Change Management Manager Jobs in Quebec (NOW HIRING)

Position:Project Manager/ Change Manager

Location:Montreal, Canada

About Us

The Maples Group is a global leader in financial services, trusted by many of the world's largest hedge fund managers, private equity firms, and international corporations. Our side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivalled learning and career opportunities to our 2,500 colleagues worldwide.

What'sit like to work here?

Weare drivento excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.

The Opportunity

We are lookingfor an accomplished Change Manager to join our teamas part of our financial services businessin Montreal.

As a key member of the Programme Management Office, the Change Manager is involved with the execution of global initiatives to drive operational efficiencies, enable business growth, mitigate operational risks and provide new sources of competitive advantage for our fund and fiduciary businesses. The Change Manager effectively coordinates project teams and collaborates with stakeholders to solve challenges. This role focuses on people and organizational impacts and applies change management concepts to ensure project success.

Consistently recognised as one of Montreal's Top Employers, the Maples Group established our operations in the central downtown area in 2009. Our Montreal office exemplifies our culturally rich and entrepreneurial organisation, with over 300 colleagues from 50 countries collaborating to deliver best-in-class solutions to clients worldwide.

Your primary responsibilities include:

Change Management:

• Collaborates with the Senior Vice President - Change Management to develop change management strategies that will drive successful outcome of projects under their remit.
• Executes and measures the change management strategies, obtains insights on risks and impacts and communicates those insights clearly and succinctly.
• Stakeholder Management - Establishes good relationships and communication with project stakeholders to ensure alignment of expectations.

• Impact Assessment - Anticipates and identifies people and organizational impacts of projects and works with the relevant stakeholders to manage these impacts and ensure cohesive tactical execution and delivery on project requirements.
• Partner with Project Managers, Business Leaders, and Executive Sponsors to assess change impacts, develop tailored change plans, manage stakeholder engagement and mitigate organizational risks throughout the project lifecycle.
• Design and implement integrated change plans, including communications, training, change networks, readiness assessments resistance management, and reinforcement activities, to enable sustainable business transformation.
• Training Material - Assists with the development of training and end-user support materials, including classroom materials, online support materials, job aids, and quick reference guides.
• Communication - Drafts project-related communications for various audiences within the organization.
• Apply and continuously improve the change management standards, methodologies, governance, tools and reporting to ensure consistent, scalable, and measurable delivery of change across the project portfolio.
• Monitor organizational readiness and adoption using defined KPI's, provide insights and recommendations to leadership and proactively identify opportunities to strengthen change capability.

• Supporting a network of change agents by providing them with the knowledge and tools required to bring about change within their teams
• Working with Project Managers to integrate change management activities into project plans throughout the full lifecycle of the global operational projects, ensuring change management activities are effectively delivered upon
• Supporting and engaging senior leaders in helping them fulfill the roles of change sponsors and change leaders

Desirable

Project Management:

• Persuasively articulates project proposals in concert with business stakeholders.
• Drives the definition of project plans and the execution of activities under their remit.
• Tactical Management and Status Tracking - Management of activities / action items necessary to achieve project milestones and provision of regular updates on project status.
• Issue Management - Anticipates or surfaces potential issues, tracks and prioritizes items, and drives problem resolution.
• Process Analysis- Mapping current state processes, performing a gap analysis, and defining an improved future state. As applicable, also assisting with system requirements definition, implementation and rollout.

What You Bring

In addition to a commitment to delivering superior candidate and stakeholder experiences:

• 5 + years of demonstrated experience working on large-scale technology or business transformation change efforts, preferably in the professional or corporate services sectors or as a change consultant
• A Bachelors or Masters degree or professional qualification in a business discipline (or equivalent work experience)
• Experience in working within a complex matrix organization, particularly one that operates in multiple countries / jurisdiction.
• Experience in working with international, virtual, multi-cultural, multi-disciplined, and high-performance working teams.
• Strong end-user engagement skills, including experience persuasively articulating project and change proposals, socialising ideas and influencing end-users to drive adoption
• Experience and knowledge of change management principles, methodologies and tools
• Exceptional communication skills - both written and verbal. The ability to quickly develop impactful written content to convey ideas to senior stakeholders and assemble structured and succinct slide decks (strong proficiency with PowerPoint required);
• Effective organisation and time management skills with the ability to work under pressure
• Comfort working in an agile environment where work products are shared frequently with project sponsors for feedback and iteration
• Superior analytical and problem-resolution skills - ability to gather and analyse relevant data, formulate and evaluate alternatives and recommend solutions;
• Excellent interpersonal skills;
• Sound business judgment; and
• Detail-orientation (an obsession with timeliness and precision is an asset).

Benefits & Rewards

The most enduring professional relationships are reciprocal relationships.The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

• Comprehensive health coverage (medical, dental and optical)
• Competitive vacation packages
• Educational assistance and professional development programmes
• Savings or pension plan
• Life insurance
• Travel insurance
• Global mental wellness programme
• Sports clubs and social events

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.

"Please note that it is the Maples Group standard policy to undertake various background screening checks on all applicants to whom a conditional job offer is made. Except for roles based in the Republic of Ireland, the background checks will include criminal records checks when a conditional job offer is made. If you have a criminal record, it does not mean that your job offer will be automatically withdrawn. The Maples Group will make all job offer decisions on a case-by-case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with us before a decision is made. Further details will be provided at the time any conditional job offer is made."

Poste: Gestionnaire de projet

Emplacement: Montreal, Canada

A propos de nous

Le Groupe Maples est un leader mondial des services financiers auquel font confiance bon nombre de gestionnaires de fonds de couverture, de societes de capital-investissement et d'entreprises internationales parmi les plus importants au monde. Nos equipes financieres et juridiques, qui travaillent cote a cote, fournissent constamment des services primes a une clientele mondiale, offrant ainsi des possibilites d'apprentissage et de carriere inegalees a nos 2500collegues dans le monde.

Comment est-ce de travailler ici?

Nous sommes determines a exceller et la collaboration est la cle de notre reussite constante. Nous pouvons aller plus loin pour nos clients parce que nous allons aussi plus loin les uns pour les autres. Notre culture inclusive cree un environnement ou les gens peuvent etre eux-memes au travail, tout en donnant le meilleur d'eux-memes. Quel que soit votre lieu de travail au sein du Groupe Maples, vous ferez partie d'une equipe mondiale.

Le poste

Nous recherchons un gestionnaire de projet accompli pour se joindre a notre equipe des operations au sein de notre activite de services financiers a Montreal.

En tant que membre cle du bureau de gestion de programme, le gestionnaire de projet participe a la mise en uvre d'initiatives mondiales qui favorisent l'efficacite operationnelle et permettent la croissance des activites, attenuent les risques operationnels et procurent de nouvelles sources d'avantage concurrentiel a nos fonds et a nos activites fiduciaires. Le gestionnaire de projet coordonne efficacement les equipes de projet et collabore avec les intervenants pour resoudre les difficultes. Il se concentre egalement sur l'incidence des projets sur les gens et l'organisation et applique des concepts de gestion du changement pour assurer la reussite du projet.

Constamment reconnu comme l'un des meilleurs employeurs de Montreal, le Groupe Maples a etabli ses activites dans le centre-ville en 2009. Notre bureau de Montreal illustre bien la richesse culturelle et l'esprit d'entreprise de notre organisation, avec plus de 300collegues de 50pays qui collaborent pour fournir des solutions de premier ordre a des clients du monde entier.

Vos principales responsabilites comprennent :

Gestion de projet:

• Formuler de maniere convaincante les propositions de projets de concert avec les intervenants commerciaux.
• Orienter la definition des plans de projets et l'execution des activites qui relevent de sa responsabilite.
• Rediger des chartes de projet pour de nouveaux volets de travail, comprenant les objectifs, les produits livrables, les risques, les hypotheses, les besoins en ressources et un plan de travail, a des fins d'examen par les responsables de projet.
• Gestion tactique et suivi d'etat - Gerer les activites et les mesures a prendre necessaires pour realiser les etapes du projet et fournir des mises a jour regulieres sur l'etat d'avancement du projet.
• Gestion des problemes - Anticiper ou surmonter les problemes potentiels, suivre et classer par ordre de priorite les elements, et faciliter la resolution des problemes.
• Gestion des intervenants - Etablir de bonnes relations avec les intervenants des projets et communiquer avec eux afin de garantir l'harmonisation des attentes.
• Analyse et reingenierie des processus - Recenser l'etat actuel des processus, analyser les ecarts et definir l'etat futur ameliore. Le cas echeant, participer egalement a la definition, a la mise en uvre et au deploiement des exigences du systeme.
• Gestion des connaissances. Tenir un depot de documents de projet et transmettre les connaissances aux gestionnaires de l'entreprise a la fin du projet.

Gestion du changement:

• Collaborer avec le vice-president, Gestion du changement pour elaborer des strategies de gestion du changement qui permettront de mener a bien les projets relevant de sa competence.
• Mettre en uvre des strategies de gestion du changement, obtenir de l'information sur les risques et les impacts et communiquer cette information de maniere claire et succincte.
• Evaluation de l'incidence - Anticiper et determiner l'incidence des projets sur les gens et l'organisation et collaborer avec les intervenants concernes pour gerer cette incidence et assurer une execution tactique coherente et le respect des exigences du projet.
• Documents de formation - Participer a l'elaboration de la formation et du materiel destines aux utilisateurs finaux, y compris les outils pedagogiques, le materiel de soutien en ligne, les aide-memoire et les guides de reference rapides.
• Communication - Rediger les communications relatives aux projets pour divers publics au sein de l'organisation.

Votre contribution

Outre un engagement a offrir une experience superieure aux candidats et aux parties prenantes:

• Au moins troisans d'experience dans un cabinet de conseil en gestion (de preference un des QuatreGrands ou MBB). L'experience pertinente comprendra l'analyse et la reingenierie des processus/l'amelioration des processus, la strategie d'entreprise, les gens et le changement, la gestion du changement ou les projets de developpement organisationnel;
• un diplome de premier cycle ou d'etudes superieures en commerce ou en genie industriel est souhaitable;
• excellentes capacites d'analyse et de resolution de problemes - capacite de recueillir et d'analyser les donnees necessaires, de formuler et d'evaluer des solutions de rechange et de recommander des solutions;
• solides competences en matiere de presentation, et la capacite a assembler rapidement des series de diapositives structurees et succinctes (forte maitrise de PowerPoint requise);
• forte ethique de travail et sentiment d'appartenance;
• excellentes competences en matiere de gestion du temps, y compris la capacite a classer les taches par ordre de priorite et a optimiser l'efficacite;
• solide esprit d'equipe et de l'entregent;