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Case Manager Jobs in Puerto Rico (NOW HIRING)

Medtronic

Facilities Program Manager.

Villalba, PR · On-site

Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...

Medtronic

Facilities Program Manager.

Humacao, PR · On-site

Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...

Medtronic

Facilities Program Manager.

Humacao, PR · On-site

Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...

Medtronic

Facilities Program Manager.

Villalba, PR · On-site

Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...

Mentor Technical Group

Supply Chain Manager

Juncos, PR · On-site

Provide and coordinate the development of business case scenarios that demonstrate the impact of current or proposed operations plans. * Manage the preparation and communication of the Company wide ...

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Case Manager information

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

What are the most commonly searched types of Case jobs in Puerto Rico?

The most popular types of Case jobs in Puerto Rico are:

What job categories do people searching Case Manager jobs in Puerto Rico look for?

The top searched job categories for Case Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Case Manager jobs?

Cities in Puerto Rico with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Assistant Location Manager

Service Corporation International

Bayamon, PR • On-site

Full-time

Re-posted 13 days ago

Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

As a seasoned practicing Funeral Director, under the guidance of a Location Manager, learn the responsibilities of a Location Manager for the opportunity of career advancement. Assist the Location Manager with the daily operations of a Funeral Home including planning, achieving annual sales revenue and production targets, encourage profitable case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as if it were your own.

JOB RESPONSIBLITIES

Funeral Director

  • Arranges and conducts funeral services in accordance with the family's desires, expectations, and spiritual beliefs.
  • Discusses family's wishes, funeral options, services, products, and pricing with deceased family. Identifies and communicates special veteran or recognition benefits. Executes funeral services contracts and documents in accordance with state and federal laws.
  • Through community and non-profit involvement, retains heritage, increases good will, and indirectly increases market share.
  • Additional responsibilities associated with Funeral documents, arrangements, services, and post family care.

Location Management

Financial Management

  • Work with Location Manager to develop annual business plan and budget as well as financial, production and revenue goals.
  • Run reports, analyze, identify trends, and make observations or improvement recommendations to Location Management.
  • Understand industry finances, how daily activities affects financial outcomes. May approve expenditures and invoices including overtime.

Operations

  • Assist the Location Manager with the day-to-day activities ensuring on-time services that exceed client family expectation. Identify barriers, encourage ideas, and recommend improvements. Assure the location's operating practices comply with applicable federal & state regulations and Company policies.
  • Manage frontline supervisor's responsibilities, expectations, and accountabilities. Make decisions that support and reinforce the company's market strategies, values, and goals.
  • In absence of the Location Manager, full-fil appropriate daily responsibilities and decision-making.
  • Additional responsibilities as requested or assigned.

People Development

  • Screen, interview, and assess candidates (internal and external) for hiring or promoting a skilled and effective staff.
  • Develop a strong, trusting, and reliable team through influence and leading by example, having indirect responsible for staff. Constructively address issues and provide tangible and appropriate feedback to develop skills and/or close gaps. Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.

Education, experience & Skills

Education, Certifications, and Licensure

  • Applicable state Funeral Director Licensure is required; Technical schooling diploma Funeral Services/ Mortuary Science preferred; Bachelor's degree in Mortuary Science where required by state law.

Experience

  • At least five (5) years industry experience in the applicable discipline with progressively increasing responsibilities with an understanding of industry competitive pricing, demographic patterns, and market competition
  • Desire to learn, understand and apply Financial and Business acumen
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

Skills

  • Proficient in MS Office suite including mail, word, excel, & power point as well as proprietary industry software (HMIS, CarePoint, Becan)
  • Environment: Work may be performed both indoors and outdoors regardless of weather conditions; Care Center personnel may have exposure to various chemicals and fluids; cemetery personnel may have exposure to chemicals and equipment.
  • Attire: Business attire is required. Personal safety equipment or appropriate attire may be required for cemetery or crematory environment
  • Physical Demands: Sitting continuously for multiple hours or standing continuously for multiple hours. Manual dexterity to operate standardized office equipment, telephone, calculator, copier, and computer. Ability to lift up to 50lbs to assist with moving bodies
  • Extenuating Schedule: Typically required to work several evenings or weekends each month
  • Travel: minimal local
Postal Code: 00958Category (Portal Searching): OperationsJob Location: US-PR - Bayamon

What Service Corporation International employees say

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