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Central Scheduling Jobs (NOW HIRING)

UHS

Central Scheduling

Binghamton, NY · On-site

$17.05 - $22.17/hr

Binghamton, NY Full time R0000015289 Position OverviewThe Central Scheduling Access Care Representative (ACR) at United Health Services (UHS) helps patients take the next step in their care by making ...

United Health Services

Central Scheduling

Binghamton, NY · On-site

$17.05 - $22.17/hr

Access Care Representative The Access Care Representative performs a wide variety of activities related to scheduling, registration, financial compliance, and customer support for all services ...

Sinai Chicago

Central Scheduling Manager

Chicago, IL · On-site

Coordinate daily activities of Central Scheduling while providing supervision to the staff in an efficient and professional manner including but not limited to verifying demographics, checking ...

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How much do central scheduling jobs pay per year?

As of Sep 10, 2026, the average yearly pay for central scheduling in the United States is $64,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is central scheduling?

Central scheduling is a process used primarily in healthcare and service industries to manage and coordinate appointments, procedures, or resources from a central location. This system streamlines the scheduling process across multiple departments or facilities, helping to reduce errors, improve efficiency, and enhance patient or client satisfaction. Central schedulers are responsible for handling appointment requests, verifying information, and ensuring that resources are optimally allocated. This role often involves significant communication with patients, staff, and other departments. By centralizing the scheduling process, organizations can better manage workloads and improve overall service delivery.

What are the key skills and qualifications needed to thrive as a central scheduler, and why are they important?

To thrive as a Central Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling procedures, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHR), and phone systems is typically required. Excellent communication, problem-solving, and customer service skills help you effectively coordinate between patients, staff, and departments. These skills are crucial for maintaining efficient operations, minimizing errors, and ensuring a positive experience for patients and staff alike.

What are some common challenges faced in a central scheduling role, and how can they be effectively managed?

A common challenge in Central Scheduling is balancing multiple appointment requests while ensuring efficient use of resources and meeting patient or client needs. This often requires excellent communication and problem-solving skills to manage last-minute changes, resolve scheduling conflicts, and coordinate with various departments or providers. Staying organized and using scheduling software efficiently can help streamline the process and minimize errors. Collaboration with team members and maintaining flexibility are also key to handling unexpected situations smoothly.
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Central Scheduling jobs near you
Infographic showing various Central Scheduling job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $64,989 per year, or $31.2 per hour.

Central Scheduling

Binghamton, NY

NY United Health Services
Health Care and Social Assistance • 5 - 10K employees
Learn more about NY United Health Servicesexternal

$17.05 - $22.17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

United Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

Job description

Position OverviewThe Central Scheduling Access Care Representative (ACR) at United Health Services (UHS) helps patients take the next step in their care by making scheduling, registration, and insurance verification as smooth as possible. In this role, every conversation matters-whether answering questions, gathering information, or connecting patients with the right services. By working closely with clinical and administrative teams, the Central Scheduling ACR supports a positive patient experience, timely access to care, and accurate front-end revenue cycle processes.

Primary Department, Division, or Unit:

Access Care, UHS Revenue Cycle Operations

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$17.05 - $22.17 per hour, depending on experience

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Job Responsibilities

Essential Functions:

  • Perform patient registration, appointment scheduling, and insurance verification to supporttimelyaccess to care andaccurateaccount setup
  • Deliver courteous, professional service to patients and families through phone, electronic, andinpersoninteractions
  • Collect, review, and enter complete andaccuratedemographic and insurance information to supportaccuratebilling and account processing
  • Respond to patient questions and providesappropriate informationwhile protecting privacy and confidentiality
  • Monitor patientwaittimes and collaborate with team members to communicate delays and improve patient flow

Scope and Impact:

  • Contribute directly to patient experience, access to services, andfrontendrevenue cycle accuracy
  • Exercise judgment within established procedures when addressing scheduling, registration, andinsurancerelatedissues
  • Work collaboratively with peers and leaders to resolve issues that affect service quality and operational efficiency
  • Support operational and departmental needs through occasional travel between organizational locations and, whenrequired, operation of a system-owned vehicle;maintaineligibility to meet organizational driving requirements when such travel is necessary

Compliance and Professional:

  • Adhere to HIPAA and organizational privacy standards when handling patient information
  • Follow regulatory, billing, and financial compliance requirements applicable to access and registration activities
  • Complete required training, competencies, and performance improvement activities within establishedtimeframes
  • Work and communicate with a respectful, problem-solving approach
  • Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations
  • As applicable to your role, supportcybersecurityand data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments,monitoringthird-party compliance, and promptly reporting identified supply chain or cybersecurity risks

Additional Expectations:

  • Maintain awareness of supplies and coordinate restocking to support uninterrupted operations
  • Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions
  • Execute responsibilitiesin accordance withorganizational policies, procedures, and applicable regulations
  • Performadditionalresponsibilities asrequiredto meet department and organizational needs
Position Qualifications

Required:

  • High School diploma or equivalent
  • At least 1 year of customer/patient-facing experience directly interacting and communicating with the public

Preferred:

  • NAHAMCertified Healthcare Access Associate (CHAA) certification
  • Driver License
  • Up to 1 year of direct experience performing the exact orvery similarduties required by the job within the same role or function
  • Up to 1 year of technical/systems experience using specialized tools, software, or equipmentrequiredfor the role
  • Up to 1 year of healthcare experience working in the healthcare industry in any job function

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Why You'll Love Working at UHS

At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.

A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

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