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Castle Hotel Jobs (NOW HIRING)

CLIFF CASTLE CASINO HOTEL

MS Line Cook

Camp Verde, AZ

$18/hr

Must adhere to all Cliff Castle Casino Hotel policies and procedures. * Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to ...

The Hoodoo Moab

Hotel Spa Massage Therapist

Moab, UT

... Castle Valley. THE BASICS Pay : You'll earn competitive pay with 27% commission and 19% gratuity on all services , plus enjoy nationwide Hilton employee discounts. Schedule : This part-time Hotel Spa ...

The Hoodoo Moab

Hotel Spa Massage Therapist

Moab, UT · On-site

$27/hr

... Castle Valley. THE BASICS Pay : You'll earn competitive pay with 27% commission and 19% gratuity on all services , plus enjoy nationwide Hilton employee discounts. Schedule : This part-time Hotel Spa ...

New Castle Hotel Corporation

Line Cook 1

Bangor, ME

$16 - $20/hr

Job Requirements Depending on the role, 1 (year for Pantry/Prep) to 5 years (for Lead) of prior cooking experience in a hotel kitchen or related field preferred with banquet, fine dining, and line ...

CLIFF CASTLE CASINO HOTEL

EVS Attendant

Camp Verde, AZ · On-site

$16.50/hr

Must adhere to all Cliff Castle Casino Hotel policies and procedures. * Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to ...

The Hoodoo Moab

Hotel Spa Massage Therapist

Moab, UT · On-site

... Castle Valley. THE BASICS Pay : You'll earn competitive pay with 27% commission and 19% gratuity on all services , plus enjoy nationwide Hilton employee discounts. Schedule : This part-time Hotel Spa ...

New Castle Hotel Corporation

Front Desk Agent

Bangor, ME

$14.50 - $18.25/hr

You need to be accurate and efficient in your processes. • Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures. Anticipate problems and call ...

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Castle Hotel information

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How much do castle hotel jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for castle hotel in the United States is $15.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a castle hotel?

A castle hotel is a historic castle that has been converted into a hotel, offering guests the unique opportunity to stay in a building with centuries of history and often luxurious accommodations. These hotels typically retain original architectural features such as grand halls, towers, and stone walls, while providing modern amenities for comfort. Guests can enjoy a blend of old-world charm and contemporary hospitality, with some castle hotels offering experiences like fine dining, guided tours, and themed events. Castle hotels can be found throughout Europe and other parts of the world, appealing to travelers seeking a memorable and distinctive stay.

What is the difference between Castle Hotel vs Front Desk Agent?

AspectCastle HotelFront Desk Agent
CredentialsHigh school diploma; hospitality certificationsHigh school diploma; hospitality or customer service experience
Work EnvironmentLuxury hotel setting, guest services, concierge dutiesHotel lobby, guest check-in/out, reservations
Industry UsageHospitality, tourism, luxury accommodationsHospitality, travel, customer service

The Castle Hotel and Front Desk Agent roles both operate within the hospitality industry, focusing on guest services. While the Castle Hotel may require additional certifications for luxury service, both positions involve customer interaction, reservations, and maintaining guest satisfaction. The main difference lies in the scope: the Castle Hotel often offers a broader range of services and amenities, whereas the Front Desk Agent primarily handles check-ins, check-outs, and guest inquiries.

What are the key skills and qualifications needed to thrive as a Castle Hotel Manager, and why are they important?

To thrive as a Castle Hotel Manager, you need strong hospitality management experience, a relevant degree, and expertise in guest services and property operations. Familiarity with property management systems (PMS), booking platforms, and hospitality certifications such as CHA (Certified Hotel Administrator) are often required. Exceptional leadership, communication, and problem-solving skills help foster a welcoming atmosphere and resolve guest issues promptly. These skills are crucial for ensuring guest satisfaction, maintaining the unique character of the property, and driving business success in a competitive market.

What are some unique challenges faced by employees working in a castle hotel compared to standard hotel environments?

Employees in a castle hotel often encounter distinctive challenges, such as maintaining and operating within a historic property while delivering modern hospitality services. This can include adapting to older infrastructure, navigating preservation rules, and providing guests with authentic yet comfortable experiences. Team members may also participate in themed events or historical tours, requiring flexibility and a strong knowledge of the property's history. Collaboration across departments is vital to ensure seamless service and uphold the unique charm expected by guests.
More about Castle Hotel jobs
What states have the most Castle Hotel jobs? States with the most job openings for Castle Hotel jobs include:
What job categories do people searching Castle Hotel jobs look for? The top searched job categories for Castle Hotel jobs are:
Castle Hotel jobs near you
Infographic showing various Castle Hotel job openings in the United States as of June 2026, with employment types broken down into 10% Full Time, and 90% Part Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $32,055 per year, or $15.4 per hour.

Front Desk Agent

New Castle Hotels and Resorts

Missoula, MT

$14 - $17.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Qualification Standards
Education & Experience:
  • Experience in a hotel or a related field preferred
  • High School diploma or equivalent required
  • College course work in related field helpful
  • Previous customer service experience strongly preferred

Tools & Equipment:
  • Computer, Credit Card Authorization machine, projector, copier, scanner, other office equipment, telephone, two-way radio
  • Ability to work in Excel, Word and various other software programs

Physical Requirements:
  • Long hours sometimes required
  • Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
  • Ability to work under variable temperatures and noise levels
  • Near Vision - The ability to see details at close range
  • Ability to bend, stretch, twist or reach with your body and arms
  • Must be able to stand and/or walk for lengthy periods of time

Mental Requirements:
  • Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
  • Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions
  • Multi-lingual skills helpful
Duties & Functions
  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
  • Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
  • Comply at all times with New Castle standards and regulations to encourage safe and efficient hotel operations
  • Positively interact with hotel guests
  • Check guests into or out of the hotel
  • Confirm credit and payment method at check in
  • Confirm full payment at check out
  • Log all requests and confirm completion
  • Direct guests to daily functions within the hotel
  • Prepare express checkouts to be mailed daily (day shift)
  • Review PMS inventory and house count for availability and rates
  • Book reservations for day of arrival or future stays
  • Balance and prepare individual paperwork for closing shift
  • Balance bank daily
  • Maintain and market special guest programs
  • Handle incoming/outgoing calls
  • Take and deliver messages
  • Be familiar with guest privacy
  • Stay up to date with Events and Functions
  • Provide information about hotel
  • Know emergency procedures
  • Perform bucket checks
  • Know VIP procedures
  • Run copies and charge guests as needed
  • Charge guests accordingly such as pet fees, early departures, ETC.
  • Run daily arrival report and mark registration cards for special requests
  • Review changes in Policy and Procedure
  • Distribute faxes, packages, and mail to guest services for delivery, or inform guest of receipt
  • Stock and clean workspace for next shift
  • Distribute billing reports to hotel outlets
  • Prepare key check inventory
  • Communicate with Housekeeping for future arrivals
  • Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention

Benefits at the AC Hotel & Residence Inn Missoula
We believe that taking care of our team means more than just a paycheck. Here's what you can expect when you join us.
Full-Time Employee Benefits: Full-time status is defined as working 30 or more hours per week. Full-time employees are eligible for our complete benefits package, including everything listed above plus:
Health & Insurance Benefits: New full-time employees have 30 days from their start date to enroll in benefits. Our plans include:
  • Medical insurance with virtual visit options
  • HSA, FSA, and DCSA accounts
  • Dental and vision coverage
  • Life insurance and AD&D
  • Voluntary Short-Term and Long-Term Disability (VSTD/VLTD)
  • Nationwide Pet Insurance — all pet plans carry a $250 deductible
  • ID Watchdog Identity Theft Protection — real-time alerts and expert support so you never have to face identity theft alone
Employee Assistance Program (EAP): Life happens, and we want you supported beyond the workplace. Our EAP gives you access to:
  • Licensed therapists and mental health support
  • Legal consultations and financial expert guidance
  • Resources for childcare, pet care, home repair, and moving services
  • A library of articles, podcasts, videos, and more - available anytime
Time Off & Holidays: We recognize 6 company holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day.
  • Holiday Pay: Full-time and part-time employees who work a recognized holiday earn time and a half. Full-time employees not scheduled to work a holiday receive 8 hours of holiday pay at their regular rate.
  • Birthday Floating Holiday: Full-time employees receive a floating holiday to celebrate their birthday, to be used within their birthday month.
  • PTO: Accrual begins on your first day of employment and becomes available for use after completing your 90-day introductory period. PTO accrues at a rate of 0.0385 hours per hour worked, up to a maximum of 80 hours (10 days) per year. We cap carryover at 80 hours because we genuinely believe time away from work is essential. Once you hit the cap, accrual pauses until you've used some of that well-earned time off.
  • Sick Time: After completing the 90-day introductory period, full-time employees accrue sick time at 1 hour for every 30 hours worked, up to a maximum of 40 hours.
  • FMLA: Available to full-time employees who meet federal eligibility requirements.

Jury Duty: We've got you covered if you're called to serve. Full-time employees who have completed their introductory period will receive the difference between their regular rate of pay and jury duty pay, based on their normal scheduled hours - up to 8 hours per day and 40 hours per week for each day of jury service.
Bereavement Leave: Full-time and part-time employees who have completed their introductory period and experience the loss of an immediate family member will be granted paid time off for the time actually lost from their regularly scheduled shifts. We are sorry you'll ever need this, but we want you to be able to grieve without added financial stress.
401(k) Retirement Plan: All employees are automatically enrolled in our 401(k) plan at a 3% upon completing their 90-day introductory period. The company provides matching contributions, which is a meaningful investment in your financial future.
$600 Employee Referral Bonus: Know someone great? Send them our way. Both you and the referred employee are eligible for the $600 referral bonus, available to full-time and part-time employees alike. The bonus is paid out in three installments every two months through regular payroll. Please note that the program includes a 6-month clawback period - if the referred employee voluntarily leaves within 6 months, the newly hired employee will be required to repay the incentive to the hotel.
Sell-Out Incentive Bonus: Receive a bonus every time the hotel sells out!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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