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Center Jobs in Indiana (NOW HIRING)

Call center representative

Indianapolis, IN ยท On-site

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

Centra Credit Union has an exciting opportunity for an Assistant Vice President of Contact Center in Columbus, Indiana. The Assistant Vice President (AVP) of Contact Centers oversees the leadership ...

Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions * Maintains excellent communication with external and internal customers * Analyzes ...

Call Center Agent

Muncie, IN ยท On-site

$14 - $18.25/hr

Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside Sales staff. Make outbound calls via an automated dialer system, to offer estimate opportunities to ...

Data Center Infrastructure / Telecommunications Launch a Career in the Growing Data Center Industry Are you dependable, hardworking, and looking for an opportunity to learn a valuable trade? We are ...

Meta is seeking a Data Center Capacity Engineer to help ensure our global data center infrastructure can meet the demands of billions of users across Meta's family of apps and services. In this role ...

Call Center Agent

Muncie, IN ยท On-site

$15/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...

Showing results 41-60

Center information

What is a center?

In a workplace context, 'Centers' typically refer to specialized departments or facilities within an organization that focus on specific functions or services. These can include call centers, data centers, research centers, or community centers, each serving a unique purpose such as customer support, information management, research activities, or community engagement. The structure and responsibilities of a center depend on its type and the needs of the organization. Centers are often designed to streamline operations, centralize expertise, and improve efficiency in their focus area.

What are the key skills and qualifications needed to thrive as a center manager?

To thrive as a Center Manager, you need strong leadership abilities, organizational skills, and experience in operations management, often supported by a relevant degree or industry experience. Familiarity with scheduling software, budgeting tools, and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving, and team-building skills enable you to motivate staff and handle client relations effectively. These skills ensure the smooth, efficient running of the center while maximizing client satisfaction and operational success.

What are some common challenges faced by professionals working in a call center environment, and how can they be managed?

Call center professionals often encounter challenges such as handling high call volumes, managing customer frustrations, and meeting strict performance targets. To succeed, it's important to develop strong communication and problem-solving skills, as well as resilience under pressure. Many centers provide regular training and support from supervisors to help staff continuously improve. Collaboration with team members and utilizing available resources can also make daily tasks more manageable and create a supportive work atmosphere.

What is the difference between Center vs Technician?

AspectCenterTechnician
CredentialsVaries by industry, often requires specialized training or certificationTypically requires technical certifications or vocational training
Work EnvironmentOften in healthcare, education, or service facilitiesIn labs, manufacturing, or technical service settings
Industry UsageCommon in healthcare, education, and community servicesCommon in technical, manufacturing, and maintenance fields
Search & Comparison IntentPeople compare roles related to service or facility managementPeople look for technical roles requiring hands-on skills

The main difference between a Center and a Technician lies in their typical work environments and required credentials. Centers are often associated with healthcare, education, or community services, focusing on management or facilitation roles. Technicians usually work in technical or manufacturing settings, requiring specific technical certifications. Understanding these distinctions helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Center jobs in Indiana?

The most popular types of Center jobs in Indiana are:

Infographic showing various Center job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Call center representative

AYS

Indianapolis, IN โ€ข On-site

$15.25 - $19/hr

Other

Re-posted 20 days ago


Job description

About the job Call center representative
Remote
Job Title: Call Center Representative
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to our clients, helping them to improve customer satisfaction and increase sales. Our team of dedicated professionals are committed to delivering the highest level of service and building lasting relationships with our clients.
Position Overview:
We are currently seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with excellent service and resolving any issues or concerns they may have. This is a full-time position, with 40 hours per week, Monday through Friday from 9am-5pm.
Key Responsibilities:
- Answering incoming calls from customers and providing them with accurate information and assistance
- Making outbound calls to follow up on customer inquiries or to provide updates on their requests
- Identifying and resolving customer issues and concerns in a timely and professional manner
- Maintaining a high level of customer satisfaction by providing exceptional service and building rapport with customers
- Accurately recording customer information and interactions in the company database
- Collaborating with other team members to ensure a seamless customer experience
- Keeping up-to-date with product and service knowledge to effectively assist customers
- Meeting or exceeding individual and team performance goals and metrics
Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service or call center role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using computer systems and software
- Positive attitude and a team player mentality
- Ability to adapt to changing processes and procedures
- Willingness to work a flexible schedule, including occasional weekends and holidays
We Offer:
- Competitive salary and benefits package
- Comprehensive training program
- Opportunities for growth and advancement within the company
- Supportive and collaborative work environment
- Regular team building activities and events
If you are a customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Apply now to join our dynamic team at AYS Inc as a Call Center Representative.