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Channel Success Manager Jobs in Decatur, GA (NOW HIRING)

Work with channel, sales and technical teams to ensure a smooth transition for new Managed Service ... Success Plans: Collaborate with Partners and Resellers to build Joint Business Plans, establishing ...

New

Channel Manager - Southeast

Atlanta, GA · On-site +1

$146K - $147K/yr

Build, manage and scale our Channel business within assigned territory ... Own the Channel sales motion and success of the Partner Relationship. * Drive pipeline and revenue ...

Collaborate with internal teams (marketing, supply chain, product management, regulatory) to ensure channel success and customer satisfaction. * Analyze account performance data, sales trends, and ...

Collaborate with internal teams (marketing, supply chain, product management, regulatory) to ensure channel success and customer satisfaction. * Analyze account performance data, sales trends, and ...

Collaborate with internal teams (marketing, supply chain, product management, regulatory) to ensure channel success and customer satisfaction. * Analyze account performance data, sales trends, and ...

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Channel Success Manager information

See Decatur, GA salary details

$68.8K

$139.1K

$149.9K

How much do channel success manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for channel success manager in Decatur, GA is $139,076.00, according to ZipRecruiter salary data. Most workers in this role earn between $148,400.00 and $149,400.00 per year, depending on experience, location, and employer.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media planners, digital marketing directors, and content strategists can earn $150,000 or more annually, especially with extensive experience and specialized skills in data analysis, advertising platforms, or content management systems. Executive positions like media directors or VP of media often exceed this salary range, particularly in large organizations or agencies.

Is being a CSM stressful?

Being a Channel Success Manager can be stressful due to managing multiple client relationships, meeting performance targets, and handling complex issues. The role often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments. However, stress levels vary depending on company culture and individual workload management.

What jobs in the US pay 300,000 a year?

For a Channel Success Manager, salaries of $300,000 or more typically occur at senior levels in large companies or in highly specialized roles involving strategic account management, sales, or executive leadership. Achieving this level often requires extensive experience, strong industry networks, and advanced skills in communication, negotiation, and data analysis. Compensation may include base salary, bonuses, and stock options, especially in tech or enterprise sectors.

What is a Channel Success Manager?

A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.

How does a Channel Success Manager typically collaborate with partner organizations to achieve shared business goals?

A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.

What is the difference between Channel Success Manager vs Channel Account Manager?

AspectChannel Success ManagerChannel Account Manager
Primary FocusEnsuring partner success and satisfactionManaging and growing partner accounts
ResponsibilitiesOnboarding, training, and support for partnersSales, renewals, and relationship management
Work EnvironmentCollaborative, partner-focusedSales-driven, client relationship-oriented
Required SkillsCustomer success, communication, trainingSales, negotiation, account management

While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.

What is a typical CSM salary?

A Channel Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand regions may earn higher salaries, often supplemented with bonuses or commissions, especially when managing key accounts or using customer success tools.

What are the key skills and qualifications needed to thrive as a Channel Success Manager, and why are they important?

To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.
What job categories do people searching Channel Success Manager jobs in Decatur, GA look for? The top searched job categories for Channel Success Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Channel Success Manager jobs? Cities near Decatur, GA with the most Channel Success Manager job openings:
Partner Success Manager

Partner Success Manager

FinQuery

Atlanta, GA

Full-time

Posted yesterday

New


Job description

FinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting. Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts—like leases, prepaids, and accruals—that are the backbone of modern business. We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks.
 
FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years.

Solve the Problems That Matter Most

As a Partner Success Manager, you will fill the critical role of serving as the primary advocate for FinQuery with respect to your assigned Managed Service Partners (MSPs) and Resellers, ensuring the highest level of partner satisfaction by proactively building trusting relationships and understanding the unique business models of each customer. You will be responsible for maximizing Partner and Reseller engagement, driving ecosystem expansion through cross-sell opportunity discovery, and overseeing the health of the partner and reseller program. In this role, you will promote adoption and advocacy, enhancing FinQuery’s reputation through strategic channel growth. By proactively understanding and educating the product team about your customers’ needs, you will meaningfully contribute to the development of FinQuery’s product roadmap. The Partner Success Manager has excellent verbal and written communication skills with the ability to lead strategic business reviews and host partner enablement sessions.

Reports to Director, Global Channel and Alliances / Customer Success Leadership

How You Will Make an Impact:
  • Partner Onboarding and Enablement: Work with channel, sales and technical teams to ensure a smooth transition for new Managed Service Partners and Resellers. Expectations include leading certifications, training partners and resellers on the FinQuery value proposition, and ensuring they are equipped to support their end customers.
  • Strategic Relationship Management: Develop and maintain deep executive-level relationships within Managed Service Partners and Resellers, acting as the primary point of contact for the Partner Organization.
  • Proactive Communication and Documentation: Conduct regular partner business reviews (PBRs) and enablement meetings; utilizing CRM to maintain an accurate record of Partner/Reseller growth metrics and action items.
  • Partner Retention and Loyalty: Monitor Partner/Reseller health metrics and engagement levels, taking corrective action to mitigate risks to the partnership and ensuring long-term program commitment.
  • Channel Growth: Identify opportunities for partners to expand their FinQuery practice, ensuring positive net revenue retention (NRR) through Partner- and Reseller-led service delivery.
  • Program Growth and Renewals: Manage the Partner and Reseller renewals process and program tiering, ensuring partners are meeting their contractual obligations while receiving the necessary support and pricing to remain competitive in the market.
  • Success Plans: Collaborate with Partners and Resellers to build Joint Business Plans, establishing critical growth milestones, shared business outcomes, and key performance indicators to aid the partner in achieving their practice goals.
  • Partner Advocacy and Issue Resolution: Act as an internal advocate to resolve technical or operational issues with a sense of urgency, ensuring they can maintain their service levels to end-users.
  • Partner Feedback Loop: Represent the voice of the Partner/Reseller to inform product and program roadmaps by collecting and analyzing feedback on channel-specific requirements and system improvements.
  • Channel Analytics: Utilize Partner and Reseller performance data and metrics to make informed decisions and provide actionable insights to help them scale their FinQuery practice.
  • Co-Marketing and Advocacy: Identify opportunities for Partners and Resellers to participate in joint marketing efforts, such as webinars, case studies, and partner spotlights.
  • Conduct all business in accordance with FinQuery policies and procedures
  • All other duties as assigned.
The Expertise You'll Bring:
  • 3-4 years experience in partner success, customer success, channel management, or account management within a SaaS or software company
  • Proven track record of creating Partner and/or Reseller growth plans and utilizing channel metrics to identify partnership health
  • 4-year degree or equivalent experience
  • Good communication skills, both written and verbal
  • Must have strong organizational skills and be detail oriented
  • Demonstrated ability to build and maintain relationships with Managed Service Partners, Resellers, and executive stakeholders
  • Strong analytical and goal-oriented mindset
  • Emerging ability to recognize upsell and expansion opportunities and pass qualified leads to Sales.
  • Expertise in managing customer contracts, program compliance, and renewal discussions
  • Experience working in G-Suite, and/or HubSpot
Benefits
For Your Growth & Career:
Annual employee development program stipend of $2,000 for each employee 
Mentorship program (available immediately)
Sabbatical program (4 weeks after 5 years of service) 
Advancement opportunities based on results, not politics
For Your Financial Well-being:
401(k) plan with employer matching
Signing stipend for a work-from-home setup
For Your Health & Wellness:
Great health benefits with multiple plan option 
Flexible PTO (including 11 holidays and your birthday off)
Free gym membership at our office (Atlanta HQ)
Casual dress environment (when in office)
Catered lunches every Tuesday & Thursday (when in office)
For Your Family & Life:
Parental Leave Benefits
Fertility/Adoption Assistance 
Annual tutoring stipend for your children
 
 
 
FinQuery is an equal opportunity employer to all persons, free from restrictions and prejudice based upon race, color, creed, religion, sex, domestic relationship status, parental status, family status, sexual orientation, national origin, gender identity, age, and disability status. FinQuery maintains a drug-free workplace.