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Cdmo Jobs in Minnesota (NOW HIRING)

Elevation Labs

Customer Experience Manager

Spring Park, MN · On-site

$50K - $70K/yr

... CDMO) portfolio. Operating as a desk-based extension of the sales organization, the CEM is accountable for the full customer lifecycle - order execution, project coordination, and issue resolution ...

kindeva

Assistant Controller

Saint Louis, MO · Hybrid

This role offers career development opportunities across the finance function in a growing, private-equity owned CDMO. Key responsibilities will include enforcing financial policies, procedures ...

kindeva

Assistant Controller

Saint Louis, MO · Hybrid

This role offers career development opportunities across the finance function in a growing, private-equity owned CDMO. Key responsibilities will include enforcing financial policies, procedures ...

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Showing results 21-40

All JobsCdmo JobsCdmo Jobs in Minnesota

Cdmo information

See Minnesota salary details

$14.7K

$236.3K

$379K

How much do cdmo jobs pay per year?

As of Aug 12, 2026, the average yearly pay for cdmo in Minnesota is $236,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $195,900.00 and $293,800.00 per year, depending on experience, location, and employer.

Are CDMOs good to work for?

CDMOs (Contract Development and Manufacturing Organizations) offer roles in pharmaceutical and biotech industries, often involving project management, manufacturing, and quality assurance. They can provide stable employment, opportunities for skill development, and exposure to innovative drug development processes, but work environments may vary depending on the company and project demands.

What are the key skills and qualifications needed to thrive as a CDMO?

To thrive as a CDMO (Chief Digital Marketing Officer), you need a deep understanding of digital marketing strategies, analytics, and leadership, typically backed by experience in marketing management and a relevant degree. Expertise in digital tools such as CRM platforms, marketing automation systems, SEO/SEM, and certifications like Google Analytics or HubSpot are highly valued. Strong communication, creativity, and adaptability help a CDMO inspire teams and drive innovative marketing campaigns. These competencies are crucial for steering an organization’s digital marketing vision and ensuring effective, data-driven business growth.

What is a CDMO?

A CDMO (Chief Data Monetization Officer) is responsible for identifying and implementing strategies to generate revenue from an organization's data assets. This role involves analyzing data trends, developing data-driven products, and working with business units to enhance decision-making and profitability. The CDMO ensures compliance with data regulations while leveraging analytics, AI, and partnerships to maximize data value.

What are some common challenges faced by a CDMO in their daily role?

A CDMO often faces the challenge of keeping up with rapidly evolving digital trends and technologies while ensuring the organization's marketing strategies remain effective and competitive. Balancing the integration of new tools or platforms with existing systems, managing cross-functional teams, and ensuring alignment between marketing objectives and broader company goals are also key challenges. Additionally, translating complex data analytics into actionable insights for varied audiences requires both technical acumen and strong communication skills. Overcoming these challenges is integral to maintaining successful digital marketing operations that support business growth.

What are the most commonly searched types of Cdmo jobs in Minnesota? The most popular types of Cdmo jobs in Minnesota are:
What are popular job titles related to Cdmo jobs in Minnesota? For Cdmo jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Cdmo jobs in Minnesota look for? The top searched job categories for Cdmo jobs in Minnesota are:
What cities in Minnesota are hiring for Cdmo jobs? Cities in Minnesota with the most Cdmo job openings:
Cdmo jobs near you
Infographic showing various Cdmo job openings in Minnesota as of August 2026, with employment types broken down into 96% Full Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $236,328 per year, or $113.6 per hour.

Customer Experience Manager

Elevation Labs

Spring Park, MN • On-site

$50K - $70K/yr

Full-time

Posted 16 days ago

Job description

Job Summary
The Customer Experience Manager (CEM) is both the day-to-day relationship owner and the commercial steward of a defined book of business within Elevation Labs' contract manufacturing (CDMO) portfolio. Operating as a desk-based extension of the sales organization, the CEM is accountable for the full customer lifecycle - order execution, project coordination, and issue resolution - while also identifying, developing, and closing organic growth opportunities within existing accounts. The CEM builds trusted, consultative relationships with customer counterparts (from planners and R&D contacts through brand and procurement leadership), understands the commercial and margin dynamics of their book, and acts as the primary internal advocate driving retention, satisfaction, and revenue growth.
Essential Functions, Duties, and Responsibilities
Account Ownership & Customer Experience
  • Serve as the primary point of contact and trusted liaison for assigned customer accounts, ensuring a seamless experience from order receipt through on-time, in-full delivery while managing end-to-end order and reorder activities.
  • Own end-to-end order and reorder management, including creation and maintenance of open-order reports on a regular cadence.
  • Coordinate customer-facing projects-including reformulations, fragrance or shade extensions, packaging changes, and new product introductions-in partnership with R&D, Quality, Planning, and Operations.
  • Collect, validate, and communicate customer forecasts to the Planning and S&OP teams; monitor forecast accuracy and identify risks to supply continuity.
  • Lead recurring customer meetings, business reviews, and follow-up actions while proactively communicating order status, service issues, and other matters affecting the customer relationship.

Commercial Ownership & Growth (Selling From the Desk)
  • Own the revenue and gross margin performance of an assigned book of business by monitoring volume, pricing, margin trends, and key business drivers.
  • Identify and pursue organic growth opportunities within existing accounts, including incremental volume, new SKUs, line extensions, and cross-site opportunities across ELID, ELCO, and ELMN.
  • Manage the opportunity pipeline in the CRM, monitor account health, and partner with Sales/Business Development to drive growth and mitigate competitive or churn risks.
  • Communicate and negotiate Annual Pricing Updates (APUs), support RFQ/RFP responses and pricing strategies, and maintain working knowledge of customer contracts, proactively identifying renewal timing and contractual risks.
  • Prepare and present periodic business reviews (QBRs) to customers incorporating volume trends, service performance, and growth opportunities
  • Maintain working knowledge of contract terms (MSAs, pricing agreements, MOQs, rebates) for assigned accounts and proactively flag renewal timing and contractual risk.

Cross-Functional Leadership
  • Serve as the customer liaison, coordinating cross-functional collaboration, issue resolution, and communication to ensure customer needs are met and commitments are executed effectively.
  • Mentor and provide day-to-day directions to Associate Customer Experience Managers supporting shared accounts.

Required Knowledge, Skills, and Competencies
  • Strong business and financial acumen - comfortable reading gross margin, pricing, and forecast data, and translating it into account decisions.
  • Consultative, relationship-first selling skills; ability to identify and advance growth opportunities without a dedicated "outside" sales role.
  • Excellent verbal and written communication skills with both external customers and internal cross-functional partners.
  • Ability to negotiate pricing and contract terms within established guardrails.
  • Proficiency in Microsoft Excel (pivot tables, formulas) for tracking book-of-business performance, plus comfort in CRM and ERP/order management systems.
  • Ability to manage multiple accounts and competing priorities in a fast-paced, deadline-driven environment.
  • High level of situational awareness, decisiveness, and sound judgment under time-sensitive or ambiguous conditions.
  • Ability to travel occasionally to Elevation Labs manufacturing sites or customer locations, as needed.

Industry and Work Experience
  • 5+ years of experience in customer service, account management, or inside/desk-based sales, with demonstrated ownership of a revenue- or margin-accountable book of business.
  • Contract manufacturing (CDMO), cosmetics/personal care, pharmaceutical, or related B2B manufacturing experience strongly preferred.
  • Experience with FDA, ISO 22716, or related cosmetic quality/regulatory environments a plus.
  • Track record of managing customer relationships through pricing discussions, forecast variability, and supply constraints.

Education
  • Bachelor's degree preferred; equivalent combination of education and experience will be considered.

Physical/Mental Demands:
  • Frequently required to sit, stand, walk and reach with hands and arms.
  • Constantly use hands to keyboard or type, handle materials, or manipulate objects.
  • Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal. instructions and communicate effectively in person and by telephone/email.
  • Lift and/or move up to 15 pounds and, occasionally, up to 50 pounds.

The physical demands identified above are representative of those that will be required to successfully perform the essential functions of this job.

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