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Change Enablement Jobs (NOW HIRING)

Assess partner readiness and, as needed, host or facilitate workshops and working sessions aligned to key initiatives and enhancements prioritized by Change Enablement & Execution (CEE). * Present at ...

Assess partner readiness and, as needed, host or facilitate workshops and working sessions aligned to key initiatives and enhancements prioritized by Change Enablement & Execution (CEE). * Present at ...

Sounds knowledge in IT Change Enablement, Release and Deployment Management practices * Strong understanding of change management principles and best practices. * Proven experience in configuration ...

Influence & Change Enablement * Cross-Functional Collaboration * Data-Informed Decision Making The Value You Deliver * Own and govern core Learning Team operational processes and enablement standards

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Change Enablement information

What are the key skills and qualifications needed to thrive in Change Enablement, and why are they important?

To thrive in Change Enablement, you need strong project management skills, analytical thinking, and a background in business or organizational development. Familiarity with change management frameworks like ADKAR or Prosci, and experience using project management tools such as Jira or ServiceNow, are typically required. Excellent communication, stakeholder management, and the ability to influence others are crucial soft skills in this field. These competencies enable effective navigation of organizational change, minimizing resistance and ensuring successful adoption of new processes or systems.

How does a Change Enablement professional typically collaborate with other departments during organizational transitions?

Change Enablement professionals work closely with a variety of departments, such as IT, HR, operations, and executive leadership, to ensure a smooth transition during organizational changes. They often facilitate cross-functional meetings, gather feedback, and tailor communication strategies to address the needs of different teams. This role requires strong interpersonal skills, as building trust and fostering buy-in across departments is essential for successful change adoption. Collaboration is ongoing, from planning and implementation to post-change support, making relationship-building a key aspect of the job.

What is Change Enablement?

Change Enablement is a structured approach to managing changes within an organization to ensure successful adoption and minimize resistance. It involves preparing, supporting, and equipping individuals and teams to embrace new processes, technologies, or organizational shifts. Change Enablement professionals use strategies like communication, training, and stakeholder engagement to drive smooth transitions and achieve desired business outcomes.

What is the difference between Change Enablement vs Change Management?

AspectChange EnablementChange Management
FocusSupporting organizational change through tools, training, and communicationManaging the process of change to minimize resistance and ensure adoption
CredentialsOften includes certifications like Prosci or ACMPSimilar certifications, with emphasis on project management frameworks
Work EnvironmentCollaborates across teams to facilitate change initiativesTypically part of project teams managing change processes
Industry UsageCommon in IT, HR, and organizational developmentWidely used in project-driven industries like IT and business transformation

While both roles focus on managing change within organizations, Change Enablement emphasizes supporting and enabling employees through tools and communication, whereas Change Management concentrates on planning and executing change processes to ensure smooth adoption. Understanding these differences helps organizations select the right approach for their change initiatives.

More about Change Enablement jobs
Infographic showing various Change Enablement job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 40% In-person, 20% Hybrid, and 40% Remote job distribution.

Sales Enablement and Change Management Lead

First Horizon Bank

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago


First Horizon Bank rating

8.3

Company rating: 8.3 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

33rd of 141 rated banks


Job description

Location: On site at location listed in job posting

SUMMARY 

We are seeking a dynamic and experienced individual to join First Horizon as the Sales Enablement and Change Management Lead. The Sales Enablement and Change Management Lead will directly report to the SVP, Head of Banking Quality and Productivity. This role is pivotal in driving transformative change across multiple lines of business and focusing on enhancing sales processes and practices. The ideal candidate will possess a deep understanding of banking operations, sales performance management, change management, internal communication needs, business transformation initiatives, and Client Relationship Management (CRM) implementation/modernization. This leader will be responsible for leading change management efforts for CRM modernization, quality improvement initiatives, sales tools and training rollout, and driving adoption and consistency of common sales practices across the lines of business and footprint. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES 

Change Management Responsibilities: 

  • Manage the enterprise Change Management calendar; provide visibility to overlapping frontline associate impacts and upcoming high-impact changes; balance volume and timing to minimize change overload.  
  • Lead change management for enterprise-scale Financial Services Cloud transformation across multiple lines of business. 
  • Partner with stakeholders across the bank to drive adoption of sales tools, including a modernized CRM, for bankers and associates in all lines of business. 
  • Coordinate UAT with Product/Technology and line-of-business SMEs; define acceptance criteria and test coverage.  
  • Champion and support program communications, change activities, the Change Champion program, and knowledge management/training. 
  • Partner on development and deployment of a communications strategy aligned to the change plan.  
  • Package enablement kits for each release (playbooks, quick-start guides, FAQs, scenarios, videos). 
  • Own go-live readiness: manage cutover plan and readiness checklist.  
  • Orchestrate hypercare post-release (office hours, known issue update, sentiment check, rapid feedback intake). 
  • Stand up adoption dashboards; track usage, report progress to senior leadership. 
  • Maintain the Change Enablement internal site with resources and best practices for enterprise change experts. 

 Sales Enablement Responsibilities:  

  • Responsible for driving consistency in adoption of the sales process and sales tools to drive sales effectiveness and efficiency. 
  • Partner with Regional and Line of Business Leaders on the annual sales goals setting process. 
  • Ensures that the sales team is equipped with the necessary resources and skills to achieve sales targets and business objectives. 
  • Partner with finance on sales reporting enhancements to enable leaders with key insights to coach and drive sales results.  

QUALIFICATIONS & SKILLS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 

Education: Bachelor’s degree in Business Administration or related field; MBA preferred, PMP considered an asset 

Experience: 

  • 5-10 years of experience leading major change management initiatives, with technology change experience 
  • Financial services experience strongly preferred

Skills:  

  • Self-starter with a bias for action; anticipates needs and drives strategy through execution with minimal oversight. 
  • Strong understanding of sales processes and methodologies. 
  • Excellent communication, presentation and training skills. 
  • Effective execution skills to ensure the successful delivery/implementation of the change management strategy. 
  • Demonstrated experience implementing change management initiatives and making an impact in cross-functional groups, through influence and change principles. 
  • Experience in sales performance change management is preferred. 
  • Proficiency in sales tools and Salesforce CRM software a plus. 
  • Analytics and strategic thinking abilities. 
  • Ability to work collaboratively across departments. 
  • Problem-solving and decision-making skills . 
  • An ability to manage competing priorities across multiple projects, while meeting deadlines and producing quality deliverables. 

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.   

Benefit Highlights 

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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