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Remote Case Manager Jobs in Puerto Rico (NOW HIRING)

Five and Fly

Case Manager

Caguas, PR · On-site +1

$70K - $75K/yr

Case Manager Department: Case Manager Employment Type: Full Time Location: Caguas, PR Compensation: $70,000 - $75,000 / year Description **Skillbridge to Full-Time Employment Opportunity** The ...

OncoHealth

Case Review Representative

Guaynabo, PR · On-site +1

$13 - $15/hr

Triage and manage inbound calls, routing case specific calls to an appropriate team member, and ... Remote/hybrid work experience preferred * A minimum of 2 years of healthcare related administrative ...

OncoHealth

Case Review Specialist - PR

Guaynabo, PR · On-site +1

Remote/hybrid experience preferred * A minimum of 2-4 years' administrative experience and/or ... Our Current Solutions Through the use of OncoHealth's utilization management system, OneUM , our ...

LifeLink

Remote Administrator on Call PR

Guaynabo, PR · On-site +1

... management, allocation, recovery, and overall coordination of donor-related actions. The Remote ... case activity reviews. * Engages in review, education, and required organizational meetings to ...

Veterans Health Administration

$92K - $144K/yr

The Nurse Manager functions as role model, educator, practitioner, and manager and provides ... by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 ...

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Remote Case Manager information

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.
More about Remote Case Manager jobs
What job categories do people searching Remote Case Manager jobs in Puerto Rico look for? The top searched job categories for Remote Case Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Remote Case Manager jobs? Cities in Puerto Rico with the most Remote Case Manager job openings:
Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% Remote job distribution.

Case Manager

Five and Fly

Caguas, PR • On-site, Remote

$70K - $75K/yr

Full-time

Posted 13 days ago

Job description

Case Manager
Department: Case Manager
Employment Type: Full Time
Location: Caguas, PR
Compensation: $70,000 - $75,000 / year
Description
**Skillbridge to Full-Time Employment Opportunity**
The Capture Manager is entrusted with the strategic pursuit of new business opportunities, with a primary focus on securing government contracts or other significant projects. This role involves close collaboration with diverse teams, including business development, sales, marketing, and subject matter experts, to craft winning strategies and proposals.
Key Responsibilities
  • Strategic Opportunity Identification: Identify and assess potential business opportunities aligning with organizational goals. Conduct market research and competitive analysis to evaluate feasibility and profitability. Monitor government procurement websites and industry sources for upcoming opportunities.
  • Strategic Planning and Collaboration: Drive strategic planning efforts to develop and implement capture plans. Collaborate with cross-functional teams to define win prospects, value propositions, and differentiators.
  • Relationship Building: Establish and cultivate relationships with key decision-makers and stakeholders. Attend industry events, conferences, and networking activities to enhance organizational presence.
  • Capture Strategy Development: Create comprehensive capture strategies for winning contracts, outlining key milestones and resource requirements. Oversee the use of visual tools for effective presentations and proposal development.
  • Competitive Analysis: Continuously analyze competitors' strengths and weaknesses using different tools that are market trending. Adjust capture strategies based on gathered intelligence.
  • Risk Management: Conduct risk assessments and develop mitigation strategies for pursuing specific opportunities.
  • Leadership Engagement: Present capture plans and strategies to senior leadership for approval. Participate in client meetings, presentations, and negotiations as needed.
  • Pipeline Management and Reporting: Update the business development pipeline with new opportunities. Regularly update business development folders with federal agency forecasts. Develop executive summaries of identified opportunities and deliver them to leadership.
  • Proposal Development: Ensure compliance with requirements in every proposal submission. Work closely with proposal teams to align content with the capture strategy and customer requirements.
  • Other duties as required.

Skills, Knowledge and Expertise
Education:
  • Bachelor's degree in a relevant field (business, marketing, engineering, etc.); advanced degrees or certifications may be preferred.
  • At least two years of experience in business development, capture management, or a related role.
  • Strong understanding of government contracting processes and regulations (if applicable).
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency in proposal development and project management.
  • Ability to work independently and as part of a collaborative team.

Experience:
  • Three (3) or more years of administrative & leadership experience in a professional services firm OR
  • One (1) year of experience in a supervisory role.

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