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Cfpb Jobs (NOW HIRING)

Current

QA Lead, Risk Operations

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

This role is ideal for someone with direct QA experience in a disputes, fraud, or risk environment in consumer fintech or financial services, who is fluent in Reg E, Reg Z, and CFPB requirements at ...

Current

QA Lead, Risk Operations

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

This role is ideal for someone with direct QA experience in a disputes, fraud, or risk environment in consumer fintech or financial services, who is fluent in Reg E, Reg Z, and CFPB requirements at ...

Corporate Tools

Collections Specialist

Salt Lake City, UT · On-site

$40K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Stay compliant with FDCPA, CFPB, and internal policies. * Document interactions, commitments, and account activity accurately and consistently. * Work high-volume accounts using dialers and ...

Guaranteed Rate Affinity

Mortgage Loan Officer

New York, NY · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct all operations in accordance with the CFPB, GRA policies, and local/federal regulations. Set proper expectations and provide timely status updates to borrowers and referral partners. Minimum ...

Guaranteed Rate Affinity

Mortgage Loan Officer

Long Beach, NY · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct all operations in accordance with the CFPB, GRA policies, and local/federal regulations. Set proper expectations and provide timely status updates to borrowers and referral partners. Minimum ...

Guaranteed Rate Affinity

Mortgage Loan Officer

Yonkers, NY · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct all operations in accordance with the CFPB, GRA policies, and local/federal regulations. Set proper expectations and provide timely status updates to borrowers and referral partners. Minimum ...

Guaranteed Rate Affinity

Mortgage Loan Officer

White Plains, NY · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct all operations in accordance with the CFPB, GRA policies, and local/federal regulations. Set proper expectations and provide timely status updates to borrowers and referral partners. Minimum ...

Guaranteed Rate Affinity

Mortgage Loan Officer

Hempstead, NY · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct all operations in accordance with the CFPB, GRA policies, and local/federal regulations. Set proper expectations and provide timely status updates to borrowers and referral partners. Minimum ...

Guaranteed Rate Affinity

Mortgage Loan Officer

New York, NY · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct all operations in accordance with the CFPB, GRA policies, and local/federal regulations. Set proper expectations and provide timely status updates to borrowers and referral partners. Minimum ...

Guaranteed Rate Affinity

Mortgage Loan Officer

New Rochelle, NY · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct all operations in accordance with the CFPB, GRA policies, and local/federal regulations. Set proper expectations and provide timely status updates to borrowers and referral partners. Minimum ...

Guaranteed Rate Affinity

Mortgage Loan Officer

New York, NY

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct all operations in accordance with the CFPB, GRA policies, and local/federal regulations. Set proper expectations and provide timely status updates to borrowers and referral partners. Minimum ...

Guaranteed Rate Affinity

Mortgage Loan Officer

Huntington, NY · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct all operations in accordance with the CFPB, GRA policies, and local/federal regulations. Set proper expectations and provide timely status updates to borrowers and referral partners. Minimum ...

Guaranteed Rate Affinity

Mortgage Loan Officer

Islip, NY

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct all operations in accordance with the CFPB, GRA policies, and local/federal regulations. Set proper expectations and provide timely status updates to borrowers and referral partners. Minimum ...

Guaranteed Rate Affinity

Mortgage Loan Officer

Great Neck, NY

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct all operations in accordance with the CFPB, GRA policies, and local/federal regulations. Set proper expectations and provide timely status updates to borrowers and referral partners. Minimum ...

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Showing results 41-60

All JobsCfpb Jobs

Cfpb information

See salary details

$44.5K

$84.6K

$124K

How much do cfpb jobs pay per year?

As of Aug 16, 2026, the average yearly pay for cfpb in the United States is $84,613.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What is the CFPB?

The Consumer Financial Protection Bureau (CFPB) is a U.S. government agency responsible for protecting consumers in the financial sector. It oversees financial products and services such as mortgages, credit cards, and loans to ensure that consumers are treated fairly by banks, lenders, and other financial institutions. The CFPB enforces federal consumer financial laws, investigates complaints, and provides educational resources to help people make informed financial decisions.

What are some common challenges faced by professionals working at the Consumer Financial Protection Bureau (CFPB)?

Professionals at the CFPB often navigate a complex regulatory environment, balancing consumer advocacy with compliance and enforcement responsibilities. A common challenge is staying updated on evolving financial regulations and interpreting their real-world impact on consumers and financial institutions. Additionally, team members regularly collaborate across legal, policy, and technical departments, which requires strong communication and adaptability. Working at the CFPB provides the opportunity to contribute to impactful public service, but it also demands a commitment to continuous learning and effective teamwork.

What are the key skills and qualifications needed to thrive as a Consumer Financial Protection Bureau (CFPB) analyst?

To thrive as a CFPB Analyst, you need a strong background in economics, finance, data analysis, and regulatory compliance, often supported by a relevant degree. Familiarity with data analysis tools like SAS, Stata, or SQL and understanding of federal financial regulations are commonly required. Critical thinking, attention to detail, and effective communication are essential soft skills for interpreting complex information and collaborating across teams. These skills ensure accurate analysis, informed policy recommendations, and the protection of consumer interests in the financial sector.

What is the difference between Cfpb vs Compliance Analyst?

AspectCfpbCompliance Analyst
Required CredentialsKnowledge of federal regulations, sometimes legal or regulatory backgroundOften requires certifications like CCEP or CRCM, degrees in law, finance, or business
Work EnvironmentGovernment agencies, regulatory bodies, policy developmentFinancial institutions, consulting firms, corporate compliance departments
Employer & Industry UsageFederal government, consumer protection agenciesBanking, finance, insurance sectors
Search & Comparison IntentUnderstanding regulatory roles, compliance responsibilitiesJob requirements, career paths, certifications

The Cfpb (Consumer Financial Protection Bureau) primarily focuses on regulating financial institutions and protecting consumers through policy and enforcement. Compliance Analysts work within organizations to ensure adherence to these regulations, often requiring similar knowledge but with a focus on internal compliance processes. While Cfpb roles are government-centric, Compliance Analysts are employed across financial sectors to implement and monitor compliance programs.

What is the work of CFPB?

A CFPB (Consumer Financial Protection Bureau) employee works to enforce federal consumer financial laws, supervise financial institutions, and promote transparency and fairness in the financial industry. They may analyze data, develop policies, and collaborate with stakeholders to protect consumers from unfair practices.
More about Cfpb jobs

What cities are hiring for Cfpb jobs?

Cities with the most Cfpb job openings:

What states have the most Cfpb jobs?

States with the most job openings for Cfpb jobs include:

What job categories do people searching Cfpb jobs look for?

The top searched job categories for Cfpb jobs are:

Cfpb jobs near you
Infographic showing various Cfpb job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $84,613 per year, or $40.7 per hour.

QA Lead, Risk Operations

Current

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Job description

QA LEAD, RISK OPERATIONS
ABOUT CURRENT
Current is a leading consumer fintech platform transforming financial access for everyday Americans with over five million members. We provide access to financial solutions that seamlessly work together to solve the needs of our members and enable all Americans to build better financial futures. Based in NYC, our results-driven environment drives us to build better products, grow faster and empower everyone on our team to have an impact on our business and mission to improve financial outcomes.
ABOUT THE ROLE
We're looking for a QA Lead, Risk Operations to join our growing Risk Operations team in New York. In this role, you'll execute and enhance the quality assurance program that evaluates how accurately and consistently our Risk Operations team delivers outcomes for members, with disputes as the primary focus and organizational responsibility for QA coverage across the broader Risk Operations function.
You will govern the QA program with our BPO partners, setting standards, reviewing their QA output, and running calibration sessions to validate scoring alignment, while also directly evaluating internal team member performance. You will surface trends, document findings, and bring clear data to Operations, Compliance, and Learning & Development so the right people can act on it.
This role is ideal for someone with direct QA experience in a disputes, fraud, or risk environment in consumer fintech or financial services, who is fluent in Reg E, Reg Z, and CFPB requirements at the agent decision level and is comfortable building toward a QA program that expands in scope as the Risk Operations team grows.
RESPONSIBILITIES
Disputes QA and BPO Governance
  • Execute and continuously enhance the QA framework for disputes operations, including refining the existing scorecard, sampling methodology, and calibration cadence to ensure performance benchmarks reflect current Reg E, Reg Z, and CFPB standards
  • Conduct structured reviews of agent-handled dispute cases across both BPO and internal teams, evaluating decision accuracy, procedural adherence, and regulatory compliance
  • Serve as Current's QA governance owner for outsourced disputes operations; conduct QA of QA reviews, lead calibration sessions with BPO QA leads, and hold partners accountable to performance benchmarks
  • Identify scoring discrepancies and calibration drift in the BPO's QA process; track corrective action commitments and escalate unresolved issues to Operations leadership
  • Maintain and update QA scorecards as product, policy, or regulatory requirements evolve, ensuring scoring criteria remain current and consistently applied across all reviewers

Insights, Reporting and Risk Operations Coverage
  • Analyze QA findings to identify error trends and knowledge gaps; document observations clearly and bring prioritized, data-supported findings to Operations, Compliance, and Risk leadership for action
  • Prepare regular QA performance reporting, including accuracy rates, error trends, and compliance adherence, with Disputes Operations and Risk leadership; partner with the L&D Lead to ensure findings inform training content and coaching priorities
  • Support audits and regulatory reviews by maintaining well-documented QA records and serving as the subject matter expert on QA methodology and outcomes across Risk Operations
  • Own QA coverage for Risk Operations beyond disputes; assess what exists today across non-disputes risk functions, identify gaps, and build toward a consistent QA framework that can scale as those areas mature

ABOUT YOU
  • 4+ years of experience in quality assurance, operations quality, or risk operations, with direct QA experience in a disputes, fraud, or financial risk environment
  • Deep familiarity with consumer financial regulations as they apply to disputes, including Reg E, Reg Z, and CFPB guidelines, and how those requirements translate to agent-level decision standards
  • Proven experience governing QA programs for BPO or outsourced operations, including QA of QA reviews, calibration facilitation, scoring alignment, and vendor-level performance accountability
  • Demonstrated ability to design and maintain QA scorecards, conduct structured calibration sessions, and drive scoring consistency across internal and external teams
  • Strong analytical skills with the ability to identify error patterns, document findings clearly, and present data-supported observations that enable Operations and Compliance leadership to make informed decisions
  • Excellent written and verbal communication skills; comfortable presenting QA findings and trend analysis to Operations, Compliance, and Risk leadership
  • Highly organized and detail-oriented, with the ability to manage a structured QA workload across a high-volume, multi-vendor disputes environment
  • Strong collaborator who works effectively across Operations, Compliance, Learning & Development, and BPO partners without direct authority
  • Comfortable navigating ambiguity and adapting quickly as product, policy, and regulatory requirements evolve

BONUS
  • Experience in consumer fintech, neobanking, or payments, particularly at a high-growth startup
  • Familiarity with customer experience, QA and workforce management platforms such as Zendesk, Assembled, Qualtrics
  • Experience building or scaling QA programs from the ground up in a high-growth or rapidly changing operational environment
  • Exposure to multi-function QA programs covering more than one operational domain

This role has a base salary range of $95,000 - $130,000 Compensation is determined based on experience, skill level, and qualifications, which are assessed during the interview process. Current offers a competitive total rewards package which includes base salary, equity, and comprehensive benefits.
BENEFITS
  • Competitive salary
  • Meaningful equity in the form of stock options
  • 401(k) plan
  • Discretionary performance bonus program
  • Biannual performance reviews
  • Medical, Dental and Vision premiums covered at 100% for you and your dependents
  • Flexible time off and paid holidays
  • Generous parental leave policy
  • Commuter benefits
  • Fitness benefits
  • Healthcare and Dependent care FSA benefit
  • Employee Assistance Programs focused on mental health
  • Healthcare advocacy program for all employees
  • Access to mental health apps
  • Team building activities

Apply