Opportunity Employer that participates in E-Verify. Offers of employment are conditioned upon successfully passing a background screening. Weezie does not provide employment visa sponsorship for this role. Applicants must be authorized to work in the United States without current or future employer sponsorship.

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