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Certified Insurance Counselor Jobs in Raleigh, NC

Protouch Staffing

Upper School Counselor

Oxford, NC

$64K - $74K/yr

  • Medical

  • Retirement

Upper School Counselor new grads accepted Location: Oxford, NC Job Type: Full-Time Schedule: Monday ... Certification (or willingness to obtain upon hire). Benefits: NC State Health Plan insurance.

NCSU

Admissions Counselor

Raleigh, NC

$37K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Life Insurance * Accident Plan * Paid Time Off and Other Leave Programs * 12 Holidays Each Year ... Required License or Certification * Valid driver's license required. * North Carolina Driver ...

North Carolina State University

Admissions Counselor

Raleigh, NC · On-site

$38K - $42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Life Insurance * Accident Plan * Paid Time Off and Other Leave Programs * 12 Holidays Each Year ... Required License or Certification * Valid driver's license required. * North Carolina Driver ...

NCSU

Embedded Counselor - Scholars

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Life Insurance * Accident Plan * Paid Time Off and Other Leave Programs * 12 Holidays Each Year ... Ability to provide clinical supervision Required License(s) or Certification(s) * Must meet all ...

Duke University

Financial Care Counselor - DUH ED

Durham, NC · On-site

$18.25 - $24/hr

Ensure all insurance requirements are met prior to patients' arrival and inform patients of their ... Obtain all Prior Authorization Certification and/or authorizations as appropriate. * Facilitate ...

Duke University

Financial Care Counselor - DUH ED

Durham, NC · On-site

$18.25 - $24/hr

Ensure all insurance requirements are met prior to patients' arrival and inform patients of their ... Obtain all Prior Authorization Certification and/or authorizations as appropriate. * Facilitate ...

Duke Health

Financial Care Counselor - DUH ED

Durham, NC · On-site

$18.25 - $24/hr

Ensure all insurance requirements are met prior to patients' arrival and inform patients of their ... Obtain all Prior Authorization Certification and/or authorizations as appropriate. * Facilitate ...

Duke Health

Financial Care Counselor - DUH ED

Durham, NC · On-site

$18.25 - $24/hr

Ensure all insurance requirements are met prior to patients' arrival and inform patients of their ... Obtain all Prior Authorization Certification and/or authorizations as appropriate. * Facilitate ...

Duke University

Financial Care Counselor - DRH ED

Durham, NC · On-site

$18.25 - $24/hr

Ensure all insurance requirements are met prior to patients' arrival and inform patients of their ... Obtain all Prior Authorization Certification and/or authorizations as appropriate. * Facilitate ...

Duke Health

Financial Care Counselor - DRH ED

Durham, NC · On-site

$18.25 - $24/hr

Ensure all insurance requirements are met prior to patients' arrival and inform patients of their ... Obtain all Prior Authorization Certification and/or authorizations as appropriate. * Facilitate ...

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All JobsCertified Insurance Counselor JobsCertified Insurance Counselor Jobs in Raleigh, NC

Certified Insurance Counselor information

See Raleigh, NC salary details

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How much do certified insurance counselor jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for certified insurance counselor in Raleigh, NC is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Certified Insurance Counselor, and why are they important?

To thrive as a Certified Insurance Counselor, you need in-depth knowledge of insurance products, risk management principles, and compliance regulations, typically backed by the CIC designation and relevant insurance licenses. Familiarity with agency management systems, quoting software, and CRM tools is commonly required. Strong interpersonal skills, analytical thinking, and attention to detail help build client trust and ensure accurate policy recommendations. These skills and qualifications are crucial for providing expert advice, maintaining regulatory compliance, and fostering long-term client relationships in a competitive industry.

What is a Certified Insurance Counselor?

A Certified Insurance Counselor (CIC) is a professional designation for insurance agents and brokers who have completed specialized training and passed rigorous examinations in various areas of insurance and risk management. The CIC program is administered by The National Alliance for Insurance Education & Research and covers topics such as commercial casualty, commercial property, personal lines, life and health, and agency management. Earning the CIC designation demonstrates advanced knowledge, professionalism, and a commitment to continuing education in the insurance industry.

What is the difference between Certified Insurance Counselor vs Insurance Agent?

AspectCertified Insurance CounselorInsurance Agent
CredentialsRequires certification through coursework and exams from the CIC programRequires licensing, varies by state, no specific certification needed
Work EnvironmentTypically works for insurance agencies or brokerages, providing expert adviceWorks independently or for agencies, selling insurance policies
Industry UsageRecognized as a professional credential for insurance advisorsLicensed to sell insurance products, often with less emphasis on advanced credentials

The Certified Insurance Counselor (CIC) is a professional designation indicating advanced knowledge and expertise in insurance, often leading to advisory roles. Insurance Agents are licensed professionals who sell insurance policies. While agents focus on sales, CICs emphasize consulting and risk management. Both roles are vital in the insurance industry, but the CIC credential highlights specialized knowledge beyond basic licensing.

How do I become a certified insurance counselor?

To become a Certified Insurance Counselor (CIC), you must complete a series of five courses approved by the National Alliance for Insurance Education & Research, which typically involves attending classes and passing exams for each course. Candidates usually need to have a valid insurance license and relevant industry experience before enrolling in the program.

How does a Certified Insurance Counselor typically collaborate with clients and other professionals within an agency?

Certified Insurance Counselors often serve as a bridge between clients and the insurance agency, working closely with clients to assess their insurance needs and recommend suitable coverage options. They collaborate regularly with underwriters, claims adjusters, and sales agents to ensure policies are tailored and serviced effectively. This role frequently involves client meetings, policy reviews, and internal strategy sessions to address complex risk scenarios, requiring strong communication and teamwork skills. Building long-term relationships with both clients and colleagues is key to success and professional growth in this field.
What are popular job titles related to Certified Insurance Counselor jobs in Raleigh, NC? For Certified Insurance Counselor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Certified Insurance Counselor jobs in Raleigh, NC look for? The top searched job categories for Certified Insurance Counselor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Certified Insurance Counselor jobs? Cities near Raleigh, NC with the most Certified Insurance Counselor job openings:
Certified Insurance Counselor jobs near you
Infographic showing various Certified Insurance Counselor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,153 per year, or $20.7 per hour.

CL Insurance Client Service Representative

Jewelers Mutual Insurance Company

Raleigh, NC

$38K - $53K/yr

Full-time

Retirement, PTO

Re-posted 10 days ago

Job description

Summary
The CL Insurance Client Service Representative is responsible for facilitating renewals, providing support to specific producers, and addressing daily client inquiries and issues. The position involves account support for Property & Casualty accounts and might also include support for Specialty business. This role requires a licensed individual, with industry designations preferred (CISR, CIC, or similar).

Why Jewelers Mutual:

Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.

As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.

We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

What You'll Do
  • Renewal Process Support: Assist in the renewal application processes for Specialty insurance products such as Jewelers Block and Pawn.  This includes collecting and verifying information, coordinating quotes, and ensuring timely delivery of policy documents.
  • Producer Support: Provide assistance to specific 1099 producers as needed, supporting their client service and sales activities. Collaborate with producers to understand client needs and preferences, offering support in meeting client expectations
  • Versatility: Depending on skill set and training, support multiple producers and types of business.  Opportunities for learning and growth within the insurance industry will be provided.
  • Documentation and Tracking: Ensure accurate documentation and tracking of policies, endorsements, and client communications in agency management systems.
  • Process Improvement: Identify opportunities for process improvement and contribute ideas to enhance operational efficiency and client service delivery.
  • Confidentiality: Maintain strict confidentiality in handling client information and adhere to all privacy regulations and protocols.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Leadership Responsibilities

None

Qualifications

  • High school diploma or equivalent; additional education or certification in insurance or related fields is a plus.
  • 2+ years experience in insurance client service, support, or related roles preferred
  • Active Property & Casualty insurance license required
  • Industry designation preferred, such as CISR (Certified Insurance Service Representative) and/or CIC (Certified Insurance Counselor) preferred
  • Strong communication and interpersonal skills
  • Ability to work collaboratively with producers and other team members
  • Proficiency in using computer systems and office software
  • Detail-oriented with excellent organizational and time management

Certificates, Licenses, Registrations  

  • Active Property & Casualty insurance license required

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.

What We Offer You:

  • Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
  • Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
  • Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
  • Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.
 

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