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Certified Insurance Counselor Jobs in Raleigh, NC

NC SECU

Insurance Relationship Specialist

Raleigh, NC · On-site

Certified Insurance Counselor (CIC) designation preferred. Special Position Requirements: * Sitting for prolonged periods * Carrying up to 15 lbs. * Lift up to 15 lbs. * Push/Pull up to 15 lbs.

Summit BHC

Counselor II

Raleigh, NC · On-site

Acts as a liaison with insurance carriers, as requested. * Acts as a liaison between referral ... Licenses/Designations/Certifications * Must have current and valid licensure or certifications a ...

New

Summit BHC

Counselor II

Raleigh, NC · On-site

Acts as a liaison with insurance carriers, as requested. * Acts as a liaison between referral ... LICENSES/DESIGNATIONS/CERTIFICATIONS: * Must have current and valid licensure or certifications a ...

New

Summit BHC

Counselor II

Raleigh, NC · On-site

Acts as a liaison with insurance carriers, as requested. * Acts as a liaison between referral ... LICENSES/DESIGNATIONS/CERTIFICATIONS: * Must have current and valid licensure or certifications a ...

New

Summit BHC

Counselor I

Raleigh, NC · On-site

Acts as a liaison with insurance carriers, as requested. * Provides case management duties for ... LICENSES/DESIGNATIONS/CERTIFICATIONS: * Must have current and valid licensure or certification as a ...

New

Summit BHC

Counselor I

Raleigh, NC · On-site

Acts as a liaison with insurance carriers, as requested. * Provides case management duties for ... LICENSES/DESIGNATIONS/CERTIFICATIONS: * Must have current and valid licensure or certification as a ...

New

SouthLight Healthcare

SAIOP Counselor - FT Days

Raleigh, NC · On-site

$26.44 - $30/hr

We also provide company paid life insurance, short- and long-term disability, in house and paid ... Certifications * Min Master's degree in a Human Services field * Fully or provisionally licensed ...

New Season

Substance Abuse Counselor

Durham, NC · On-site

$21.25 - $28.50/hr

Life Insurance * Short/Long Term Disability * 401k with up to 3% matching * Reimbursement for ... Education/Licensure/Certification: Refer to state-specific requirements for this position below.

NCSU

Embedded Counselor - Scholars

Raleigh, NC

Life Insurance * Accident Plan * Paid Time Off and Other Leave Programs * 12 Holidays Each Year ... Ability to provide clinical supervision Required License(s) or Certification(s) * Must meet all ...

Duke University

Financial Care Counselor - DRH ED

Durham, NC · On-site

$18.25 - $24/hr

Ensure all insurance requirements are met prior to patients' arrival and inform patients of their ... Obtain all Prior Authorization Certification and/or authorizations as appropriate. * Facilitate ...

Duke Health

Financial Care Counselor - DRH ED

Durham, NC · On-site

$18.25 - $24/hr

Ensure all insurance requirements are met prior to patients' arrival and inform patients of their ... Obtain all Prior Authorization Certification and/or authorizations as appropriate. * Facilitate ...

Duke University

Financial Care Counselor - DRH ED

Durham, NC · On-site

$18.25 - $24/hr

Ensure all insurance requirements are met prior to patients' arrival and inform patients of their ... Obtain all Prior Authorization Certification and/or authorizations as appropriate. * Facilitate ...

Duke Health

Financial Care Counselor - DUH ED

Durham, NC · On-site

$18.25 - $24/hr

Ensure all insurance requirements are met prior to patients' arrival and inform patients of their ... Obtain all Prior Authorization Certification and/or authorizations as appropriate. * Facilitate ...

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Certified Insurance Counselor information

See Raleigh, NC salary details

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$33

How much do certified insurance counselor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for certified insurance counselor in Raleigh, NC is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.48 per hour, depending on experience, location, and employer.

What is a Certified Insurance Counselor?

A Certified Insurance Counselor (CIC) is a professional designation for insurance agents and brokers who have completed specialized training and passed rigorous examinations in various areas of insurance and risk management. The CIC program is administered by The National Alliance for Insurance Education & Research and covers topics such as commercial casualty, commercial property, personal lines, life and health, and agency management. Earning the CIC designation demonstrates advanced knowledge, professionalism, and a commitment to continuing education in the insurance industry.

How does a Certified Insurance Counselor typically collaborate with clients and other professionals within an agency?

Certified Insurance Counselors often serve as a bridge between clients and the insurance agency, working closely with clients to assess their insurance needs and recommend suitable coverage options. They collaborate regularly with underwriters, claims adjusters, and sales agents to ensure policies are tailored and serviced effectively. This role frequently involves client meetings, policy reviews, and internal strategy sessions to address complex risk scenarios, requiring strong communication and teamwork skills. Building long-term relationships with both clients and colleagues is key to success and professional growth in this field.

What are the key skills and qualifications needed to thrive as a Certified Insurance Counselor, and why are they important?

To thrive as a Certified Insurance Counselor, you need in-depth knowledge of insurance products, risk management principles, and compliance regulations, typically backed by the CIC designation and relevant insurance licenses. Familiarity with agency management systems, quoting software, and CRM tools is commonly required. Strong interpersonal skills, analytical thinking, and attention to detail help build client trust and ensure accurate policy recommendations. These skills and qualifications are crucial for providing expert advice, maintaining regulatory compliance, and fostering long-term client relationships in a competitive industry.

What is the difference between Certified Insurance Counselor vs Insurance Agent?

AspectCertified Insurance CounselorInsurance Agent
CredentialsRequires certification through coursework and exams from the CIC programRequires licensing, varies by state, no specific certification needed
Work EnvironmentTypically works for insurance agencies or brokerages, providing expert adviceWorks independently or for agencies, selling insurance policies
Industry UsageRecognized as a professional credential for insurance advisorsLicensed to sell insurance products, often with less emphasis on advanced credentials

The Certified Insurance Counselor (CIC) is a professional designation indicating advanced knowledge and expertise in insurance, often leading to advisory roles. Insurance Agents are licensed professionals who sell insurance policies. While agents focus on sales, CICs emphasize consulting and risk management. Both roles are vital in the insurance industry, but the CIC credential highlights specialized knowledge beyond basic licensing.

What are popular job titles related to Certified Insurance Counselor jobs in Raleigh, NC?

For Certified Insurance Counselor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Certified Insurance Counselor jobs in Raleigh, NC look for?

The top searched job categories for Certified Insurance Counselor jobs in Raleigh, NC are:

Certified Insurance Counselor jobs near you
Infographic showing various Certified Insurance Counselor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,153 per year, or $20.7 per hour.

Insurance Relationship Specialist

Raleigh, NC • On-site

NC SECU
See more jobs at NC SECUexternal

Full-time

Posted 22 days ago

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Purpose:

To support all aspects of personal lines insurance, including quality control of underwriting and compliance requirements, retention, remarketing, and servicing policies.

Responsibilities:

  • Assist insurance specialists with routine software navigation, coverage selection, and carrier communications to ensure accurate frontline underwriting.
  • Conduct policy retention by contacting members for rate and coverage reviews, rewriting policies as needed.
  • Resolve standard compliance issues with insurance specialists to ensure accurate documentation and alignment with carrier and agency standards.
  • Provide direct phone assistance to members for policy servicing needs and new business inquiries.
  • Run insurance quotes and issue policies for specialized lines where specialists lack system access.
  • Resolve foundational policy and business-related inquiries for agency staff within the internal support queue.

Qualifications:

Required Education

  • Bachelors; Acceptable Fields of Study: Communications, Business Management, Finance, Risk Management, Mathematics or related fields of study
  • Must have in-depth knowledge of Property and Casualty Insurance industry and the responsibilities to the policyholders.

Required Relevant Experience

  • 2 years

Required Knowledge, Abilities, Skills:

  • Must have in-depth knowledge of Property and Casualty Insurance industry and the responsibilities to the policyholders.
  • Must have experience working with multiple insurance carriers in an agency management system.
  • Must work independently and be proficient with carrier systems and processes.
  • Must have the ability to build and maintain relationships with carriers, peers and members.
  • Minimum of two years of experience in property and casualty insurance sales and service.
  • Must possess active North Carolina Personal Lines or Property & Casualty licenses or obtain those licenses within 1 month of hire.
  • Certified Insurance Counselor (CIC) designation preferred.

Special Position Requirements:

  • Sitting for prolonged periods
  • Carrying up to 15 lbs.
  • Lift up to 15 lbs.
  • Push/Pull up to 15 lbs.
  • Telephone for prolonged periods
  • Computer for prolonged periods

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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