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Chargeback Coordinator Jobs in Decatur, GA (NOW HIRING)

Yamaha

eCommerce Product Manager

Kennesaw, GA

Accountable for operational KPIs of the eCommerce channel - revenue, conversion, average order value, chargeback rate, dispute win rate. * Coordinates with but does not have authority over business ...

RMX Industries Pvt. Ltd.

D2C Sales Manager

Atlanta, GA · On-site

... fix compliance/chargeback leakage; establish baseline KPIs and reporting. • Year 2 -- ... media coordinators). Success Metrics (KPIs) • Channel revenue and margin vs. annual plan ...

New

Kemet

Logistics Sr. Supervisor

Atlanta, GA · On-site

Chargeback identification, recovery, and prevention * Freight cost recovery through audits and ... coordination, customs documentation, regulatory compliance, and issue resolution. * Experience ...

KEMET

Logistics Sr. Supervisor

Atlanta, GA · On-site

Chargeback identification, recovery, and prevention * Freight cost recovery through audits and ... coordination, customs documentation, regulatory compliance, and issue resolution. * Experience ...

Career Certified

Operations Manager

Alpharetta, GA · On-site

$115K - $130K/yr

Address and manage chargeback resolution processes. Operational Execution * Support execution of go-to-market initiatives by coordinating operational dependencies across teams. * Assist in tracking ...

Career Certified

Operations Manager MCL

Alpharetta, GA · On-site

$115K - $130K/yr

Address and manage chargeback resolution processes. Operational Execution * Support execution of go-to-market initiatives by coordinating operational dependencies across teams. * Assist in tracking ...

Swingtech

Financial/ Billing Analyst - Onsite

Atlanta, GA · On-site

$50 - $70/hr

Monitor and resolve chargebacks, non-IPAC delinquencies, and rejected IPACs by researching various systems and coordinating corrections. * Communicate effectively with clients, vendors, and internal ...

Aretum

Telecom Invoicing and Billing Specialist

Atlanta, GA · On-site

$50K - $70K/yr

Monitor and resolve chargebacks, non-IPAC delinquencies, and rejected IPACs by researching various systems and coordinating corrections * Communicate effectively with clients, vendors, and internal ...

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Chargeback Coordinator information

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How much do chargeback coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for chargeback coordinator in Decatur, GA is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $24.18 per hour, depending on experience, location, and employer.

What does a chargeback coordinator do?

A Chargeback Coordinator is responsible for managing and resolving chargeback cases for a business, typically in the payment processing or retail industry. They investigate disputed transactions, gather supporting documentation, and communicate with banks, credit card companies, and customers to resolve issues. Their goal is to minimize financial losses due to chargebacks and ensure compliance with relevant regulations. Chargeback Coordinators also analyze trends to help prevent future disputes and may work closely with fraud prevention teams.

How does a chargeback coordinator typically collaborate with other departments to resolve disputes efficiently?

A Chargeback Coordinator regularly works with teams such as customer service, sales, and finance to investigate and resolve disputed transactions. They gather and verify transaction details, communicate findings, and ensure required documentation is submitted promptly. This collaboration helps streamline the resolution process, reduce financial losses, and improve customer satisfaction. Being proactive and detail-oriented is essential for building effective cross-functional relationships in this role.

What are the key skills and qualifications needed to thrive as a chargeback coordinator, and why are they important?

To thrive as a Chargeback Coordinator, you need strong analytical skills, attention to detail, and experience with payment processing or financial operations, often supported by a degree in business, finance, or a related field. Familiarity with chargeback management systems, payment platforms, and industry-specific software like Visa Resolve Online (VROL) or MasterCom is typically required. Excellent communication, problem-solving abilities, and organizational skills help in effectively handling disputes and collaborating with internal teams or external partners. These competencies are crucial to efficiently manage chargeback processes, minimize financial losses, and maintain positive client relationships.

What is the difference between Chargeback Coordinator vs Accounts Receivable Specialist?

AspectChargeback CoordinatorAccounts Receivable Specialist
CredentialsFinancial certifications often preferredAccounting or finance certifications common
Work EnvironmentFinancial institutions, payment processing companiesCorporate finance, retail, or service industries
Employer & IndustryPayment processors, banks, credit card companiesBusinesses with invoicing and billing needs
Search & Comparison IntentFocus on dispute resolution and chargeback processesFocus on receivables management and collections

While both roles involve financial processes, a Chargeback Coordinator primarily handles disputes related to card transactions and chargebacks, whereas an Accounts Receivable Specialist manages invoicing, collections, and overall receivables. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What skills do you need to be a chargeback coordinator?

A chargeback coordinator needs strong attention to detail, excellent communication skills, and knowledge of payment processing systems and dispute resolution procedures. Familiarity with industry tools like fraud detection software and understanding of card network rules are also important. Analytical skills and the ability to work under pressure are essential for managing disputes effectively.

What job categories do people searching Chargeback Coordinator jobs in Decatur, GA look for?

The top searched job categories for Chargeback Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Chargeback Coordinator jobs?

Cities near Decatur, GA with the most Chargeback Coordinator job openings:

Chargeback Coordinator jobs near you
Infographic showing various Chargeback Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,307 per year, or $21.8 per hour.

eCommerce Product Manager

Yamaha Motor Corporation, U.S.A.

Kennesaw, GA

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

Yamaha is seeking to fill an eCommerce Product Manager role for its facility in Kennesaw, GA. The eCommerce Product Manager is accountable for the end-to-end product management and operations of YMUS's eCommerce channel (Yamaha-Motor.com and Shop Yamaha). The role drives platform analytics and conversion funnel optimization, minimizes chargeback and fraud losses, and leads a cross-functional team in a matrixed organization environment to deliver measurable business impact across parts and accessories, apparel, and cross-BU cross-sell activation.
What you'll be doing:
  • Lead end-to-end operations of the YMUS eCommerce channel across Yamaha-Motor.com and Shop Yamaha, working with a cross-functional team including engineering, marketing, customer service, treasury, and business unit stakeholders in a matrixed organization environment.
  • Own the analytics and conversion funnel for the eCommerce platform - measure and improve customer acquisition, add-to-cart, checkout completion, order value, and repeat purchase behavior. Define and report on the KPIs that drive business impact.
  • Own chargeback monitoring, review, and remediation - coordinate with Customer Service and Treasury on dispute representment, monitor and tune fraud prevention rules (Kount), and drive continuous improvement to minimize losses.
  • Manage the product roadmap and backlog for the eCommerce platform - prioritize enhancements based on business impact, technical feasibility, and stakeholder alignment.
  • Coordinate with business unit stakeholders (Motorsports, Marine, Watercraft, Golf Car, Yamaha-Motor.com corporate) to align platform capabilities with BU-specific commerce needs, including cross-sell activation, excess inventory liquidation, and promotional programs.
  • Partner with Marketing and Personalization teams on activation and personalization strategy across the eCommerce channel - including audience segmentation, email campaign integration, and identity-driven experiences.
  • Manage vendor and partner relationships relevant to eCommerce operations - payment processing (Chase), fraud prevention (Kount), platform vendors, and personalization tools.
  • Contribute to strategic planning and budget cycles for the eCommerce channel, including forecasting, capacity planning, and headcount justification.
  • Perform other duties as required to support the digital transformation of YMUS commerce operations.

Decision Making:
  • Autonomy over day-to-day product decisions on the eCommerce platform, including roadmap prioritization, feature scope, promotional configuration, and fraud rule tuning.
  • Authority to escalate cross-functional coordination challenges to the G.M. of Digital Transformation when stakeholder alignment cannot be reached at the working level.
  • Accountable for operational KPIs of the eCommerce channel - revenue, conversion, average order value, chargeback rate, dispute win rate.
  • Coordinates with but does not have authority over business unit strategy, dealer network agreements, or brand positioning; escalates related questions to the appropriate function.

What you need to be successful:
  • Bachelor's degree in Business, Marketing, Information Systems, Computer Science, or related field.
  • 3-5 years of experience in eCommerce product management, digital operations, or related domain.
  • Demonstrated experience with eCommerce analytics tools (Google Analytics 4, Adobe Analytics, or similar) and conversion funnel optimization.
  • Experience with payment processing operations, fraud prevention, and chargeback dispute management.
  • Strong project management skills with proven ability to lead cross-functional initiatives in a matrixed organization environment.
  • Excellent written and verbal communication skills, including the ability to present operational data and recommendations to senior leadership.

Preferred:
  • Experience with Oracle or Salesforce Commerce Cloud, Marketing Cloud, or similar enterprise commerce platforms
  • Experience with fraud prevention tools such as Kount
  • Familiarity with automotive, powersports, marine, or consumer durable goods industries.
  • Experience with cross-brand or multi-BU eCommerce strategy
  • Prior experience in a manufacturer / OEM environment with dealer channel considerations.

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
What's in it for you:
  • 401(k) and Profit Sharing
  • Fertility Benefits
  • 37.5 hour work-week
  • Medical, Dental, Vision
  • Life and AD&D Insurance
  • Wellness Program
  • Short-Term Disability Coverage (for hourly roles)
  • Long-Term Disability
  • Student Debt Repayment Benefits
  • Ability to borrow Yamaha product

Reports to: General Manager, Digital Transformation
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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