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Certification Administrator Jobs in Michigan (NOW HIRING)

glwa

Infrastructure Administrator

Detroit, MI

We are looking for an Infrastructure Administrator (IA) to join our Process Control Center Team to ... Possess a technology-specific entry level certification (i.e. Comp TIA Networking+, Storage+ or ...

glwa

Infrastructure Administrator

Detroit, MI

We are looking for an Infrastructure Administrator (IA) to join our Process Control Center Team to ... Possess a technology-specific entry level certification (i.e. Comp TIA Networking+, Storage+ or ...

Hillsdale College

Systems Administrator

Hillsdale, MI · On-site

Microsoft Certified: Windows Server Hybrid Administrator Associate * Microsoft Certified: Azure Administrator Associate * CompTIA Security+ * MCSE / MCSA (Legacy certifications) Other Skills Other ...

Insight

Server Administrator

Coldwater, MI · On-site

Server Administrator Company : Insight Hospital & Medical Center Coldwater Location : 274 East ... Preferred Certifications * Microsoft Certified: Windows Server (MCSA/MCSE equivalent) * CompTIA ...

Insight

Server Administrator

Coldwater, MI · On-site

Server Administrator Company : Insight Hospital amp; Medical Center Coldwater Location : 274 East ... Preferred Certifications * Microsoft Certified: Windows Server (MCSA/MCSE equivalent) * CompTIA ...

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Certification Administrator information

What is a certification administrator?

Certification Administrators are professionals responsible for managing and overseeing certification programs within an organization or for an external certifying body. Their duties typically include processing certification applications, maintaining records, scheduling exams, communicating with applicants, and ensuring compliance with certification standards. They play a key role in upholding the integrity of certification processes and often serve as a point of contact for candidates and stakeholders. Effective Certification Administrators are detail-oriented, organized, and knowledgeable about the relevant certification requirements and procedures.

What are the key skills and qualifications needed to thrive as a certification administrator?

To thrive as a Certification Administrator, you need strong organizational skills, attention to detail, and experience with certification or credentialing processes, often supported by a background in administration or education. Familiarity with certification management systems, database software, and sometimes knowledge of compliance standards or industry-specific certifications is typically required. Excellent communication, problem-solving abilities, and customer service skills help you effectively interact with candidates and stakeholders. These skills ensure accuracy, regulatory compliance, and a smooth certification process, which are critical for maintaining the credibility and efficiency of certification programs.

What are some common challenges faced by certification administrators when managing multiple certification programs simultaneously?

Certification Administrators often juggle several certification programs at once, each with its own set of requirements, deadlines, and stakeholders. A key challenge is maintaining accurate records and ensuring timely communication with candidates, trainers, and accrediting bodies. Administrators must also adapt to changing certification standards and manage updates efficiently, all while providing exceptional customer service. Effective use of certification management software and strong organizational skills are essential to handle these complexities successfully.

What is the difference between Certification Administrator vs Certification Coordinator?

AspectCertification AdministratorCertification Coordinator
Required CredentialsTypically requires a high school diploma or associate degree; certifications in project management or administrative support are a plusSimilar credentials; often requires organizational or administrative certifications
Work EnvironmentOffice setting, handling documentation, data entry, and communication with certifying bodiesOffice or remote, focusing on coordinating certification processes and liaising with stakeholders
Employer & Industry UsageUsed across industries like healthcare, education, and manufacturing for managing certification recordsCommon in similar industries, focusing on organizing certification activities and schedules

The main difference is that Certification Administrators primarily manage certification records and documentation, while Certification Coordinators focus on organizing and coordinating certification processes. Both roles require similar skills and credentials but differ in their specific responsibilities within organizations.

What is the best certification for certification administrators?

The Certified Professional in Learning and Performance (CPLP) and the Certified Certification Professional (CCP) are relevant certifications for certification administrators, demonstrating expertise in managing certification programs and processes. These certifications often require experience in credentialing, knowledge of industry standards, and familiarity with accreditation and compliance procedures.

What are popular job titles related to Certification Administrator jobs in Michigan?

For Certification Administrator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Certification Administrator jobs in Michigan look for?

The top searched job categories for Certification Administrator jobs in Michigan are:

What cities in Michigan are hiring for Certification Administrator jobs?

Cities in Michigan with the most Certification Administrator job openings:

Certification Administrator jobs near you

ServiceNow Administrator Certification

Lansing, MI • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

Contractor

Re-posted 16 days ago

Job description

Job Title: ServiceNow Administrator

Location: Lansing, MI

Key Responsibilities

  • Administer and maintain the ServiceNow platform

  • Perform user, group, role, and access management

  • Configure and maintain:

    • Forms, lists, UI policies, and business rules

    • Client scripts and workflows

  • Manage incident, problem, change, and request modules

  • Monitor system health, performance, and availability

  • Perform upgrades, patching, and release management

  • Troubleshoot and resolve platform-related issues

  • Work with stakeholders to gather requirements and implement solutions

  • Maintain documentation and follow ITIL best practices

  • Support integrations with third-party tools and systems

  • Ensure platform security and compliance standards are met

Required Skills & Qualifications

  • 5+ years of experience as a ServiceNow Administrator

  • Strong knowledge of:

    • ServiceNow ITSM modules

    • User & role administration

    • Workflows, UI policies, business rules

  • Hands-on experience with ServiceNow upgrades and releases

  • Experience working with ITIL processes

  • Basic scripting knowledge (JavaScript)

  • Strong problem-solving and communication skills

  • Experience with ServiceNow reporting and dashboards

Preferred / Nice-to-Have Skills

  • ServiceNow Administrator Certification

  • Experience with:

    • CMDB and Discovery

    • Service Catalog

    • Integrations (REST/SOAP)

  • Experience in government or public sector projects

  • Knowledge of Agile / SDLC methodologies

Education

  • Bachelor’s degree in Computer Science, IT, or related field