Chapter Director Jobs in Washington, DC (NOW HIRING)

SALARY RANGE: $100,000 - $110,000

POSITON TYPE: HYBRID AFTER 90 DAYS

POSITION SUMMARY

The Clinical Director provides executive clinical management and oversight for the Recovery and Wellness Center, an outpatient Substance Use Disorder (SUD) treatment program operated by Community Connections. The Clinical Director is responsible for ensuring the delivery of high-quality, evidence-based outpatient addiction treatment services in accordance with the District of Columbia Department of Behavioral Health (DBH) Title 22-A, Chapter 63 Certification Standards for Substance Use Disorder Treatment and Recovery Providers, ASAM Criteria, Medicaid requirements, and applicable federal and District regulations. The Clinical Director is responsible for the clinical integrity, regulatory compliance, quality improvement, program development, and operational oversight of the Recovery and Wellness Center. This position directly supervises the Program Director, Licensed Clinicians, Certified Addiction Counselors (CACs), Recovery Coaches, and other clinical staff while fostering a trauma-informed, recovery-oriented, culturally responsive, and person-centered model of care.

KEY RESPONSIBILITIES

• Oversee client access, engagement, retention, and discharge planning
• Promote the delivery of evidence-based outpatient addiction treatment services
• Enhance integrated care addressing substance use, mental health, physical health, and social determinants of health
• Develop and implement clinical policies, procedures, and standards of practice
• Ensure services reflect trauma-informed, harm reduction, motivational interviewing, recovery-oriented, and culturally responsive principles
• Provide direct clinical services including screenings, assessments, treatment planning, individual counseling, group facilitation, discharge planning, etc.
• Clinically consult on complex care cases and manage client crises
• Recruit, interview, and onboard clinical staff
• Provide team oversight and Individual clinical supervision, licensure, training, and performance evaluation, etc.
• Facilitate staff training related to addiction treatment, co-occurring disorders, ethics, trauma-informed care, and cultural humility
• Monitor clinical outcomes and implement quality improvement initiatives

• Collaborate with Program Leadership, Continuous Quality Improvement, Executive Leadership to establish annual program goals
• Monitor program productivity and clinical performance indicators
• Review staffing patterns to ensure adequate clinical coverage
• Support expansion of outpatient addiction services
• Participate in strategic planning initiatives and cross-departmental teaming efforts

• Ensure utilization review processes are followed

• Develop performance improvement initiatives
• Monitor quality indicators and client outcomes
• Review incident reports and implement corrective actions
• Conduct regular internal chart audits
• Ensure program compliance with federal and District behavioral health regulations (e.g., Chapter 63, ASAM, ASARS, HIPAA, 42 CFR Part 2, MCO requirements, etc.)
• Collaborate with internal and external community stakeholders to enhance referral pathways
• May represent agency coalitions and community initiatives as assigned

In addition to role responsibilities, each staff member of Community Connections has the following responsibilities as a part of their employment:

• Models and reinforces Community Connections mission to provide behavioral health, residential services, and primary health care coordination for marginalized and disenfranchised women, men, youth, and children living in the District of Columbia, many of whom are coping with challenges including mental illness, addiction, and the aftermath of trauma and abuse.
• Models and reinforces Community Connections values of quality, innovation, respect, equity, and integrity daily.
• Reinforces Community Connection’s commitment to diversity, equity, and inclusion.
• Protects the privacy of our consumer’s protected health information by maintaining compliance with HIPAA and other relevant CC related IT security regulations.
• Completes and stays current on role specific and organizational wide training.
• Performs other duties as assigned on an as-needed basis.

DESIRED KNOWLEDGE/SKILLS/ABILITIES:

• Required Clinical Licensure at independent level e.g., LICSW, LPC, CAC, or Psychologist
• Required 5 years of progressively responsible clinical experience in substance use disorder treatment

• Required 3 years of experience in supervising behavioral health services  

• Required 1 year of experience with BSAS licensing

Additional skills:

• Problem Solving - Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Technical Skills - Strives to continuously build knowledge and skills; shares expertise with others.
• Interpersonal Skills - Maintains confidentiality. Relates to others in a respectful manner. Maintains personal and professional boundaries
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; demonstrates group presentation skills; participates in meetings.
• Written Communication - Writes clearly and informatively.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback.
• Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics - Treats people with respect; keeps commitments; upholds organizational values
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; benefits organization through outside activities; supports affirmative action and respects diversity
• Judgment - Exhibits sound and accurate judgment; makes timely decisions.
• Safety and Security - Observes safety and security procedures; reports potentially unsafe
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Dependability - Commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.