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Catering Conference Services Manager Jobs (NOW HIRING)

The Loren Austin

Conference Services Manager

Austin, TX · On-site

The role collaborates closely with sales, catering, operations, and front-of-house teams to ensure seamless delivery of events and high levels of guest satisfaction. The Conference Services Manager ...

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Catering Conference Services Manager information

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$57.8K

$110.5K

How much do catering conference services manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for catering conference services manager in the United States is $57,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Catering Conference Services Manager, and why are they important?

To thrive as a Catering Conference Services Manager, you need strong organizational, event planning, and hospitality management skills, usually backed by a degree in hospitality or related experience. Familiarity with event management software, catering systems, and proficiency in Microsoft Office are typically required, along with certifications like CMP (Certified Meeting Professional) being advantageous. Outstanding interpersonal skills, attention to detail, and the ability to multitask under pressure help professionals excel in this client-facing, fast-paced role. These abilities are crucial for ensuring seamless event execution, client satisfaction, and effective coordination between teams and vendors.

How does a Catering Conference Services Manager typically collaborate with other departments to ensure the success of events?

A Catering Conference Services Manager works closely with multiple departments, such as sales, culinary, banquet, and audiovisual teams, to deliver seamless events. They coordinate logistics, communicate client expectations, and ensure each department understands its responsibilities and timelines. Regular meetings and clear documentation help prevent misunderstandings and allow for quick problem-solving. Effective collaboration is crucial for adapting to last-minute changes and exceeding client expectations.

What is the difference between Catering Conference Services Manager vs Catering Event Coordinator?

AspectCatering Conference Services ManagerCatering Event Coordinator
Primary RoleOversees planning and execution of catering services for conferences and large eventsCoordinates details of catering events, focusing on client needs and event logistics
CredentialsExperience in hospitality, event management, or related certificationsSimilar credentials, often with hospitality or event planning background
Work EnvironmentHotels, conference centers, large venuesHotels, catering companies, event venues
FocusManaging service quality, staff, and logistics for conferencesClient communication, event setup, and coordination

The Catering Conference Services Manager typically has a broader managerial role, overseeing multiple aspects of catering for large conferences, while the Catering Event Coordinator focuses on executing specific event details. Both roles require similar credentials and work in comparable environments, but their responsibilities differ in scope and leadership level.

What does a Catering Conference Services Manager do?

A Catering Conference Services Manager is responsible for coordinating and overseeing all aspects of events, meetings, and conferences at a venue, such as a hotel or convention center. They work closely with clients to understand their needs, manage event logistics, and ensure that catering, room setups, and audio-visual requirements are met. Their role involves collaborating with various departments, such as culinary, operations, and sales, to deliver successful events and provide excellent client service. They also handle budgets, contracts, and may supervise event staff to ensure seamless execution.
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What cities are hiring for Catering Conference Services Manager jobs? Cities with the most Catering Conference Services Manager job openings:
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Catering Conference Services Manager jobs near you
Infographic showing various Catering Conference Services Manager job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $57,774 per year, or $27.8 per hour.
Director of Catering and Conference Services

Director of Catering and Conference Services

Millennium Hotels and Resorts

Sunnyvale, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Hotel Name: M Social Sunnyvale
Location: Onsite - Sunnyvale, CA
Salary Range: $110,000 - $120,000
Join the Team at M Social Sunnyvale
At M Social Sunnyvale, we don't just welcome guests-we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience.
About M Social Sunnyvale
As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.
As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence-driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."
At Millennium, we are guided by our core values:
  • Passion for Hospitality - Delivering meaningful and memorable guest experiences
  • Entrepreneurial - Taking ownership and acting with agility
  • Innovation & Progressive - Continuously improving how we operate and serve
  • Solutions & Results Oriented - Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.
About the Role:
As our Director of Catering & Conference Services, you will play an integral role in delivering exceptional guest and client experiences while contributing to a collaborative and high-performing team environment.
This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to driving revenue, operational excellence, and memorable event experiences. Strong sales in weddings is a must for this role.
Your Impact - Executive Leadership
You will shape the vision, strategy, and culture of the Catering & Conference Services function-driving revenue performance, developing talent, and ensuring flawless event execution. Your leadership will bring our values to life, creating an environment where innovation thrives, client expectations are exceeded, and results are delivered.
What You'll Be Doing
Leadership & Ownership
  • Drive catering and conference services performance through strategic planning and execution
  • Lead with an entrepreneurial mindset, taking ownership of revenue growth and client satisfaction
  • Build and sustain a high-performing, engaged team culture focused on service excellence
Operations & Execution
  • Oversee the planning, coordination, and execution of all catering and conference events
  • Ensure smooth, efficient operations aligned with brand standards and service expectations
  • Identify opportunities for innovation, operational efficiency, and continuous improvement
  • Deliver consistent, high-quality results in a fast-paced, dynamic environment
Guest & Client Experience
  • Deliver exceptional service rooted in passion for hospitality
  • Build strong relationships with clients, vendors, and internal partners
  • Anticipate client needs and respond with a solutions-first mindset
  • Create memorable, personalized experiences for every event and guest
Team Collaboration
  • Partner closely with Sales, Operations, Food & Beverage, and other departments to achieve shared goals
  • Communicate effectively and contribute to a positive, collaborative work environment
  • Support a culture of respect, energy, accountability, and excellence
People Leadership
  • Coach, develop, and inspire employees to perform at their highest level
  • Provide feedback, direction, and recognition to drive engagement and growth
  • Foster a culture of continuous learning and professional development
Revenue & Business Growth
  • Maximize catering revenue through strategic selling, upselling, and client retention
  • Monitor forecasting, budgets, and performance metrics to ensure business goals are met
  • Identify new business opportunities and market trends to drive profitability
Compliance & Standards
  • Follow all company policies, safety standards, and procedures
  • Maintain accuracy in contracts, event orders, reporting, and documentation
  • Uphold a culture of accountability and operational excellence

Requirements
  • Passion for hospitality and delivering exceptional service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Solutions-oriented mindset with attention to detail
  • Flexibility to work varied schedules, including evenings, weekends, and holidays
Leadership Requirements
  • Proven leadership experience in hospitality, weddings, catering, conference services, or a related industry
  • Ability to drive revenue performance, accountability, and team engagement
  • Strong decision-making, problem-solving, and client relationship management capabilities
  • Experience managing departmental budgets, forecasting, and revenue goals
  • Demonstrated ability to lead through change, innovation, and operational growth
Technical / Role-Specific Requirements
  • Strong knowledge of sales in all things weddings, catering, conference planning, and event execution
  • Experience managing event logistics, banquet event orders (BEOs), contracts, and client communications
  • Ability to drive catering revenue through strategic selling, upselling, and business development
  • Strong understanding of Food & Beverage operations and event service standards
  • Proficiency in hotel sales, catering, and event management systems (Delphi, or similar platforms preferred)
  • Strong financial acumen with experience in forecasting, budgeting, and reporting
Education
  • High school diploma or equivalent required
  • Bachelor's degree in Hospitality Management, Business, Event Management, or related field preferred
  • Equivalent combination of education and relevant experience will be considered

Benefits
At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:
  • Medical, Dental & Vision Insurance
  • Company-paid Life and AD&D Insurance
  • Short-Term and Long-Term Disability Coverage
  • 401(k) Retirement Plan with Company Match (where applicable)
  • Paid Time Off & Paid Holidays
  • Hotel Room Discounts across our global portfolio
  • Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.
Why Join Us
At Millennium Hotels & Resorts, you're not just taking on a role-you're joining a global organization committed to people, performance, and growth.
Whether you're supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you're looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.

Apply