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Case Management Associate Jobs in Goldendale, WA

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How much do case management associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for case management associate in Goldendale, WA is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $23.08 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.
More about Case Management Associate jobs

What are the most commonly searched types of Case Management jobs in Goldendale, WA?

The most popular types of Case Management jobs in Goldendale, WA are:

What cities near Goldendale, WA are hiring for Case Management Associate jobs?

Cities near Goldendale, WA with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Goldendale, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $43,321 per year, or $20.8 per hour.

Office Support Specialist (Public Benefit Specialist - Entry)

State of Oregon

The Dalles, OR • On-site

$3.7K - $4.9K/wk

Full-time

Posted 7 days ago

State Of Oregon rating

8.2

Company rating: 8.2 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

4th of 50 rated states

Job description

Initial Posting Date:
08/31/2026
Application Deadline:
09/10/2026
Agency:
Department of Human Services
Salary Range:
$3,798 - $4,954
Position Type:
Employee
Position Title:
Office Support Specialist (Public Benefit Specialist - Entry)
Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
In Oregon, we're committed to empowering every individual to thrive-with dignity, independence, and respect at the heart of everything we do. Be a vital part of this mission by joining our team as essential office support. Your work matters-apply today!
As an Office Support Specialist (Public Benefits Specialist - Entry), you will work in The Dalles office on Klindt Drive assisting Oregonians in-person.
Summary of Duties
As a Public Benefits Specialist - Entry, you will:
  • Provide Customer Service by being the first face of contact in most field offices for Oregonians and provide a welcoming environment for families to interact with the department.
  • Support the infrastructure of the office by supporting the day-to-day operation.
  • Aid Oregonians in person, by phone or email to resolve any questions or concerns by providing support with the Oregon Eligibility system.
  • This position provides technical and administrative support related tasks in support of a local Aging and People with Disabilities (APD) office composed of management, eligibility workers, case managers, adult protective service workers and transition coordinators.
  • Assist Oregonians through a trauma informed lens.
  • Provide administrative support for the business functions within the office.

Learn more about our programs, as your work providing services will be through the Aging & People with Disabilities Programs (APD).
Minimum Qualifications
  • Two years of experience working in a reception area or call center either interviewing to obtain information or providing customer service. This experience must have involved a high volume of work (e.g., data entry, assuring information on applications is complete and accurate, completing necessary documents, etc.); OR
  • An associate degree in Behavioral Science, Social Science or a closely related field AND six months of experience working in a busy reception area or call center either interviewing to obtain information or providing customer service; OR
  • An equivalent combination of education, training, and experience relative to the class concept.

Essential Attributes
We are looking for candidates with:
  • Experience delivering customer service that reflects strong communication skills in-person as well as over the phone.
  • Experience collaborating in a professional environment with peers and community partners.
  • Demonstrated ability to work within a team to collaborate, problem solve and support daily goals.
  • Demonstrated ability to adapt communication styles to effectively convey complex rules, regulations, and procedures to diverse audiences.
  • Experienced in accurately entering and verifying detailed data.

Working Conditions
  • Work schedule is a tradition work week, Monday-Friday, 8am-5pm. Although rare, may require some overtime work.
  • Travel may include supporting other offices in the district. Travel may be in inclement weather.
  • You may work with individuals experiencing trauma or crisis, including those who struggle to manage their emotions and may at times become hostile or highly distressed.
  • Experience high volume of computer work, using various computer programs in a fast-paced team environment.
  • Priorities and procedures may change daily and require the ability to be flexible in application of procedures.
  • This position is in the store front office.

Attention all candidates!
Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
  • Please make sure your application materials, resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
  • The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
  • The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Background Checks and Requirements
  • If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
  • The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
  • Requires a valid driver's license or other acceptable method of transportation.

Benefits
  • ODHS Employee Resource Group communities that promote shared learning.
  • Cost of Living Adjustments.
  • Annual salary increases (until you reach the top of the listed salary range).
  • Amazing benefits package.
  • Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference
Veterans' and Oregon National Guard preference:
  • Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information
  • This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
  • The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
  • This recruitment may be used to fill future vacancies in the same classification.

Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
  • The recruiter for this position is Yvette Medford. If you contact the recruiter, please include the job requisition number.
  • Email: Yvette.C.Medford@odhs.oregon.gov
  • Phone (call or text): 541-709-0306

Come for a job. | Stay for a career. | Make a difference... for a lifetime!

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About State of Oregon

Sourced by ZipRecruiter

Not a traditional company, the State of Oregon is a governmental entity that serves the citizens of Oregon, United States. Based in the capital city of Salem, its industry spans a wide range of public services from health care, education, and transportation, to natural resources, housing, and public safety. Founded with the admission of Oregon to the Union in 1859, it operates on the judicious use of finite resources to enhance the quality of life for present and future generation. Its primary mission is to serve the public through their core values of integrity, accountability, excellence, and equity.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Salem, OR, US

Year founded

1859

Social media

Twitter

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