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Case Management Intern Jobs in Boston, MA (NOW HIRING)

the

Fall 2026 Quality Assurance Internship

Boston, MA · On-site

Quality Assurance Internship Overview As a Quality Assurance Intern, you will work closely with the ... Gain insights into the importance of data accuracy and integrity in case management efforts ...

Town of Ashland

Social Worker

Ashland, MA

$65K - $75K/yr

SUPERVISION PROVIDED Provide guidance and supervision to the Case Manager and Clinical Intern. ACCOUNTABILITY The nature of work assures that errors are usually detected in succeeding operations.

Town of Ashland

Social Worker

Ashland, MA · On-site

$65K - $75K/yr

SUPERVISION PROVIDED Provide guidance and supervision to the Case Manager and Clinical Intern. ACCOUNTABILITY The nature of work assures that errors are usually detected in succeeding operations.

Town of Ashland, MA

Social Worker

Ashland, MA · On-site

$65K - $75K/yr

SUPERVISION PROVIDED Provide guidance and supervision to the Case Manager and Clinical Intern. ACCOUNTABILITY The nature of work assures that errors are usually detected in succeeding operations.

The Osiris Group

Clinical Intern

Roxbury, MA · On-site

$16.25 - $21.75/hr

Interns manage a small caseload of up to 5 clients and complete all responsibilities in alignment ... case progress Documentation & Compliance * Maintain timely, accurate clinical documentation ...

Agilent

Community Operations Intern

Boston, MA

$19 - $24/hr

You will work closely with product managers, content specialists, and technical support teams to ... Provide operational support for community roadmap projects, including test case writing and user ...

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All JobsCase Management Intern JobsCase Management Intern Jobs in Boston, MA

Case Management Intern information

See Boston, MA salary details

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How much do case management intern jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for case management intern in Boston, MA is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.38 per hour, depending on experience, location, and employer.

What is a case management intern?

Case Management Interns are students or recent graduates who assist case managers in coordinating services and resources for clients in settings such as healthcare, social work, or community organizations. Their duties often include conducting client interviews, helping with assessments, maintaining documentation, and supporting clients through various processes. This internship provides hands-on experience in case management, allowing interns to develop skills in communication, organization, and client advocacy while working under supervision.

What tasks and responsibilities can a case management intern expect during their internship?

As a Case Management Intern, you will typically assist with client intake, maintain case files, and help coordinate services under the guidance of experienced case managers. Your daily tasks may include conducting initial assessments, documenting client interactions, and participating in team meetings. You may also have opportunities to observe client advocacy, resource referral, and interdisciplinary collaboration, gaining exposure to real-world challenges in social services. This hands-on experience is valuable for building foundational skills and understanding the workflow of case management teams.

What are the key skills and qualifications needed to thrive as a case management intern?

To thrive as a Case Management Intern, you need a foundational understanding of social work or human services principles, typically supported by enrollment in a relevant degree program. Familiarity with case management software, client intake systems, and documentation tools is often required. Strong interpersonal skills, active listening, and cultural sensitivity help you build trust and effectively support clients. These skills are crucial for providing effective assistance, maintaining accurate records, and ensuring positive outcomes for diverse client populations.

What is the difference between Case Management Intern vs Case Coordinator?

AspectCase Management InternCase Coordinator
Required CredentialsTypically pursuing or recent graduate in social work, psychology, or related fieldRelevant experience in case management, often with some certification or licensure
Work EnvironmentInternship setting, supervised, educational focusFull-time role, responsible for managing cases independently
Employer & IndustryNonprofits, healthcare, social servicesHealthcare facilities, social service agencies
Search & Comparison IntentLearning about entry-level roles, internshipsUnderstanding career progression, job responsibilities

The main difference is that a Case Management Intern is typically a student or recent graduate gaining experience under supervision, while a Case Coordinator is a more experienced professional managing cases independently. Interns focus on learning, whereas coordinators handle casework and client interactions regularly.

What are the most commonly searched types of Case Management jobs in Boston, MA?

The most popular types of Case Management jobs in Boston, MA are:

What cities near Boston, MA are hiring for Case Management Intern jobs?

Cities near Boston, MA with the most Case Management Intern job openings:

Case Management Intern jobs near you
Infographic showing various Case Management Intern job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,902 per year, or $18.2 per hour.

Fall 2026 Quality Assurance Internship

the

Boston, MA • On-site

Internship

Posted 18 days ago

Job description

For more than 100 years, the International Institute of New England (IINE) has created opportunities for refugees and immigrants to succeed through resettlement, education, employment support, and pathways to citizenship. With locations in Boston and Lowell, Massachusetts and Manchester, New Hampshire, IINE welcomes and serves thousands of individuals and families annually, including people displaced by political instability, violence, and climate crises; survivors of human trafficking; and unaccompanied children joining family members in New England. As one of the oldest and largest organizations in the region, IINE plays a leading role in shaping public understanding and support of our newest neighbors.
IINE offers internships to students, graduate students, and recent graduates with demonstrated interest or experience in supporting refugee, and immigrant populations. Each internship includes an educational component, through which interns contextualize their experience and reflect on their service.
All internships are unpaid and correspond roughly with the US School (education) semester system:
  • Fall Internships: Mid September through Mid December 2026

First consideration is given to applicants who can commit at least 16 hours per week over the course of the semester outlined above. Applicants are encouraged to apply regardless of whether their schedule fits the semester system; IINE makes exceptions on a case-by-case basis. Slots fill quickly and candidates are encouraged to apply earlier than the requested date above.
Please note that this internship will be a hybrid format, meaning that some in-person hours at our Boston, MA office are required.
Quality Assurance Internship Overview
As a Quality Assurance Intern, you will work closely with the Data & Impact Manager to summarize missing data components and enhance the Programs team's Apricot database. Your responsibilities will include understanding how data is stored, transitioning data to further information, spot checking for missing data points, generating case note reports for quality checks, and creating/implementing new tutorials and trainings.
Reports To: Data & Impact Manager
Location: Boston, MA
Key Responsibilities
  • Provide data entry and quality assurance support to ensure the accuracy and reliability of the Apricot database.
  • Understand new and current Programs contracts to support training needs.
  • Collaborate with the Data & Impact Manager in drafting and updating user tutorials and training for both new and existing processes.
  • Contribute to the generation of simple reports to track key metrics and performance indicators within the Apricot database, under the guidance of the Data & Impact Manager.
  • Work on an ongoing documentation clean-up project.
  • Engage with Program policy training and data evaluation team meetings.

Qualifications
  • Interest in international, refugee, asylee, and/or immigrant issues.
  • Strong computer skills are essential.
  • Experience with data entry strongly preferred.
  • Familiarity with databases, especially in the context of non-profits, preferred.
  • Understanding of spreadsheets, including Microsoft Excel.
  • Excellent organizational, verbal, written, and interpersonal skills.
  • Self-motivated, with the ability to work both collaboratively in a team and independently.

Learning Objectives
Upon completion of the internship, the Quality Assurance Intern will:
  • Gain hands-on experience in maintaining and improving a social work database for a refugee-focused nonprofit.
  • Understand data clean-up procedures and quality assurance protocols within the Apricot platform, specifically tailored to support social services efforts.
  • Develop skills in drafting and updating training to ensure streamlined processes.
  • Learn how to independently support quality assurance by categorizing and organizing data for accurate reporting.
  • Enhance organizational and time management skills by effectively prioritizing tasks.
  • Gain insights into the importance of data accuracy and integrity in case management efforts, understanding its impact on both clients and staff and overall organizational success.
  • Understand data security guidelines and protocols to protect confidentiality.
  • Respectfully express and engage with ideas and values in a multilingual environment.

Physical Requirements
  • Ability to sit at a desk for extended periods and use a computer and telephone.
  • Occasional light lifting and handling of documents or office supplies.

Apply