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Castle Hotel Jobs (NOW HIRING)

CLIFF CASTLE CASINO

Hotel House Person

Camp Verde, AZ · On-site

$16.25/hr

Must adhere to all Cliff Castle Casino Hotel policies and procedures. * Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to ...

New Castle Hotels

Front Desk Agent

Missoula, MT

$17/hr

Comply at all times with New Castle standards and regulations to encourage safe and efficient hotel operations * Positively interact with hotel guests * Check guests into or out of the hotel

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How much do castle hotel jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for castle hotel in the United States is $15.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a castle hotel?

A castle hotel is a historic castle that has been converted into a hotel, offering guests the unique opportunity to stay in a building with centuries of history and often luxurious accommodations. These hotels typically retain original architectural features such as grand halls, towers, and stone walls, while providing modern amenities for comfort. Guests can enjoy a blend of old-world charm and contemporary hospitality, with some castle hotels offering experiences like fine dining, guided tours, and themed events. Castle hotels can be found throughout Europe and other parts of the world, appealing to travelers seeking a memorable and distinctive stay.

What is the difference between Castle Hotel vs Front Desk Agent?

AspectCastle HotelFront Desk Agent
CredentialsHigh school diploma; hospitality certificationsHigh school diploma; hospitality or customer service experience
Work EnvironmentLuxury hotel setting, guest services, concierge dutiesHotel lobby, guest check-in/out, reservations
Industry UsageHospitality, tourism, luxury accommodationsHospitality, travel, customer service

The Castle Hotel and Front Desk Agent roles both operate within the hospitality industry, focusing on guest services. While the Castle Hotel may require additional certifications for luxury service, both positions involve customer interaction, reservations, and maintaining guest satisfaction. The main difference lies in the scope: the Castle Hotel often offers a broader range of services and amenities, whereas the Front Desk Agent primarily handles check-ins, check-outs, and guest inquiries.

What are the key skills and qualifications needed to thrive as a Castle Hotel Manager, and why are they important?

To thrive as a Castle Hotel Manager, you need strong hospitality management experience, a relevant degree, and expertise in guest services and property operations. Familiarity with property management systems (PMS), booking platforms, and hospitality certifications such as CHA (Certified Hotel Administrator) are often required. Exceptional leadership, communication, and problem-solving skills help foster a welcoming atmosphere and resolve guest issues promptly. These skills are crucial for ensuring guest satisfaction, maintaining the unique character of the property, and driving business success in a competitive market.

What are some unique challenges faced by employees working in a castle hotel compared to standard hotel environments?

Employees in a castle hotel often encounter distinctive challenges, such as maintaining and operating within a historic property while delivering modern hospitality services. This can include adapting to older infrastructure, navigating preservation rules, and providing guests with authentic yet comfortable experiences. Team members may also participate in themed events or historical tours, requiring flexibility and a strong knowledge of the property's history. Collaboration across departments is vital to ensure seamless service and uphold the unique charm expected by guests.
More about Castle Hotel jobs
What states have the most Castle Hotel jobs? States with the most job openings for Castle Hotel jobs include:
What job categories do people searching Castle Hotel jobs look for? The top searched job categories for Castle Hotel jobs are:
Castle Hotel jobs near you

Guest service Agent- Front desk Castle Hotel

Schulte Companies

Orlando, FL • On-site

$13.25 - $16.75/hr

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Schulte Hospitality Groupis seeking a dynamic, service-orientedGuest Service Representativeto join our team!SHGis an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you?When you joinSHGyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!SHGprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:Schulte Hospitality Groupis a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education

KNOWLEDGE, SKILLS AND ABILITIES

  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment.This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

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