Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as ...
Quick apply
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as ...
Marketing Manager
San Juan, PR · On-site
Build a prioritized client list and manage the end-to-end process for client video interviews, written case studies, and testimonials. * Turn each client engagement into multiple reusable assets ...
Quick apply
Marketing Manager
San Juan, PR · On-site
Build a prioritized client list and manage the end-to-end process for client video interviews, written case studies, and testimonials. * Turn each client engagement into multiple reusable assets ...
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
Assistant Location Manager
Caguas, PR · On-site
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
Assistant Location Manager
Caguas, PR · On-site
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
Assistant Location Manager
Bayamon, PR · On-site
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
Assistant Location Manager
Bayamon, PR · On-site
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
Assistant Location Manager
Caguas, PR · On-site
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
Assistant Location Manager
Caguas, PR · On-site
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
Facilities Program Manager.
Villalba, PR · On-site
Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...
New
Facilities Program Manager.
Villalba, PR · On-site
Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...
New
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Manage the daily operations of multiple ...
Quick apply
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Manage the daily operations of multiple ...
Combo Location Manager
Canovanas, PR · On-site
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Manage the daily operations of multiple ...
Combo Location Manager
Canovanas, PR · On-site
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Manage the daily operations of multiple ...
Combo Location Manager
Canovanas, PR · On-site
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Manage the daily operations of multiple ...
Combo Location Manager
Canovanas, PR · On-site
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Manage the daily operations of multiple ...
PR · On-site
Manage strategic projects for various departments as needed, using project management best ... Provides Accountable Executive with continued insight in the visibility of the business case (e.g ...
Quick apply
PR · On-site
Manage strategic projects for various departments as needed, using project management best ... Provides Accountable Executive with continued insight in the visibility of the business case (e.g ...
Facilities Program Manager.
Humacao, PR · On-site
Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...
New
Facilities Program Manager.
Humacao, PR · On-site
Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...
New
Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...
New
Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...
New
Facilities Program Manager.
Villalba, PR · On-site
Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...
New
Facilities Program Manager.
Villalba, PR · On-site
Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...
New
Facilities Program Manager.
Villalba, PR · On-site
Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...
New
Facilities Program Manager.
Villalba, PR · On-site
Lead projects through the entire project lifecycle including business case development, programming ... Direct and manage external design consultants, construction managers, contractors, and service ...
New
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
Quick apply
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
Sr. Manager
San Juan, PR · On-site
$170 - $250/hr
In this role, he/she leads direct and cross-functional teams through the end-to-end implementation and management of the payment product portfolio, including ideation, business case development ...
Sr. Manager
San Juan, PR · On-site
$170 - $250/hr
In this role, he/she leads direct and cross-functional teams through the end-to-end implementation and management of the payment product portfolio, including ideation, business case development ...
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
Quick apply
... case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as ...
Funeral Home Manager
Canovanas, PR · On-site
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as ...
Funeral Home Manager
Canovanas, PR · On-site
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as ...
Funeral Home Manager
Canovanas, PR · On-site
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as ...
Funeral Home Manager
Canovanas, PR · On-site
Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as ...
Case Manager information
What do I need to be a case manager?
To become a case manager, you typically need a relevant bachelor's degree such as social work, psychology, or healthcare, along with strong communication, organizational, and problem-solving skills. Many positions also require relevant experience in social services or healthcare settings, and some employers prefer or require certification such as the Certified Case Manager (CCM) credential. Familiarity with case management software and the ability to work with diverse populations are also important.
What is a case manager?
Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.
What do case managers do?
A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.
Is a case manager a hard job?
A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
How does a case manager typically collaborate with other professionals to support clients?
Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.
What are the key skills and qualifications needed to thrive as a case manager, and why are they important?
To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.
What is the difference between Case Manager vs Social Worker?
| Aspect | Case Manager | Social Worker |
|---|---|---|
| Required Credentials | Certification (e.g., CCM), relevant degrees | Degree in social work (BSW, MSW), licensure |
| Work Environment | Healthcare facilities, community agencies, insurance companies | Hospitals, schools, social service agencies |
| Employer & Industry | Healthcare, insurance, social services | Public and private social service organizations |
| Common Search/Comparison | Focus on care coordination and resource management | Focus on counseling, advocacy, and social support |
While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.
More about Case Manager jobs
What are the most commonly searched types of Case jobs in Puerto Rico? The most popular types of Case jobs in Puerto Rico are:
What are popular job titles related to Case Manager jobs in Puerto Rico? For Case Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Case Manager jobs in Puerto Rico look for? The top searched job categories for Case Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Case Manager jobs? Cities in Puerto Rico with the most Case Manager job openings:
Service Corporation International rating
6.7
Based on 94 frontline employees who took The Breakroom Quiz
5th of 9 rated funeral services
Job description
Our associates celebrate lives. We celebrate our associates.
Manage the daily operations of a single Cemetery location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.JOB RESPONSIBILITIES
Financial Management
- Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
- Accountable for monitoring and achieving annual financial goals
- Approve expenditures and invoices including overtime
Operations
- Manage the daily activities ensuring on-time services
- Assure the location’s operating practices comply with applicable federal and state regulations and Company policies
- Establish location goals and priorities
- Effectively present and communicate Company and Market strategies, values, and goals to staff
- Manage frontline supervisor’s responsibilities, expectations, and accountabilities
- Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
- Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
- Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture
People Development
- Develop a strong, trusting, and reliable team
- Understand team members’ career aspirations and provide assignments to develop skills and or close gaps
- Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
- Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
- Collaborate with Human Resources and Market Leadership for recruiting and retention
Other
- Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
- Develop and or implement plans to improve customer satisfaction index and on-line community reviews
MINIMUM REQUIREMENTS
Education
- High school diploma or equivalent
- Technical schooling diploma or Mortuary Science preferred
Experience
- Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
- Minimum (2) years of experience managing people or projects
- Budgeting and expense control experience strongly preferred
Knowledge, Skills and Abilities
- Ability to work evenings and weekends
- Financial and business acumen
- Proficient in MS Office suite
- Excellent customer service skills
- Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
Company Description
We are proud to be North America's leading provider of funeral, cremation and cemetery services.
Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.
We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.
What Service Corporation International employees say
Pay
Benefits
Hours and flexibility
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