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Center Jobs in Indiana (NOW HIRING)

As a Center Manager, you'll have the unique opportunity to lead a team dedicated to providing life-changing therapy to children with autism and other developmental needs. You'll play an essential ...

Center Director

Indianapolis, IN ยท On-site

$44K - $61K/yr

The Center Director ensures integrated service delivery and improvement in the children's literacy, numeracy, language, cognitive, fine / gross motor skills; promotes parental involvement and ...

Center Director

Indianapolis, IN ยท On-site

$44K - $61K/yr

The Center Director ensures integrated service delivery and improvement in the children's literacy, numeracy, language, cognitive, fine / gross motor skills; promotes parental involvement and ...

Center Director

Indianapolis, IN ยท On-site

$44K - $61K/yr

The Center Director ensures integrated service delivery and improvement in the children's literacy, numeracy, language, cognitive, fine / gross motor skills; promotes parental involvement and ...

Center Director

Indianapolis, IN ยท On-site

$42K - $57K/yr

Leading a child care center is something special. We're hiring and we want difference makers who will inspire children to become lifelong learners. In a Center Director, we look for committed ...

Center Director

Marion, IN ยท On-site

$70K - $75K/yr

Center Management Employment Type: Full Time Location: Marion, IN Compensation: $70,000 - $75,000 / year Description Who We Are We're building a better way to donate plasma - one that's fast ...

Center Supervisor Department: Donor Floor Employment Type: Full Time Location: Jeffersonville, IN Compensation: $21/hour + monthly bonus potential and benefits Description Who We Are We're building a ...

The center manager role is a crucial position at Quest Global, whose primary purpose of the role is to balance the needs of our employees, our customers, and our company in the development of ...

The center manager role is a crucial position at Quest Global, whose primary purpose of the role is to balance the needs of our employees, our customers, and our company in the development of ...

Center Supervisor We're building a better way to donate plasma -- one that's fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team ...

The center manager role is a crucial position at Quest Global, whose primary purpose of the role is to balance the needs of our employees, our customers, and our company in the development of ...

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Center information

What is the difference between Center vs Technician?

AspectCenterTechnician
CredentialsVaries by industry, often requires specialized training or certificationTypically requires technical certifications or vocational training
Work EnvironmentOften in healthcare, education, or service facilitiesIn labs, manufacturing, or technical service settings
Industry UsageCommon in healthcare, education, and community servicesCommon in technical, manufacturing, and maintenance fields
Search & Comparison IntentPeople compare roles related to service or facility managementPeople look for technical roles requiring hands-on skills

The main difference between a Center and a Technician lies in their typical work environments and required credentials. Centers are often associated with healthcare, education, or community services, focusing on management or facilitation roles. Technicians usually work in technical or manufacturing settings, requiring specific technical certifications. Understanding these distinctions helps job seekers find roles aligned with their skills and career goals.

What are Centers in a workplace context?

In a workplace context, 'Centers' typically refer to specialized departments or facilities within an organization that focus on specific functions or services. These can include call centers, data centers, research centers, or community centers, each serving a unique purpose such as customer support, information management, research activities, or community engagement. The structure and responsibilities of a center depend on its type and the needs of the organization. Centers are often designed to streamline operations, centralize expertise, and improve efficiency in their focus area.

What are the key skills and qualifications needed to thrive as a Center Manager, and why are they important?

To thrive as a Center Manager, you need strong leadership abilities, organizational skills, and experience in operations management, often supported by a relevant degree or industry experience. Familiarity with scheduling software, budgeting tools, and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving, and team-building skills enable you to motivate staff and handle client relations effectively. These skills ensure the smooth, efficient running of the center while maximizing client satisfaction and operational success.

What are some common challenges faced by professionals working in a call center environment, and how can they be managed?

Call center professionals often encounter challenges such as handling high call volumes, managing customer frustrations, and meeting strict performance targets. To succeed, it's important to develop strong communication and problem-solving skills, as well as resilience under pressure. Many centers provide regular training and support from supervisors to help staff continuously improve. Collaboration with team members and utilizing available resources can also make daily tasks more manageable and create a supportive work atmosphere.
What are the most commonly searched types of Center jobs in Indiana? The most popular types of Center jobs in Indiana are:

Call Center Representative

Maple City Health Care Center

Goshen, IN โ€ข On-site

$19.02 - $22.93/hr

Full-time

Medical, Retirement

Posted 10 days ago


Job description

Job Summary:
Maple City Health Care Center (MCHCC) is a Federally Qualified Health Center dedicated to improving our community's health by making quality comprehensive healthcare accessible to all. We strive for a healthy community where everyone is cared for.
The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple City Health Care Center (MCHCC) by improving the patients' access to quality healthcare.
Duties and Responsibilities:
  • Demonstrates excellent customer service while answering and screening incoming telephone calls in a fast-paced call center environment.
  • Identifies and addresses caller questions and concerns, resolving issues when possible and routing requests and messages to appropriate staff.
  • Documents call interactions and details.
  • Maintains accurate data in the electronic health record and maintains patient privacy and security as outlined by HIPAA
  • Schedules patient visits, reviews insurance eligibility, and collects patient demographics; maintains proficiency in insurance basics.
  • Monitors providers' schedules for openings and participates in recall campaigns to ensure maximum utilization of available appointments.
  • Maintains a positive and professional demeanor throughout interactions
  • Offers flexibility to cover for front office teams and other call center staff when needed.
  • Performs other duties that support our shared work, as assigned

Requirements
Required Skills and Abilities:
  • General computer skills including electronic communications and multiline phone navigation
  • Strong communication and organizational skills, ability to interact effectively with other staff, patients and diverse populations
  • Excellent customer service skills
  • Bilingual: English/Spanish; oral (written preferred)
  • Effective interpersonal skills
  • Ability to work under pressure and meet deadlines

Education and Experience:
  • High school graduate or GED equivalent required
  • Associates degree or equivalent work experience preferred
  • Six months previous customer service experience, preferably in a health care setting
  • Experience working with diverse populations

Requirements:
  • Ability to lift up to 15 pounds
  • Ability to perform prolonged periods of time in front of a computer
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this work
  • We are required by federal law to verify identity and eligibility to work in the U.S.

What We Offer:
  • Competitive salary and benefits package (Retirement plan, health insurance, childcare reimbursement)
  • Opportunities for professional development and growth
  • A supportive and inclusive workplace culture
  • The chance to make a meaningful impact on the healthcare experience in our community

How to Apply:
To apply for this position, please submit your resume and a cover letter that highlights your experience and how your unique background will contribute to our team. We encourage candidates from all backgrounds to apply.
Equal Opportunity Employer:
Maple City Health Care Center is an equal opportunity employer, and we are committed to creating a diverse and inclusive culture. We do not discriminate on the basis of sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. We celebrate diversity and are committed to creating an inclusive environment for all employees and the patients we serve.
Salary Description
$19.02-22.93