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Channel Success Manager Jobs in California (NOW HIRING)

Cyberhaven

Channel Account Manager

San Francisco, CA · On-site

$175K/yr

Measure and report on the success of regional partners * Help with recruitment, training, and ... of channel sales and management experience in the SaaS space. * Ability to create and present ...

Medimpact

Director, Channel Management

San Diego, CA · On-site

$155 - $287/hr

Because our success is dependent on you; innovative professionals with top notch skills who thrive ... The Director of Channel Management is responsible for influencing and executing pharmacy channel ...

MedImpact

Director, Channel Management

San Diego, CA · On-site

$221K - $287K/yr

Because our success is dependent on you; innovative professionals with top notch skills who thrive ... manager (PBM) headquartered in San Diego, California. Our solutions and services positively ...

MedImpact

Director, Channel Management

San Diego, CA · On-site +1

$221K - $287K/yr

Because our success is dependent on you; innovative professionals with top notch skills who thrive ... manager (PBM) headquartered in San Diego, California. Our solutions and services positively ...

Broadvoice

Regional Channel Manager

Los Angeles, CA · On-site

$163K - $164K/yr

... of business success. Our AI-powered contact center and communications solutions are designed to ... POSITION SUMMARY We're looking for a tenured, relationship-first Channel Manager to grow our ...

Kargo

Channel Manager

San Francisco, CA · On-site +1

$179K - $180K/yr

Establish partner success metrics, track performance, and continuously optimize the ecosystem. Experience * 5+ years experience in channel sales, partnerships or business development, specifically ...

PolyAI

Channel Account Manager (West)

Los Angeles, CA · On-site +1

$220K - $260K/yr

Channel Partner Management: Build and maintain strong relationships with channel partners ... success. Benefits ???? Participation in the company's employee share options plan ???? 100% of ...

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Channel Success Manager information

What is a channel success manager?

A Channel Success Manager is a professional responsible for building and maintaining strong relationships with a company's channel partners, such as resellers, distributors, or affiliates. Their main goal is to ensure these partners are equipped, motivated, and enabled to effectively sell and support the company’s products or services. They often provide training, resources, and strategic guidance to partners, and track performance to identify opportunities for growth. Ultimately, Channel Success Managers help drive revenue through indirect sales channels by ensuring partner satisfaction and success.

How does a channel success manager typically collaborate with partner organizations to achieve shared business goals?

A Channel Success Manager works closely with partner organizations by providing guidance, resources, and ongoing support to ensure mutual success. This often involves regular check-ins, joint planning sessions, and sharing performance metrics to align strategies. Channel Success Managers also facilitate training, resolve conflicts, and help partners navigate internal processes, ensuring both parties are working efficiently toward shared sales and growth objectives. Effective communication and relationship-building are key to creating long-term, productive partnerships.

What is the difference between Channel Success Manager vs Channel Account Manager?

AspectChannel Success ManagerChannel Account Manager
Primary FocusEnsuring partner success and satisfactionManaging and growing partner accounts
ResponsibilitiesOnboarding, training, and support for partnersSales, renewals, and relationship management
Work EnvironmentCollaborative, partner-focusedSales-driven, client relationship-oriented
Required SkillsCustomer success, communication, trainingSales, negotiation, account management

While both roles involve working with partners, the Channel Success Manager primarily focuses on partner satisfaction and success, ensuring they effectively use products or services. The Channel Account Manager emphasizes managing and expanding existing partner accounts through sales and relationship growth. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a channel success manager?

To thrive as a Channel Success Manager, you need strong skills in partner relationship management, sales strategy, and a solid understanding of channel ecosystems, typically backed by a degree in business or a related field. Familiarity with CRM systems (like Salesforce), partner portals, and certifications such as Certified Channel Sales Professional (CCSP) are often advantageous. Exceptional communication, negotiation, and problem-solving abilities help build trust and drive results with channel partners. These competencies are crucial for maximizing partner performance, ensuring revenue growth, and maintaining competitive advantage through successful channel collaborations.
What cities in California are hiring for Channel Success Manager jobs? Cities in California with the most Channel Success Manager job openings:
Channel Success Manager jobs near you

Channel Account Manager

Cyberhaven

San Francisco, CA • On-site

$175K/yr

Full-time

Posted 18 days ago

Job description

About the Role
Our Channel team is growing and seeking a Channel Account Manager for the West Region. You will develop and execute the channel strategy with existing and new partners, manage the Western Region, and work closely with National Partners. You should have experience in channel business growth and region management. Responsibilities include enabling partners, driving joint marketing to increase brand awareness and product adoption, and handling inbound and outbound sales requests for all partners.
What You'll Do
  • Evangelize, enable and develop go-to-market strategies with the channel community
  • Manage a portfolio of high performing channel partners to achieve partnership goals including sales objectives and marketing activities
  • Serve as the SME for all partner related activity within your sales regions
  • Be a trusted advisor and business partner to the Cyberhaven sales team
  • Develop best practices to engage with channel partners, escalate issues and set clear expectations with partners on working with Cyberhaven
  • Develop partner specific account plans to include annual & quarterly goals, marketing support, requirements, etc.
  • Adhere to and support various program guidelines, rules, and measures
  • Measure and report on the success of regional partners
  • Help with recruitment, training, and on-boarding of new partners
  • Measured on: DR goals, Pipeline goals

Who You Are
  • Over 5 years of industry experience in channel partnerships, sales, marketing, and business development, including more than 5 years of channel sales and management experience in the SaaS space.
  • Ability to create and present business plans, track and articulate program progress, develop and document program guidelines for distribution throughout the organization (all levels) and for external use
  • Working knowledge of security and SaaS solutions
  • Ability to travel up to 50%

Joining Cyberhaven is a chance to revolutionize data security. Traditional tools fall short, but we've reimagined protection with AI-enabled data lineage that analyzes billions of workflows to understand data, detect risk, and stop threats. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, alongside experts driven to help customers protect their most valuable information.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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