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Case Manager Case Manager Jobs in Puerto Rico (NOW HIRING)

PR · On-site

The Registry Associate plays a critical operational role in supporting the patient intake and case management workflow, ensuring that all required clinical and administrative documentation is ...

PR · On-site

$90K - $110K/yr

Follow It - case management software We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions and provide "above and beyond" customer experiences to ...

PR · On-site

Case Managers, Sales Associates, Tax Preparers, and fellow Practitioners to achieve best possible resolution * Excellent Opportunity for Newly Licensed Attorney! Significant post Law School ...

Offers support to Case Managers and to all the efforts related to complying with handling the phone calls. The Clinical Manager is responsible for telephonic counseling, managing referrals and ...

This role blends clinical care, patient education, and case management. Key Responsibilities: * Train patients and caregivers on PD procedures and self-care * Manage a caseload of PD patients ...

Registered Nurse

Vega Baja, PR · On-site

$47 - $65/hr

This role blends clinical care, patient education, and case management. Key Responsibilities: * Train patients and caregivers on HHD procedures and self-care * Manage a caseload of HHD patients ...

When appropriate, works with Case Manager to coordinate plan of care for patient education and identifies candidates to refer to physician for nutritional supplements, as per disease management ...

When appropriate, works with Case Manager to coordinate plan of care for patient education and identifies candidates to refer to physician for nutritional supplements, as per disease management ...

Registered Dietitian - RD

Guayama, PR · On-site

$30.25 - $40.50/hr

When appropriate, works with Case Manager to coordinate plan of care for patient education and identifies candidates to refer to physician for nutritional supplements, as per disease management ...

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Case Manager Case Manager information

What are case managers?

Case managers are professionals who coordinate care and support services for clients in various settings such as healthcare, social services, or legal systems. Their main role is to assess clients' needs, develop care plans, connect them with resources, and monitor their progress to ensure they receive appropriate support. Case managers often work with individuals facing complex challenges, such as chronic illness, mental health issues, or social and financial difficulties. They act as advocates, helping clients navigate systems and access services that improve their quality of life.

What qualifications do I need to become a case manager?

To become a case manager, individuals typically need a relevant bachelor's degree such as social work, psychology, or healthcare. Many roles also require experience in social services or healthcare settings, along with strong communication, organizational, and problem-solving skills. Certification, like the Certified Case Manager (CCM), can enhance job prospects and credibility.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and relevant licensure. Familiarity with case management software, electronic health records (EHRs), and community resource databases is typically required. Strong organizational, communication, and problem-solving skills help you build rapport, advocate effectively, and navigate complex client needs. These competencies ensure clients receive coordinated, comprehensive support, leading to better outcomes and efficient service delivery.

What are some common challenges case managers face when coordinating care across multiple service providers?

Case managers often encounter challenges such as communication gaps between healthcare providers, social services, and clients, which can lead to delays or inconsistencies in care. They must frequently navigate differing protocols, confidentiality requirements, and organizational priorities while ensuring the client's needs remain at the center. Building strong collaborative relationships and maintaining clear documentation are essential to overcoming these hurdles and ensuring clients receive comprehensive, coordinated support.

What is the role of a case manager in case management?

A case manager is responsible for coordinating and providing support to clients by assessing their needs, developing individualized care plans, and connecting them with appropriate services. They often work in healthcare, social services, or mental health settings, utilizing skills in communication, organization, and documentation to ensure clients receive comprehensive assistance.

Where do case managers get paid the most?

Case managers tend to earn higher salaries in regions with a higher cost of living and greater demand for healthcare services, such as metropolitan areas or states with robust healthcare industries. Salaries also vary based on experience, certifications, and the specific sector they work in, like healthcare, social services, or insurance. Generally, specialized case managers with advanced credentials and experience in high-demand areas receive the highest pay.

What job makes $10,000 a month without a degree?

A case manager can potentially earn $10,000 a month through experience, specialized skills, and working in high-demand sectors such as healthcare or social services. While a degree is often preferred, some roles prioritize certifications, strong interpersonal skills, and extensive industry knowledge to achieve high earnings without formal higher education.

What is the difference between Case Manager Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
CredentialsCertifications like CCM or CMC often preferredLicensure (LCSW, LISW, LSW) typically required
Work EnvironmentHealthcare, insurance, community programsHospitals, mental health clinics, social service agencies
Employer & IndustryHealthcare providers, insurance companies, community organizationsGovernment agencies, hospitals, nonprofit organizations
Common Search & ComparisonOften compared for client advocacy and care coordination rolesCompared for counseling, therapy, and social support services

While both roles focus on supporting clients, Case Managers primarily coordinate care and manage services, often in healthcare or insurance settings. Social Workers provide counseling, advocacy, and emotional support, typically requiring licensure. Understanding these differences helps job seekers find the right role based on credentials, work environment, and career goals.

What are popular job titles related to Case Manager Case Manager jobs in Puerto Rico? For Case Manager Case Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Case Manager Case Manager jobs in Puerto Rico look for? The top searched job categories for Case Manager Case Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Case Manager Case Manager jobs? Cities in Puerto Rico with the most Case Manager Case Manager job openings:

Registry Associate - Home Infusion / PONCE

Alivia Health

PR • On-site

Full-time

Posted 16 days ago


Job description

Location: Ponce


The Registry Associate is responsible for the intake, organization, and management of all referral documentation received from physician offices, hospitals, and managed care organizations for Home Infusion Therapy cases. This role ensures that all documentation is processed with accuracy, timeliness, and full compliance with Home Infusion Pharmacy accreditation standards, including ACHC requirements, as well as HIPAA and internal compliance policies.

The Registry Associate plays a critical operational role in supporting the patient intake and case management workflow, ensuring that all required clinical and administrative documentation is collected, verified, organized, and uploaded into Alivia Infusion Services’ pharmacy operations systems to facilitate timely patient onboarding and therapy initiation.


Responsibilities:

  • Receive referral documentation from physician offices, hospitals, case managers, discharge planners, and managed care organizations.
  • Organize and maintain electronic documentation files for each patient case.
  • Verify completeness of required documents including: Physician orders, medical necessity justification, Clinical notes, Laboratory results, Patient demographics, Insurance information and identify missing documentation and coordinate with referring providers to obtain required information.
  • Upload all patient documentation into Alivia Infusion Services’ pharmacy operations and patient management systems.
  • Ensure proper indexing and organization of documents for clinical review, billing, and compliance documentation.
  • Support Case Managers and clinical teams by ensuring patient case documentation is readily accessible and properly categorized.
  • Documentation may include Physician infusion orders, clinical progress notes, laboratory results, hospital discharge summaries, medical necessity documentation, insurance authorization documentation and any additional case-related documentation required for therapy initiative.
  • Registry Associate supports compliance with ACHC Home Infusion Pharmacy Accreditation Standards, ensuring that documentation workflows support regulatory readiness.
  • Ensuring all referral documentation meets ACHC documentation and record retention standards.
  • Maintaining accurate electronic patient files for audit readiness.
  • Ensuring documentation supports:
  • Supporting internal compliance reviews and quality audits.
  • Maintaining strict adherence to HIPAA patient confidentiality and data protection standards.
  • Work closely with Case Managers, Pharmacists, Nurses, and Intake Coordinators to ensure timely referral processing.


Qualifications Education

Associate or bachelor’s degree preferred in:

  • Healthcare Administration
  • Pharmacy Technician studies
  • Medical Records Administration
  • Office and or Business Administration
  • Related healthcare field

Equivalent experience may be considered.


Experience

1–3 years of experience in:

  • Specialty pharmacy
  • Home infusion services
  • Medical records management
  • Healthcare intake or referral coordination
  • Pharmacy, hospital or healthcare operations

***Equal Opportunity Employer M/F/V/D***