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Channel Operator Jobs (NOW HIRING)

Cyera

Senior Manager, Channel Operations

New York, NY · On-site +1

$160K - $200K/yr

Channel Strategy & Operating Model * Partner closely with Channel & Alliances leadership to design and evolve the Channel operating model , with a strong focus on scaling success with Cyera's top ...

Palo Alto Networks

Channel Business Manager

Reston, VA · On-site

$225K - $309K/yr

Strong understanding of channel operating models and partner ecosystems * Knowledge of sales, marketing, and solution development strategies * Proven ability to think strategically and execute ...

Native

Head of Channel

S. channel program from the ground up. You'll own partner strategy end to end - segmenting the ... Comfort operating as a player-coach / individual contributor - happy to recruit a partner on Monday ...

MedImpact

Director, Channel Management

San Diego, CA

$221K - $287K/yr

Operating as a strategic individual contributor and people leader, the Director partners closely ... Channel Strategy & Optimization * Support the development and execution of the PBM's channel ...

MedImpact

Director, Channel Management

San Diego, CA · On-site +1

$221K - $287K/yr

Operating as a strategic individual contributor and people leader, the Director partners closely ... Channel Strategy & Optimization * Support the development and execution of the PBM's channel ...

Yum! Brands

Director, Channel Strategy

Plano, TX · On-site

Operating in more than 100 countries with nearly 20,000 restaurants, Pizza Hut sits at the ... As Director, Channel Strategy, you will help shape how those channels work together to create ...

Pizza Hut

Director, Channel Strategy

Plano, TX · On-site

Operating in more than 100 countries with nearly 20,000 restaurants, Pizza Hut sits at the ... As Director, Channel Strategy, you will help shape how those channels work together to create ...

Yum

Director, Channel Strategy

Plano, TX · On-site

Operating in more than 100 countries with nearly 20,000 restaurants, Pizza Hut sits at the ... As Director, Channel Strategy, you will help shape how those channels work together to create ...

Yum Brands

Director, Channel Strategy

Plano, TX · On-site

Operating in more than 100 countries with nearly 20,000 restaurants, Pizza Hut sits at the ... As Director, Channel Strategy, you will help shape how those channels work together to create ...

James Hardie

Channel Manager - New Hampshire

Boston, MA · On-site

$159K - $160K/yr

S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities ... The Channel Manager serves as the primary business consultant and strategic partner to assigned ...

James Hardie

Channel Manager - New Hampshire

Boston, MA · On-site

$159K - $160K/yr

S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities ... The Channel Manager serves as the primary business consultant and strategic partner to assigned ...

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All JobsChannel Operator Jobs

Channel Operator information

See salary details

$48K

$68.7K

$91.5K

How much do channel operator jobs pay per year?

As of Aug 4, 2026, the average yearly pay for channel operator in the United States is $68,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a channel operator, and why are they important?

To thrive as a Channel Operator, you need strong organizational skills, attention to detail, and a solid understanding of channel management principles, typically supported by experience in sales or distribution operations. Familiarity with channel management software, CRM systems, and data analysis tools is often required, along with certifications in sales or channel management being advantageous. Excellent communication, problem-solving abilities, and relationship-building skills help you stand out in coordinating with partners and resolving issues swiftly. These skills ensure efficient channel operations, foster productive partnerships, and drive overall business growth.

How does a channel operator typically collaborate with sales and marketing teams to maximize channel performance?

Channel Operators play a vital role in bridging communication between internal sales teams, marketing departments, and external channel partners. They coordinate joint promotions, ensure marketing materials are properly distributed, and help align channel strategies with broader business objectives. Regular meetings, performance reviews, and shared reporting tools are common methods of collaboration. This teamwork helps identify opportunities, address challenges quickly, and drive channel sales growth.

What is the difference between Channel Operator vs Customer Service Representative?

AspectChannel OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical skills often preferredHigh school diploma or equivalent; communication skills essential
Work EnvironmentTelecommunications or media companies, call centersRetail, call centers, service desks
Employer & Industry UsageTelecom, media, broadcasting industriesRetail, customer support, service industries

Channel Operators and Customer Service Representatives both handle communication tasks, but Channel Operators focus on managing communication channels like broadcasting or telecom systems, while Customer Service Representatives assist customers directly. The roles share similar credentials and work environments, especially in call centers and service industries, but differ in their specific functions and industry focus.

What is a channel operator?

Channel operators, often referred to as 'chanops', are individuals responsible for managing and moderating channels on platforms like IRC (Internet Relay Chat) or Discord. Their duties include maintaining order, enforcing rules, handling disputes, and sometimes configuring channel settings. They have special privileges such as kicking or banning users and setting channel topics. Channel operators play a crucial role in fostering a positive community environment and ensuring smooth communication within the channel.
More about Channel Operator jobs
What job categories do people searching Channel Operator jobs look for? The top searched job categories for Channel Operator jobs are:
Channel Operator jobs near you
Infographic showing various Channel Operator job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 11% Part Time, 6% Contract, and 11% Nights. Highlights an 100% In-person job distribution, with an average salary of $68,714 per year, or $33 per hour.

Senior Manager, Channel Operations

Cyera

New York, NY • On-site, Remote

$160K - $200K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 23 days ago

Job description

Description
WHO WE ARE
Come join the company at the center of how the world adopts AI securely. Cyera's mission is to give enterprises the confidence to embrace AI safely - deciding exactly what it can see and do as it reaches deeper into the business. We started by solving the hardest problem in data security: finding and securing data faster and more precisely than anyone thought possible. That foundation is now the essential AI trust infrastructure for the Fortune 1000. We're hiring mission-driven talent to put those leaders at the center of our story.
THE OPPORTUNITY
As Senior Manager, Channel Operations, you will be the strategic owner of Channel Operations at Cyera. You'll partner with senior Channel leadership to design scalable processes, define success metrics, and build the operational rigor required to grow partner-sourced and partner-influenced revenue-starting with North America and laying the groundwork for future global scale.
This is a high impactful role, ideal for someone who thrives in ambiguity, enjoys building from first principles, and has prior experience supporting senior Channel leaders in high-growth SaaS environments. You'll manage two Channel Ops ICs who will support execution, while you focus on strategy, structure, and scale.
RESPONSIBILITIES:
Channel Strategy & Operating Model
  • Partner closely with Channel & Alliances leadership to design and evolve the Channel operating model, with a strong focus on scaling success with Cyera's top strategic partners.
  • Establish clear operational frameworks for how Cyera works with GSIs, Resellers & VARs, Technology Alliances, and CSP partners, aligned to our ICP (G2K and Enterprise).
  • Help define and operationalize the channel operating cadence (QBR inputs, metric reviews, planning cycles, and run-the-business insights).

Metrics, KPIs & Insights
  • Define, monitor, and continuously improve KPIs that measure channel effectiveness and growth, including:
  • Partner-sourced and partner-influenced pipeline and closed-won revenue
  • Deal registration quality, velocity, and conversion
  • Partner activation and engagement
  • Program participation and enablement signals
  • Build executive-ready dashboards and reporting that translate partner activity into actionable insights and clear investment decisions.

Process Ownership & Scale
  • Own and evolve core Channel Ops processes, including:
  • Deal registration lifecycle and governance
  • Partner program operations and enforcement
  • Incentive and SPIFF tracking and readiness
  • Partner enablement and certification tracking
  • Ensure processes are scalable, documented, and built for growth, not one-off execution.

Systems & Tooling
  • Serve as the business owner for Channel Operations workflows in Salesforce (strong understanding required; admin support available).
  • Partner with RevOps Systems and leadership to evaluate, recommend, and scale additional tooling where appropriate (e.g., PRM solutions, analytics tools, marketplace tooling).
  • Support and operationalize cloud marketplace motions (e.g., AWS Marketplace) as part of broader channel workflows and reporting.

Leadership & Collaboration
  • Manage and mentor one Channel Ops IC, providing direction, prioritization, and development.
  • Act as a trusted partner to Channel leadership, Sales, Finance, Marketing, and Enablement to ensure alignment and execution.
  • Bring structure, clarity, and momentum to a rapidly evolving Channel organization.

Requirements
REQUIRED QUALIFICATIONS:
  • Experience: 5+ years in Channel Operations, Partner Operations, or GTM Operations supporting partner-led growth in a SaaS environment (cybersecurity strongly preferred).
  • Strategic Operator: Proven ability to build and scale processes in ambiguous, fast-growing organizations; comfortable being both a thought partner and a builder.
  • Channel Fluency: Experience supporting complex partner ecosystems including GSIs, Resellers/VARs, Technology Alliances, and CSPs.
  • Systems & Data Strength: Strong Salesforce expertise with the ability to design reporting, dashboards, and workflows that leadership trusts and uses.
  • Leadership Mindset: Experience managing or mentoring others and operating as a senior partner to Channel leadership.
  • Bias for Scale: You naturally think in terms of repeatability, leverage, and long-term growth rather than short-term fixes.

COMPENSATION INFORMATION:
Compensation Range: $160,000-$200,000.
This compensation range represents Cyera's good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera's sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee's work experience, skills, and qualifications for the role, as well as the needs of Cyera's business and other operational considerations.
Final compensation will vary based on seniority and relevance of experience, location, and position requirements.
This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.
BENEFITS - Why Cyera?
  • Ability to work remotely, with office setup reimbursement
  • Competitive salary
  • Unlimited PTO
  • Paid holidays and sick time
  • Health, vision, and dental insurance
  • Life, short and long-term disability insurance

Apply