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Case Manager Healthcare Jobs in Delaware (NOW HIRING)

HomeWell Care Services

Case Manager

Wilmington, DE · On-site

$19 - $21/hr

Case Manager Department: Care Services Reports To: Care Team Supervisor / Agency Director FLSA ... Represent HomeWell Care Services at community outreach events, health fairs, and recruitment ...

HomeWell Care Services

Case Manager

Smyrna, DE · On-site

$19 - $21/hr

Case Manager Department: Care Services Reports To: Care Team Supervisor / Agency Director FLSA ... Represent HomeWell Care Services at community outreach events, health fairs, and recruitment ...

genex

Medical Nurse Case Manager

Newark, DE · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... Researches alternative treatment programs such as pain clinics, home health care, and work ...

genex

Medical Nurse Case Manager

Newark, DE · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... Researches alternative treatment programs such as pain clinics, home health care, and work ...

Apis Services Inc

CASE MANAGER

New Castle, DE · On-site

$18.25/hr

Connect participants to healthcare, behavioral health, housing, employment, transportation ... One (1) year of case management experience. * Experience working with individuals experiencing ...

Apis Services Inc

CASE MANAGER

Dover, DE · On-site

$18.25/hr

Connect participants to healthcare, behavioral health, housing, employment, transportation ... One (1) year of case management experience. * Experience working with individuals experiencing ...

Apis Services Inc

CASE MANAGER

Newark, DE · On-site

$18.25/hr

Connect participants to healthcare, behavioral health, housing, employment, transportation ... One (1) year of case management experience. * Experience working with individuals experiencing ...

Apis Services Inc

CASE MANAGER

Camden, DE · On-site

$18.25/hr

Connect participants to healthcare, behavioral health, housing, employment, transportation ... One (1) year of case management experience. * Experience working with individuals experiencing ...

Apis Services Inc

CASE MANAGER

Wilmington, DE · On-site

$18.25/hr

Connect participants to healthcare, behavioral health, housing, employment, transportation ... One (1) year of case management experience. * Experience working with individuals experiencing ...

Morgan & Morgan, P.A.

Case Manager

Wilmington, DE

$19.50 - $25/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

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Case Manager Healthcare information

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$14

$24

$42

How much do case manager healthcare jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for case manager healthcare in Delaware is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Case Manager Healthcare vs Social Worker?

AspectCase Manager HealthcareSocial Worker
CredentialsRN, LCSW, or other healthcare-related certificationsMSW or BSW, state licensure
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community agencies, schools
Employer & IndustryHealthcare providers, insurance firmsSocial service agencies, hospitals

While both roles involve supporting individuals, Case Manager Healthcare primarily focuses on coordinating medical care and insurance processes, often requiring healthcare-specific credentials. Social Workers provide broader social support and counseling, often working in community or social service settings. The roles overlap in client advocacy but differ in scope and credentials.

Do case managers get paid more than nurses?

Generally, nurses tend to have higher average salaries than case managers, especially registered nurses with specialized skills and certifications. While case managers earn competitive wages, their pay is often lower than that of nurses, who typically require more extensive clinical training and licensure.

What does a case manager do in healthcare?

A healthcare case manager coordinates patient care by assessing needs, developing care plans, and connecting patients with appropriate services. They often work with healthcare providers, insurance companies, and patients to ensure effective treatment and resource utilization, typically requiring strong communication and organizational skills.

What are popular job titles related to Case Manager Healthcare jobs in Delaware?

For Case Manager Healthcare jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Case Manager Healthcare jobs in Delaware look for?

The top searched job categories for Case Manager Healthcare jobs in Delaware are:

Case Manager Healthcare jobs near you
Infographic showing various Case Manager Healthcare job openings in Delaware as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $51,538 per year, or $24.8 per hour.

Case Manager

HomeWell Care Services

Wilmington, DE • On-site

$19 - $21/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

) Job Title: Case Manager
Department: Care Services
Reports To: Care Team Supervisor / Agency Director
FLSA Status: Non-Exempt, Full-Time
Work Location: In-Person (Delaware - New Castle County & Kent County)
Office: Smyrna & Satellite Office (Career Team - Wilmington, DE)
Position Overview
The Case Manager serves as the primary liaison between HomeWell Care Services, our clients, caregivers, and referral partners to ensure exceptional continuity of care. This role is responsible for coordinating client services, conducting assessments and reassessments, maintaining accurate documentation, supporting caregivers, and responding proactively to client needs.
The Case Manager plays a vital role in delivering HomeWell's commitment to compassionate, high-quality care while ensuring compliance with agency policies, state regulations, and payer requirements.
Essential Duties and Responsibilities
Client Care Management
  • Conduct initial client introductions alongside newly assigned caregivers on the first day of service to ensure a smooth transition.
  • Complete client reassessments according to agency standards and as changes in condition occur.
  • Maintain regular client "High Touch" communication through scheduled wellness calls and visits.
  • Conduct post-hospitalization phone calls or home visits following long-term hospital stays to ensure safe transitions back home.
  • Monitor client satisfaction and promptly address concerns.
  • Communicate changes in client condition to the appropriate clinical or management staff.
  • Assist with client service recovery efforts when concerns arise.
  • Fill in for caregiver call-outs when operationally necessary to maintain continuity of care.

Care Coordination
Review WellSky daily for:
  • New case assignments
  • Schedule updates
  • Tags and alerts
  • Outstanding documentation
  • Carelogs should be checked in the morning and end of day and signed daily to ensure compliance.
  • Unsigned carelogs that need additional attention need to be reported to billing immediately along with obtaining the missing information from caregiver and client, and provided to the billing team.
  • Coordinate caregiver schedules (in collaboration with Scheduling and Care Team leadership).
  • Assist with caregiver orientation as needed.
  • Participate in LEAP meetings and follow-through activities.
  • Support caregiver success through coaching and problem-solving in the field.

Documentation & Compliance
  • Maintain accurate client records.
  • Upload assessments, reassessments, and all required client documentation into OneDrive.
  • Ensure documentation complies with state regulations and HomeWell policies.
  • Complete mileage reimbursement forms accurately and on time.
  • Maintain confidentiality of all client and employee information.
  • Have knowledge of when client's authorizations are valid, and notifying appropriate staff when updated authorization is required.

Client & Caregiver Support
  • Conduct regular client high-touch contacts to promote satisfaction and retention.
  • Respond professionally to incoming telephone calls and route concerns appropriately.
  • Assist leadership with investigations involving clients, caregivers, or service concerns when requested.
  • Participate in problem resolution regarding caregiver performance or client concerns.
  • Support caregiver engagement and retention initiatives.

Recruitment & Team Support
  • Conduct walk-in caregiver interviews as needed.
  • Assist with caregiver orientations when requested.
  • Support office operations during periods of high volume.
  • Provide coverage for other Case Managers when necessary.

Community Engagement
  • Represent HomeWell Care Services at community outreach events, health fairs, and recruitment activities.
  • Promote HomeWell services while building relationships with community partners and referral sources.

Additional Responsibilities
  • Maintain professionalism in all interactions.
  • Participate in staff meetings and required training.
  • Support quality assurance initiatives.
  • Complete additional assignments as directed by leadership.
  • Assist with special projects that improve client satisfaction and operational efficiency.

Required Qualifications
Education
  • High school diploma or GED required.
  • Associate's or Bachelor's degree in Healthcare, Human Services, Social Work, Nursing, or related field preferred.
    Experience
  • Minimum of two (2) years of healthcare, home care, case management, or caregiving experience.
  • Experience coordinating client care preferred.
  • Experience with electronic medical records (WellSky preferred).

Knowledge, Skills & Abilities
  • Excellent customer service skills
  • Strong interpersonal and communication skills
  • Ability to manage multiple priorities simultaneously
  • Strong organizational skills
  • Problem-solving and conflict resolution abilities
  • Ability to work independently and collaboratively
  • Strong documentation skills
  • Computer proficiency including Microsoft Office, OneDrive, and electronic health records
  • Professional judgment and decision-making abilities

Physical Requirements
  • Ability to travel throughout the service area daily.
  • Valid driver's license and reliable transportation.
  • Ability to lift up to 25 pounds occasionally.
  • Ability to stand, walk, bend, and climb stairs during client visits.

Work Environment
  • Combination of office, client homes, hospitals, rehabilitation facilities, and community settings.
  • Occasional evening or weekend work for community events or client needs.
  • Local travel between Georgetown and Smyrna service areas is required.

Core Competencies
  • Compassion
  • Accountability
  • Professionalism
  • Communication
  • Adaptability
  • Teamwork
  • Customer Service Excellence
  • Time Management
  • Confidentiality
  • Problem Solving
  • Critical Thinking
  • Initiative

Performance Expectations
Successful Case Managers are expected to:
  • Complete reassessments accurately and on schedule.
  • Conduct timely first-day client introductions.
  • Maintain consistent client high-touch communications.
  • Audit and sign care logs promptly.
  • Monitor WellSky daily for assignments, schedules, and alerts.
  • Complete documentation within required timeframes.
  • Respond promptly to post-hospital follow-ups.
  • Assist with investigations professionally and objectively.
  • Maintain accurate OneDrive client records.
  • Submit mileage reports on time.
  • Support caregiver orientation and office operations as needed.
  • Represent HomeWell professionally at community events.
  • Demonstrate HomeWell's commitment to delivering exceptional experiences for clients and caregivers.

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