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The Psychiatric Mental Health NP Supervisor plays a critical role in supporting integrated behavioral health care within a collaborative care model, focusing on high-risk populations including individuals with serious mental illness (SMI), substance use disorders (SUD), or complex mental health needs impacting overall health outcomes and care utilization. This role provides psychiatric expertise to behavioral health care managers, primary care providers, and interdisciplinary teams, guiding treatment planning, monitoring patient progress via registries, and ensuring timely care adjustments. In alignment with organizational key performance indicators, the Psychiatric Mental Health NP Supervisor contributes to system design, quality improvement initiatives, and program development efforts aimed at enhancing behavioral health integration, reducing readmissions, and closing care gaps across the continuum.

• Direct evaluation of patients with significant diagnostic or therapeutic challenges who are identified in discussion with the patient's behavioral health care manager and/or primary care provider.
• The target population are generally participants with serious mental illness (SMI) or substance use disorder (SUD) or a determined unstable mental illness that is contributing to their cost and utilization pattern. Such consultation may be provided in person or via telemedicine (video or telephone). Participants are identified through top-down registry enrollment and bottom-up referrals.
• Be well versed with integrated behavioral health models and collaborative care.
• Support registry management work, outreach to membership and care gaps closure.
• Provide regularly scheduled consultation to behavioral health care manager and IDT on a weekly basis.
• Build a behavioral health program that is aligned with organizational KPIs particularly in managing transitions episodes and readmissions.
• Case review consultations focus primarily on participants who are new to the caseload, not improving as expected under their current treatment plan, in a transition episode or determined to be high risk. Case reviews may be conducted by telephone, video, or in person.
• Work with behavioral health care manager to oversee the status and population health of the assigned patient caseload.
• As a psychiatric consultant, use a registry to track all assigned patients and prioritize patients for case review and treatment adjustment. Registry functions can be accomplished through an EHR build on a spreadsheet used in conjunction with an EHR or can be built into a stand-alone clinical management tracking system that may or may not be linked to an EHR.
• Recommend any treatment adjustments through the case review process or in ad hoc consultations, including medication recommendations and other interventions, within 24 hours of consulting with a behavioral health care manager or other team members.
• Advise on treatment for participants who may need more intensive or more specialized mental health care.
• Continue to support the treatment until patients can be connected to the appropriate community resources and engaged in specialized care.
• Communicate the plan of care to the primary care providers in CenterLight and the community.
• Be available to provide occasional telephone consultation to medical providers for very complex patients or challenging patient situations. Respond to telephone calls from medical providers and behavioral health care managers within one business day. Respond to urgent telephone calls within two hours, if available.
• Provide in-service training for primary care-based providers and staff regarding recognition and treatment of behavioral health conditions in primary care.
• Possess programmatic development skills and interest in system design. Maintain a product lens through the delivery of care process and redesign the service offering around the participant needs.
• Possess interest in quality improvement, measurement, and be able to articulate the program's key performance indicators and tracking to targets.

Schedule: 8:00AM – 5:00PM

Weekly Hours: 40

Locations: Queens or Bronx

Education: Graduated from a nurse practitioner education program acceptable to NYSED or certified as a nurse practitioner by a national certifying organization acceptable to NYSED.

License:

• Licensed to practice as a Psychiatric Nurse Practitioner in NY, required.
• Licensed to practice as a Registered Nurse in NY, required.
• DEA Certification required.
• AANP or ANCC Board Certification, preferred.

Experience:

• Two (2) years in clinical nursing practice in-home care, care management, or related field, preferred.
• One (1) year of experience working with a frail or elderly population or, if the individual has less than one (1) year of experience but meets all other requirements, must receive appropriate training from the PACE organization on working with a frail or elderly population upon hiring, preferred.
• Effective oral and written communication and interpersonal skills required.
• High-level analytical and research skills.
• Ability to manage multiple projects and meet project deadlines.
• Basic Computer Skills in Microsoft Office.

Additional Requirements:

• Be willing to travel to different boroughs.
• Understanding and Experience value-based settings, managed care, or digital health startups is preferred.
• Leadership skills and ability to lead teams through influence

Physical Requirements

Individuals must be able to sustain specific physical requirements essential to the job. This includes, but is not limited to:

• Standing – duration of up to 6 hours a day.
• Sitting/Stationary positions – sedentary position for up to 6-8 hours a day for consecutive hours/periods of time.
• Lifting/Push/Pull – up to 50 pounds of equipment, baggage, supplies, and ability to lift patients safely, using OSHA guidelines, etc.
• Bending/Squatting – have to be able to bend or squat to care for patients safely, use medical supplies, etc.
• Stairs/Steps/Walking/Climbing – must be able to maneuver stairs safely, climb up/down and walk to access work areas Position requires an individual to be able to travel, walk between sites/locations and work areas throughout the day.
• Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools (i.e., typing, use of medical supplies, equipment, etc.)
• Sight/Visual Requirements – must be able to visually assess patients, read orders and type/write documentation, etc., accurately.
• Audio Hearing and Motor Skills (language) Requirements – must be able to listen attentively and document information from patients, community members, providers, etc., and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills for customers to understand the individual.
• Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.