1

Case Manager Jobs in Franklin, VT (NOW HIRING)

Our Case Management program in Vermont is designed to support individuals and families in planning, developing, selecting, accessing, coordinating, and overseeing medical, social, educational, and ...

New

Albans WRAP is looking for an energetic, empathetic, patient, and nurturing case manager to join our team of skilled mental health professionals! You must be motivated to help children and families ...

Case management and coordination * Accurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing a state-of-the‑art touch ...

next page

Showing results 1-20

Case Manager information

See Franklin, VT salary details

$13

$21

$30

How much do case manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for case manager in Franklin, VT is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.93 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.

What cities near Franklin, VT are hiring for Case Manager jobs?

Cities near Franklin, VT with the most Case Manager job openings:

Infographic showing various Case Manager job openings in Franklin, VT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,199 per year, or $21.2 per hour.

$62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Benchmark Human Services rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

227th of 247 rated social care providers


Job description

Description

Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves.


Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more. View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country.


Our Case Management program in Vermont is designed to support individuals and families in planning, developing, selecting, accessing, coordinating, and overseeing medical, social, educational, and other services and supports. This includes providing planning, advocacy, monitoring, and guidance to help them make and evaluate their own decisions. We are hiring Case Managers to provide resources and support to individuals with intellectual and developmental disabilities, their families and guardians in order for the individual to be included in society, live as independently as possible and function at their maximum potential.


BENEFITS:

  • Health, vision and dental insurance
  • Life Insurance
  • 401k plan with company match
  • Profit sharing
  • Tuition Reimbursement
  • Paid Time Off and Sick Time Pay
  • Flexible Spending Accounts (FSA)
  • Advancement Opportunities
  • and more!

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Must complete core competency training required by the State
  • Performs evaluations and assessments to meet the needs of individuals served
  • Assist and support the individual to understand the goals and activities of the person-centered planning process, including assessment.
  • Facilitate and schedule participation in person-centered planning and assessment as needed.
  • Complete Needs Assessment Annual Review Protocol once a year with the individual and their team.
  • Assist the individual in discovery and exploration discussions, identifying preferences, strengths, goals and dreams, and needs in preparation for person-centered planning process.
  • Facilitate the completion of the DS Budget and Service Planning Context Document.
  • Facilitate the completion of any additional assessments and gathering of documentation as needed, and ensure this information is available for the person-centered planning process.
  • Assist the individual in choosing people to be part of the person-centered planning team who may contribute valuable information during the planning process.
  • Assist the individual to invite other people of the individual's choosing (excluding legally prohibited individuals) to participate in person-centered planning meetings to occur at times and in locations selected by and convenient for the individual.
  • Work with the individual to develop agenda(s) and follow up notes for person-centered planning meetings and ensure this information is distributed to members of the support team as approved by the individual.
  • Support the individual to lead, and provide assistance as needed, throughout the person- centered planning process.
  • Assist the individual and their support team in identifying any needed modifications to rights and freedoms
  • Review and update person-centered service plan and related documents (including assessments), with the individual.
  • Monitor person centered service plan implementation, satisfaction, and health and well- being through visits with the individual and review of documentation, and through engagement with their guardian (if they have one), family members as applicable, and their service providers.
  • Review, assess and respond to emergency situations and incidents and assure that actions taken are appropriate and timely to protect the health and welfare of individuals.
  • Validate that services provided are consistent with the ISA/ BIP person centered service plan, and the participant's needs and desired outcomes.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Must have knowledge of Vermont's public service system for developmental disabilities services and brain injury services
  • Fundamental understanding of state statutes, state rule, definitions, program requirements, program specific services, variances and exceptions.
  • Must be able to work collaboratively while meeting individual performance goals
  • Must be able to verbally and non - verbally communicate with a broad audience of stakeholders
  • Ability and skill to use technology tools in the daily performance of duties

QUALIFICATIONS:

  • Valid Driver's License
  • Valid Auto Insurance
  • Must live in the State of Vermont
  • Minimum of 1 year working in a similar position
  • Travel up to 75%
  • Knowledge of Vermont's public service system of developmental disabilities services and brain injury services
  • A bachelor's degree in any field + 1 year of human services related experience such as supporting individuals with disabilities, special education, sociology, vocational rehabilitation and/or employment, protection and advocacy, psychology, substance use, aging, healthcare, social work, or other related field.
  • OR an associate degree in human services or a closely related field + 2 years of human services related experience
  • OR a high school diploma or equivalent + 3 years of human services related experience

Interested candidates can apply online at BenchmarkHS.com/Careers

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.


INDMGR


What Benchmark Human Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom