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Case Manager Ii Jobs in Delaware (NOW HIRING)

HomeWell Care Services

Case Manager

Wilmington, DE · On-site

$19 - $21/hr

Minimum of two (2) years of healthcare, home care, case management, or caregiving experience. * Experience coordinating client care preferred. * Experience with electronic medical records (WellSky ...

HomeWell Care Services

Case Manager

Smyrna, DE · On-site

$19 - $21/hr

Minimum of two (2) years of healthcare, home care, case management, or caregiving experience. * Experience coordinating client care preferred. * Experience with electronic medical records (WellSky ...

Socket.dev

Case Manager

Wilmington, DE · On-site

$50 - $70/hr

Prior experience as a Personal Injury Case Manager preferred * 2+ years of working as an insurance adjuster or pre-litigation paralegal * Ability to be a team player and follow procedures * Proactive ...

New

Morgan & Morgan, P.A.

Case Manager

Wilmington, DE · On-site

$19.50 - $25/hr

Prior experience as a Personal Injury Case Manager preferred * 2+ years of working as an insurance adjuster or pre-litigation paralegal * Ability to be a team player and follow procedures * Proactive ...

Socket.dev

CASE MANAGER-SALARY

Townsend, DE · On-site

$52 - $78/hr

Case Manager Position Summary We are seeking a compassionate, organized, and dedicated Case Manager ... Two (2) years of experience supporting individuals in behavioral health, mental health, substance ...

New

Chimes

Case Manager

Newark, DE

$21/hr

... 2 years experience in public or private human services with 2 years in direct client contact ( 1 ... a case management staff person prior to April 1, 1989. Clearances: Pennsylvania Child Abuse ...

Chimes

Case Manager

Seaford, DE · On-site

$21/hr

... 2 years experience in public or private human services with 2 years in direct client contact ( 1 ... a case management staff person prior to April 1, 1989. Clearances: Pennsylvania Child Abuse ...

Chimes

Case Manager

Seaford, DE · On-site

$21/hr

... with 2 years in direct client contact ( 1 year for Lehigh and Northampton counties ) * A high ... a case management staff person prior to April 1, 1989. Clearances: Pennsylvania Child Abuse ...

ServiceSource Inc.

Case Manager - Outreach

New Castle, DE

$19.50 - $25/hr

A minimum of 2-5 years of experience in case management, care coordination, and the development and implementation of individualized plans is required. * Annual criminal background checks, child ...

Holcomb Behavioral Health

Case Manager

Seaford, DE · On-site

$21/hr

... with 2 years in direct client contact ( 1 year for Lehigh and Northampton counties ) * A high ... a case management staff person prior to April 1, 1989. Clearances: Pennsylvania Child Abuse ...

Chimes

Case Manager

Newark, DE · On-site

$21/hr

... with 2 years in direct client contact ( 1 year for Lehigh and Northampton counties ) * A high ... a case management staff person prior to April 1, 1989. Clearances: Pennsylvania Child Abuse ...

Holcomb Behavioral Health

Case Manager

Newark, DE · On-site

$21/hr

... with 2 years in direct client contact ( 1 year for Lehigh and Northampton counties ) * A high ... a case management staff person prior to April 1, 1989. Clearances: Pennsylvania Child Abuse ...

ServiceSource Inc.

Case Manager - Outreach

Dover, DE

$20 - $25.75/hr

A minimum of 2-5 years of experience in case management, care coordination, and the development and implementation of individualized plans is required. * Annual criminal background checks, child ...

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Showing results 21-40

All JobsCase Ii JobsCase Manager Ii JobsCase Manager Ii Jobs in Delaware

Case Manager Ii information

See Delaware salary details

$19

$47

$80

How much do case manager ii jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for case manager ii in Delaware is $47.57, according to ZipRecruiter salary data. Most workers in this role earn between $35.38 and $57.50 per hour, depending on experience, location, and employer.

What is a Case Manager II?

A Case Manager II is a mid-level professional who coordinates services and support for clients in settings such as healthcare, social services, or mental health. They conduct assessments, develop care plans, monitor client progress, and collaborate with other service providers to ensure clients receive appropriate resources. Compared to entry-level case managers, Case Manager IIs typically have more experience and may handle more complex cases or have supervisory responsibilities. They play a key role in advocating for clients and ensuring their needs are met efficiently. Requirements often include a relevant degree and experience in case management or a related field.

What are the key skills and qualifications needed to thrive as a Case Manager II, and why are they important?

To thrive as a Case Manager II, you need a solid background in social work, counseling, or a related field, typically supported by a relevant degree and experience in case management. Familiarity with case management software, electronic records, and sometimes certifications such as CCM (Certified Case Manager) are often required. Excellent interpersonal skills, problem-solving abilities, and strong organizational skills help in building trust with clients and managing complex caseloads. These skills and qualifications are critical for effectively coordinating care, advocating for clients, and achieving positive outcomes in diverse and often challenging environments.

What are some common challenges faced by a Case Manager II when coordinating care for clients with complex needs?

As a Case Manager II, you may encounter challenges such as balancing a high caseload, navigating limited resources, and addressing the diverse needs of clients with complex medical, mental health, or social issues. Effective communication with multidisciplinary teams and community partners is essential to ensure clients receive comprehensive care. Additionally, you may need to advocate for clients, resolve conflicts, and stay up-to-date with regulations and best practices, all of which require strong organizational and problem-solving skills.

What is the difference between Case Manager Ii vs Case Coordinator?

AspectCase Manager IiCase Coordinator
Required CredentialsTypically requires a relevant bachelor's degree and relevant certifications (e.g., CCM)Often requires a bachelor's degree, may have similar certifications but less emphasis
Work EnvironmentHealthcare, social services, insurance settings; involves direct client interaction and case planningSimilar settings; focuses more on coordinating services and administrative tasks
Employer & Industry UsageUsed by healthcare providers, insurance companies, social service agenciesCommonly used in healthcare and social services for coordinating client care

While both roles involve supporting clients and coordinating services, the Case Manager Ii typically has more responsibilities in case planning and decision-making, requiring specific credentials. The Case Coordinator often handles administrative tasks and service arrangements, with less emphasis on case management certifications.

Is a case manager a stressful job?

A case manager II often works in high-pressure environments, managing multiple clients and complex cases, which can lead to stress. The job requires strong organizational skills, emotional resilience, and the ability to handle challenging situations regularly.

What are popular job titles related to Case Manager Ii jobs in Delaware?

For Case Manager Ii jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Case Manager Ii jobs in Delaware look for?

The top searched job categories for Case Manager Ii jobs in Delaware are:

What cities in Delaware are hiring for Case Manager Ii jobs?

Cities in Delaware with the most Case Manager Ii job openings:

Case Manager Ii jobs near you
Infographic showing various Case Manager Ii job openings in Delaware as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $98,954 per year, or $47.6 per hour.

Case Manager

HomeWell Care Services

Wilmington, DE • On-site

$19 - $21/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

) Job Title: Case Manager
Department: Care Services
Reports To: Care Team Supervisor / Agency Director
FLSA Status: Non-Exempt, Full-Time
Work Location: In-Person (Delaware - New Castle County & Kent County)
Office: Smyrna & Satellite Office (Career Team - Wilmington, DE)
Position Overview
The Case Manager serves as the primary liaison between HomeWell Care Services, our clients, caregivers, and referral partners to ensure exceptional continuity of care. This role is responsible for coordinating client services, conducting assessments and reassessments, maintaining accurate documentation, supporting caregivers, and responding proactively to client needs.
The Case Manager plays a vital role in delivering HomeWell's commitment to compassionate, high-quality care while ensuring compliance with agency policies, state regulations, and payer requirements.
Essential Duties and Responsibilities
Client Care Management
  • Conduct initial client introductions alongside newly assigned caregivers on the first day of service to ensure a smooth transition.
  • Complete client reassessments according to agency standards and as changes in condition occur.
  • Maintain regular client "High Touch" communication through scheduled wellness calls and visits.
  • Conduct post-hospitalization phone calls or home visits following long-term hospital stays to ensure safe transitions back home.
  • Monitor client satisfaction and promptly address concerns.
  • Communicate changes in client condition to the appropriate clinical or management staff.
  • Assist with client service recovery efforts when concerns arise.
  • Fill in for caregiver call-outs when operationally necessary to maintain continuity of care.

Care Coordination
Review WellSky daily for:
  • New case assignments
  • Schedule updates
  • Tags and alerts
  • Outstanding documentation
  • Carelogs should be checked in the morning and end of day and signed daily to ensure compliance.
  • Unsigned carelogs that need additional attention need to be reported to billing immediately along with obtaining the missing information from caregiver and client, and provided to the billing team.
  • Coordinate caregiver schedules (in collaboration with Scheduling and Care Team leadership).
  • Assist with caregiver orientation as needed.
  • Participate in LEAP meetings and follow-through activities.
  • Support caregiver success through coaching and problem-solving in the field.

Documentation & Compliance
  • Maintain accurate client records.
  • Upload assessments, reassessments, and all required client documentation into OneDrive.
  • Ensure documentation complies with state regulations and HomeWell policies.
  • Complete mileage reimbursement forms accurately and on time.
  • Maintain confidentiality of all client and employee information.
  • Have knowledge of when client's authorizations are valid, and notifying appropriate staff when updated authorization is required.

Client & Caregiver Support
  • Conduct regular client high-touch contacts to promote satisfaction and retention.
  • Respond professionally to incoming telephone calls and route concerns appropriately.
  • Assist leadership with investigations involving clients, caregivers, or service concerns when requested.
  • Participate in problem resolution regarding caregiver performance or client concerns.
  • Support caregiver engagement and retention initiatives.

Recruitment & Team Support
  • Conduct walk-in caregiver interviews as needed.
  • Assist with caregiver orientations when requested.
  • Support office operations during periods of high volume.
  • Provide coverage for other Case Managers when necessary.

Community Engagement
  • Represent HomeWell Care Services at community outreach events, health fairs, and recruitment activities.
  • Promote HomeWell services while building relationships with community partners and referral sources.

Additional Responsibilities
  • Maintain professionalism in all interactions.
  • Participate in staff meetings and required training.
  • Support quality assurance initiatives.
  • Complete additional assignments as directed by leadership.
  • Assist with special projects that improve client satisfaction and operational efficiency.

Required Qualifications
Education
  • High school diploma or GED required.
  • Associate's or Bachelor's degree in Healthcare, Human Services, Social Work, Nursing, or related field preferred.
    Experience
  • Minimum of two (2) years of healthcare, home care, case management, or caregiving experience.
  • Experience coordinating client care preferred.
  • Experience with electronic medical records (WellSky preferred).

Knowledge, Skills & Abilities
  • Excellent customer service skills
  • Strong interpersonal and communication skills
  • Ability to manage multiple priorities simultaneously
  • Strong organizational skills
  • Problem-solving and conflict resolution abilities
  • Ability to work independently and collaboratively
  • Strong documentation skills
  • Computer proficiency including Microsoft Office, OneDrive, and electronic health records
  • Professional judgment and decision-making abilities

Physical Requirements
  • Ability to travel throughout the service area daily.
  • Valid driver's license and reliable transportation.
  • Ability to lift up to 25 pounds occasionally.
  • Ability to stand, walk, bend, and climb stairs during client visits.

Work Environment
  • Combination of office, client homes, hospitals, rehabilitation facilities, and community settings.
  • Occasional evening or weekend work for community events or client needs.
  • Local travel between Georgetown and Smyrna service areas is required.

Core Competencies
  • Compassion
  • Accountability
  • Professionalism
  • Communication
  • Adaptability
  • Teamwork
  • Customer Service Excellence
  • Time Management
  • Confidentiality
  • Problem Solving
  • Critical Thinking
  • Initiative

Performance Expectations
Successful Case Managers are expected to:
  • Complete reassessments accurately and on schedule.
  • Conduct timely first-day client introductions.
  • Maintain consistent client high-touch communications.
  • Audit and sign care logs promptly.
  • Monitor WellSky daily for assignments, schedules, and alerts.
  • Complete documentation within required timeframes.
  • Respond promptly to post-hospital follow-ups.
  • Assist with investigations professionally and objectively.
  • Maintain accurate OneDrive client records.
  • Submit mileage reports on time.
  • Support caregiver orientation and office operations as needed.
  • Represent HomeWell professionally at community events.
  • Demonstrate HomeWell's commitment to delivering exceptional experiences for clients and caregivers.

Apply